MultiMedRx LLC. (MMRX) Reviews 

Matt has been helping me on my weight loss journey for a while now. my insurance covers ozempic but I have plateaued on that so now I’m trying the generic zepbound. Mathew is so sweet and helpful always making sure everything goes smoothly for me

Matt has been great. He’s been helping me for several months now he’s always had great advice and he’s very quick to get my appointment set up and my medication out to me on time. He’s very caring and considerate. He truly cares about the patient he’s helping. I thank him for making sure I’m on the right track.

My journey with MMRX has had its ups and downs. Upon signing up for this protocol I was paired with a care coordinator who left after two weeks. I was then paired with another care coordinator and continued to experienced difficulties, receiving product, support, and feedback. I have since been placed with a 3rd care coordinator. Fingers crossed!! 🤞

However, most recently I was able to speak with Matt. I have texted and spoken with Matt on a couple of occasions and find him to be supportive, knowledgeable, and most importantly, willing to take the time to talk to a customer. I appreciate his willingness to support customers , provide insight, and kindness.

I am, however, very pleased with the product and would highly recommend MMRX for anyone looking for a weight loss protocol

Actually, to tell you the truth, when I first went with you, I wouldn't have given you one star, because Kathleen and Netta treated me terrible and acted like I had stole medicine and that I picked it up and that I have the medicine and that I was trying to get more medicine. That's what they were treating me like and accusing me of. Then I met Matt. If Matt had not called me back, I would have went with another company, but thank God for Matt, he saved the day.!!! He has been absolutely wonderful, patient, kind and knows how to treat people! I'm so glad that he took the time to actually call me back and straighten things out because when I hung up from nedda , I was so upset , I was just gonna leave the company , get my money back and forget it!!! Then Matt called and solved it all!! I am so thankful for Matt!!!

My experience started out well, but soon became problematic. I started receiving emails from my “support” person, which I replied to with general questions. I never received any response. I contacted them directly through the website, no response. I called and said I wanted to close my account and did not want anymore shipments. Today I see that another shipment has been sent and I have been charged. This has been one of my worse experiences dealing with a company. Extremely bad customer service. I’m still trying to get my money returned. I would not recommend this company when there are so many reputable and responsive companies.

Any time I have texted or called Matt has been prompt to get back to me talk to me and assist with any and all issues I have. I really love the customer service and concern!!

I received my package today..I opened it but didn't see any medication...I immediately texted Marissa and she called me right back to explain the medication is already preloaded in the syringe. Marissa is such a awesome and wonder person to work with. Marissa has been so professional and a breath of fresh air through this process. Thank you Marissa!!

My Care Coordinator is, Neda.
I love, Neda! 🫂💕

I must say that I'm high-functioning with autism and Neda has been hands-down 💯% authentic, and CARING with me; She really listens to me and pays attention to what I say. That is invaluable! 🌷

Everything she said and explained, occurred exactly the way she said it would occur.
I received the dosage she said that I'd receive, within 1 week, just a she said; I've lost 12 pounds in this 1st month. Also, I started my second month yesterday, and the meds for this month arrived on time, exactly as Neda said they would.

Neda's communication with me, has been unmatched by ANY healthcare professional whom I experienced; She is EXCEPTIONAL!

Additionally, she follows up with me each week. She takes about 15-20 minutes with me and it doesn't matter if I call or send a text to her, she ALWAYS responds promptly.

I appreciate the care she's given to me. Thank you, Neda! 🌷

I'm a retired nurse, and Neda IS MOST EXCEPTIONAL!! 👩‍⚕️🩺

Thank you so much, Neda, for your caring, and compassionate nature!

You are a gem! 🌷

Regina Hord
Western North Carolina, USA 🇺🇸

Stay away from this company! I received my initial order quickly, but it was incorrect. Wrong medication and wrong dosage. I was assigned four different "customer service representatives" and yet I only received any type of actual correspondence from the first one. She said "I'll talk with my boss". That's the last I heard from her. I was then passed to three more customer service reps and all I could get from them was the initial "I'm your customer service rep". It is now 9/8/25 and I still don't have the correct order. I'm filing complaints with BBB and writing reviews everywhere in order to try to warn people about this company. I should have read more reviews.

I have used other products and this company is far superior in their customer support, pricing and product packaging. For those that are not used to using injections the vials are prefilled and easy to use. A pleasure to work with my representative for the company

By far, this is the best GLP1 company that I’ve worked with. I filled out the questionnaire, got a text immediately from Ray telling me that he would be my contact with his direct number, and my product arrived three days later. They give you $100 off your first order and then are also about $100 cheaper per month than any other company that I’ve worked with.
I would highly recommend MultiMedRX!

Once they get your money, they never answer questions or their phone. I canceled within 12 hours, they still proceeded to charge me. I spoke with someone on the phone and he said my account was canceled and a refund would be coming. Their website shows nothing . Do not trust this company.

Matt or Matthew did an amazing job helping me navigate to get what I need.
From day 1 up to now his always answering and doing his best to explaining to me when i am confuse. Very knowledegable. Thank you Matthew for all your help and i formations . Thank you for answering the pho e and text. Gkod job conrinue being kind to your clients.
Nana...

I cannot say enough amazing things about this company! From day one, they have been behind me every step of the way throughout my weight loss journey. Their customer service is beyond exemplary—quick, responsive, and always willing to go the extra mile to ensure I feel supported and informed.
A special shoutout to Ms. Neda, an absolute star! Her guidance, encouragement, and genuine care have made all the difference. With people like her on your side, you're not just on a weight loss journey—you're gaining a support system and friendships that will last a lifetime.
I feel empowered, motivated, and truly cared for. I would 100% recommend this program to anyone and everyone looking to change their life for the better. It’s not just about losing weight—it’s about gaining confidence, support, and a whole new outlook on life.

I began my weight loss journey September 2024. I not only lost 45 pounds over the course of seven months and I have been on maintenance for the rest. There has been questions that had come up for me and I’ve always had a quick response. Matt especially has been prompt with returning my calls text or emails. I would highly recommend using this service and have referred many friends.

I had my doubts before purchasing and even more after placing an order from across the country to an unknown business (unknown by me); but they delivered. This time Matt Ostrokowski went out of his way to make this experience seamless and smoother; there are a lot of other companies out there but I think they have ensured to keep me on as a customer due to the overwhelmingly wonderful experience it has been to do business with these guys and I can not recommend them enough!

I can’t say enough wonderful things about Matt and the team at MultiMedRx LLC! From the very beginning, Matt has been incredibly supportive, knowledgeable, and genuinely invested in my success. He took the time to explain everything clearly, answer my questions, and guide me through the process step by step.

The weight loss program itself has been life-changing. It’s not a one-size-fits-all approach—everything feels personalized to my needs and goals. I’ve seen amazing results (-60lbs) in a short amount of time, not just on the scale but in my energy levels, confidence, and overall health. The program is structured, easy to follow, and most importantly, sustainable.

Matt’s encouragement and accountability have kept me motivated and on track. I truly feel like he cares about his clients and their long-term well-being.

Michael K.

I found Multi Med RX after an extensive Google search. I had called so many different GLP-1 providers and done a ton of research, but everywhere I turned I felt like just another number—overpriced, rushed, and unheard.

From the moment I connected with Multi Med RX, the experience was completely different. Preston was the first person I spoke with, and he was absolutely amazing. He took the time to walk me through the entire process, answered every question in detail, and helped me schedule an appointment with Dr. Essen. Dr. Essen was wonderful—he truly listened to me, gave me hope, and made me feel supported.

But the highlight of my experience has been working with Matt. He has been the most supportive, responsive, and genuine person I’ve dealt with. Even during times when the company was transitioning customer service reps, Matt never missed a beat—he went above and beyond to make sure I, and even the people I referred, were taken care of. He ensures my medications are always on time, checks in consistently, and proves through his actions that this company cares.

Another huge plus is their honesty and transparency. There have never been any hidden fees or unexpected charges—everything they’ve proposed has been exactly what they stated up front. That kind of clarity builds trust, and it’s rare to find. I also love that I’m able to speak with a live doctor on a regular basis, or, if I prefer, I can do a quick and easy contactless visit. They even text monthly reminders to schedule appointments, which makes staying on track effortless.

What sets Multi Med RX apart is that they aren’t just here for the money—it shows in the way they treat their patients. They remind you about labs, offer discounts when pricing changes, and provide a level of service you simply don’t find elsewhere. Overall, it feels like specialized care tailored to me, not just a cookie-cutter program.

Because of their program, I’ve gone from 197 pounds down to 140 pounds. I cannot recommend Multi Med RX enough—they’ve truly changed my life.

Absolutely love the program they offer, been using them for over a year now. Have recommended their services to lots of friends and family.

I've found the staff and entire treatment experience exemplary! I always appreciate great customer service, and let me tell you, they are GREAT! It also helps that I've been losing weight and I'm almost at my goal weight!