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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality and the wide range of delicious flavors available. Many people have noticed significant improvements in their energy levels, joint health, and overall well-being after using the products. The delivery service is frequently highlighted as quick and efficient, ensuring fresh products arrive in a timely manner. However, some customers also noted issues with product spoilage, with items developing an awful smell and taste shortly after opening, despite following storage guidelines. A few other people also felt that the texture and taste of some gels were not to their liking, describing them as clumpy and watery. Additionally, a small number of reviewers mentioned not receiving their orders or receiving products with very short expiration dates.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality and... See more

Quality

Reviewers mention positive feedback about quality. Many consumers are impressed with the product, noting its... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the quick and speedy delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole experience of MumsMoss was amazing. I received notification of my order quickly, when I went to collect the young lady who served me was amazing! She was friendly, polite and generally enthu... See more

Rated 5 out of 5 stars

Nice family business! Excellent friendly customer service! Great healthy tasting smoothie, really refreshing! Great range of flavours. Quick and easy online purchase of the raw Golden Seamoss.

Rated 5 out of 5 stars

Two genuine lovely ladies who prepare the products on the spot. Very happy with all they do . Friendly , fresh , vibrant , and flavoursome I’m yet to venture out to try other flavours but so far ging... See more

Rated 5 out of 5 stars

Coral is lovely. I asked her questions, she was very informative and advised me well! Loving the moringa, spirulina black seed oil mix. I can’t wait to reap the benefits all the way through! Smoothies... See more


Company details

  1. Produce Market

Written by the company

Mums Moss is a family-run business that provides sea moss related products. We believe that true wealth comes from health. If you are healthy you are wealthy. All of our products are 100% natural!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Do not buy!!!

Purchased this item. Received it on the 5th April. It expired on the 26th April. How do you get through 580g of product in such a short time? It should last at least 1 month. No adequate customer service. No option to refund or replace. Aggressive and unmannerly. DO NOT WASTE YOUR MONEY!!!!

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

Magic in a jar ✨️❤️

I ordered this after watching the testimony on TIKTOK as I resonated with her story, I ordered it and it was delivered the next day which was great, the jar sizes were bigger than I thought they would be which is also good value for money, I've been taking it for just over a week consistently now and honestly I'm noticing a difference in my energy levels for sure, bloating, digestion issues are getting better, and inflammation as I have arthritis in my ankles and it seems to be helping! I've had other seamosses before, and i don't feel they have been very good for various reasons, but this one im already feeling the benefits so I will continue taking mumsmoss as I trust it 🤍✨️

February 27, 2026
Rated 5 out of 5 stars

Moss

Delivery really quick, been taking my mum's moss faithfully every morning and night wouldn't say it was the nicest taste but not the worse ,I have felt like l've had some energy something I haven't had for a while I will stick with it .

February 26, 2026
Rated 5 out of 5 stars

Mum moss

Mum moss, is the best seamoss that I have ever tried,I subscribed to ensure a continous supply!!
It helps my joints & I recommend the ginger flavour my current favourite.
Thanks Mumsmoss❤️

November 14, 2025
Rated 5 out of 5 stars

Two genuine lovely ladies who prepare…

Two genuine lovely ladies who prepare the products on the spot. Very happy with all they do . Friendly , fresh , vibrant , and flavoursome I’m yet to venture out to try other flavours but so far ginger and turmeric are winning. One small ask is if they will ever do sample jars ? So we can purchase smaller flavours to test

October 27, 2025
Rated 5 out of 5 stars

It does what she says

Timely arrival, discount and the fact that we met in person on buying my first jar. I bought it fir my mum and within a couple of days her pain was less!
This lady knows her products and that is rare these days. It's 💯 genuine. Thank you

November 4, 2025
Rated 1 out of 5 stars

I’m not one to complain but I was…

I’m not one to complain but I was really upset with this product I had really high expectations I followed the guidelines by keeping it in the fridge, I opened the order the same day I received it and used it everyday for 3 days by the 4th day it started smelling awful I only took it out of the fridge to put it in my water and it went straight back. The smell was so awful and the taste started to change so Im no longer using it because I think it’s off. I don’t know what’s gone on here but now I feel like I wasted my money

October 13, 2025
Mumsmoss logo

Reply from Mumsmoss

Hello Cheyenne,

Sea moss generally has a smell, especially the plain and the black seed oil and spirulina flavours. Our sea moss is made the same day it is dispatched so I can 100% confirm that it being ‘off’ is not the case.

If you had an issue we would have happily resolved it and sent out another flavour for you if you wanted or a replacement for your own peace of mind. But there is clearly another agenda if the first instance is to leave a one star review.

Rated 5 out of 5 stars

Mums Moss did it again…

OMG black seed oil, spirulina and moringa moss smells soooooo bad, but that combination is the best who would have thought!!! I never finish anything and I was frantically scraping the jar to get the last remains, new order on its way😊

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing from the product to the…

Amazing from the product to the environment to the staff brilliant atmosphere and very welcoming. Ellie and tam both lovely ladies with positive attitudes.
All drinks 10/10

October 19, 2025
Unprompted review

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