Just wanted to highlight the amazing support I received from Shal at Mumzworld. She was incredibly helpful, patient, and genuinely went the extra mile to sort out my issue. She followed up, kept me u... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mumzworld has been my go-to ever since I got pregnant. I am extremely satisfied with the fast delivery and the prompt support from the customer service department. I attended the Mumzworld event at T... See more
Company replied
It was so lovely. Customer service representative(Mohamed Alaa) was so helpful, solved the issue quickly. Was so professional and solution orianted, knowledgeable. It was so pleasant to finalise my sh... See more
Company replied
Absolutely amazing! Been looking for this toy for my daughter everywhere, to no avail. But found it on Mumzworld and was so happy! Very fast shipping to the UK and tracking updated all the way. Very i... See more
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Company details
Written by the company
Shop online Baby Products, best Stroller, Travel Gear, Feeding, Clothes, Toys, Car Seat, Carrier & Cot on Mumzworld, Free Delivery To Dubai, Abu Dhabi & UAE
Contact info
4.5
Excellent
905 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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the worst customer service ever and worst…
the worst company ever and worst customer service
i dont recommend to deal with them at ALL
July 9, 2024
Unprompted review
Reply from Mumzworld.com
Thank you for your feedback!
At Mumzworld, we are committed to continuously improving our processes and ensuring our customers receive the best possible experience. Your feedback is invaluable, as it helps us identify areas where we can enhance our service.
Kindly share your email address or mobile number through this link: https://shorturl.at/abrwL, so we can help you solve the matter today.
Thank you for shopping with us.
Reply from Mumzworld.com
Delighted to receive your 5-star review! Thank you for appreciating Mumzworld's efficient same-day delivery and superb service.
Reply from Mumzworld.com
We're thrilled you enjoyed Mumzworld's same-day delivery and excellent service.
Reply from Mumzworld.com
We appreciate the 5 stars! Speedy deliveries are our secret weapon for happy moms at Mumzworld.
Great experience and the driver was…
Great experience and the driver was professional!
Thanks
June 27, 2024
Unprompted review
Reply from Mumzworld.com
Thanks for the amazing 5 stars on Mumzworld! We're thrilled you had a great experience with our driver!
Reply from Mumzworld.com
Thanks for the 5 stars on Mumzworld! Glad you love the product & our fast delivery!
Reply from Mumzworld.com
Thank you for the exceptional 5-star review on Mumzworld. We prioritize fast and reliable delivery to ensure a positive experience for our valued customers.
Fast delivery and excellent offers Professional and fast delivery
Fast delivery and excellent offers
June 27, 2024
Unprompted review
Reply from Mumzworld.com
Wow, 5 stars! Fast delivery is our happy place at Mumzworld. Thanks for choosing us!
delivery speed and estimated delivery…
delivery speed and estimated delivery time
June 27, 2024
Unprompted review
Reply from Mumzworld.com
Thanks for the 5 stars at Mumzworld! Fast delivery is our priority, glad we could help!
Reply from Mumzworld.com
Your 5-star review on Mumzworld makes us happy! We're always excited to help you find more amazing things for your family.
Fast and easy
June 11, 2024
Unprompted review
Reply from Mumzworld.com
Thank you for your feedback!
We're thrilled to hear that your experience with Mumzworld was fast and easy!
Providing a seamless shopping process, from ordering to delivery, is a key focus for us.
Thank you for choosing Mumzworld.
confusion regarding deliveries is tiresome
Didn’t receive the package
edit - all said and done, the delivery guy owned up to his mistake and did follow through and got it corrected, thank you for that! Changing my review, cuz the delivery guy really out an extra effort!
June 6, 2024
Unprompted review
Reply from Mumzworld.com
We appreciate you taking the time to provide feedback.
We're pleased your order was delivered on time, and we appreciate you acknowledging the hard work of our delivery team.
Ensuring speedy, reliable, and satisfactory deliveries is a top priority for Mumzworld.
Thank you for choosing to shop with us.
Courier was polite and nice!!!
June 1, 2024
Unprompted review
Reply from Mumzworld.com
We appreciate your feedback!
We're glad to hear the courier was polite and nice during the delivery!
At Mumzworld, Providing excellent customer service is a top priority for us.
Thank you for taking the time to share your positive experience
Reply from Mumzworld.com
Thank you for taking the time to share your feedback.
We are delighted to hear that our delivery service was helpful and fast.
At Mumzworld, Providing a seamless and efficient delivery process is a top priority for us. Our team works hard to ensure all orders reach our customers in a timely manner and in excellent condition.
We appreciate you choosing Mumzworld.
Good items but alot of problems
The app is very buggy and hard to place an order. You place an order it doesn't get delivered on time. They seem constantly confused about the address even though it's straight forward. The chat support close the conversation even before you are done. Honestly not that impressed.
May 29, 2024
Unprompted review
Reply from Mumzworld.com
Thank you for taking the time to provide your feedback.
Ensuring a fast, reliable, and satisfactory delivery is a top priority at Mumzworld,
kindly share your phone number and registered email address through the following link: https://shorturl.at/abrwL. One of our team members will reach out to you to address your concern.
Thank you for shopping with us.
Reply from Mumzworld.com
Thank you for rating us!
We appreciate your kind words. At Mumzworld, providing a smooth and timely delivery experience is a top priority for us. We're glad to hear your order arrived safely and met your expectations.
Thank you for being a valued Mumzworld customer.
Fast and efficient
Fast and efficient. Great communication from Rafa Nafees and packages always arrive in a excellent condition and on time.
May 27, 2024
Unprompted review
Reply from Mumzworld.com
Thank you for the fantastic 5-star review!
At Mumzworld, we are dedicated to providing parents with the fastest, most convenient, and most cost-effective shopping experience possible. Nothing will deter us from this mission.
We greatly appreciate you choosing Mumzworld.
On time and professional
Raja Nafees has been very professional, always delivering my items on time and letting me know when delivery completed.
May 15, 2024
Unprompted review
Reply from Mumzworld.com
Thank you for taking the time to share your feedback.
We're glad to hear Raja Nafees has delivered your items on time.
At Mumzworld, we're committed to making our delivery process as quick and pleasant as possible, because we know how important it is that your goods arrive on time and in perfect condition.
Thank you for shopping with us.
Always timely delivery and very polite
Always timely delivery and very polite. Really impressed with the efficiency and communication.
May 24, 2024
Unprompted review
Reply from Mumzworld.com
Thank you for your comment.
At Mumzworld, we make every effort to process your order as quickly as possible, and proud of our highly skilled and customer-centric team.
We aim to create unique and exceptional buying experiences for each customer.
Thank you for choosing Muzmworld.
Excellent delivery timeline
Excellent customer service & delivery timelines
May 23, 2024
Unprompted review
Reply from Mumzworld.com
Thank you for rating us.
We're thrilled our customer service and delivery met your expectations. We look forward to serving you again.
Thank you for choosing Mumzworld.
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