Mumzworld.com Reviews 905

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, kindness, and helpfulness, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting quick responses, effective problem-solving, and a supportive approach. The service provided is often described as excellent, with consumers appreciating the efficiency and ease of their overall experience, including fast delivery. However, some customers also noted issues with product quality, receiving incorrect or used items. There were also concerns regarding delivery services, with some experiencing late deliveries, orders sent to the wrong address, or a lack of coordination between customer service and logistics. A few people also mentioned dissatisfaction with packaging, particularly for baby items, and difficulties reaching the finance department for specific issues.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness,... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent service and... See more

Product

Consumers find product experiences to be ambiguous. While some customers praise the quality of items like... See more

Delivery service

People report ambiguous experiences with delivery services. While some customers express satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just wanted to highlight the amazing support I received from Shal at Mumzworld. She was incredibly helpful, patient, and genuinely went the extra mile to sort out my issue. She followed up, kept me u... See more

Company replied

Rated 5 out of 5 stars

Mumzworld has been my go-to ever since I got pregnant. I am extremely satisfied with the fast delivery and the prompt support from the customer service department. I attended the Mumzworld event at T... See more

Company replied

Rated 5 out of 5 stars

It was so lovely. Customer service representative(Mohamed Alaa) was so helpful, solved the issue quickly. Was so professional and solution orianted, knowledgeable. It was so pleasant to finalise my sh... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing! Been looking for this toy for my daughter everywhere, to no avail. But found it on Mumzworld and was so happy! Very fast shipping to the UK and tracking updated all the way. Very i... See more

Company replied


Company details

  1. Shopping & Fashion

Written by the company

Shop online Baby Products, best Stroller, Travel Gear, Feeding, Clothes, Toys, Car Seat, Carrier & Cot on Mumzworld, Free Delivery To Dubai, Abu Dhabi & UAE


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

905 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Appreciation for Excellent Service from…

Appreciation for Excellent Service from Mr. Raja at Mumzworld
I frequently purchase baby items from Mumzworld due to their excellent selection. I would like to express my gratitude to Mr. Raja, a dedicated delivery person who has consistently delivered my packages. Thank you, Mr. Raja, for your exceptional service

May 15, 2024
Unprompted review
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Reply from Mumzworld.com

We’re grateful for customers like you who take the time to recognize the excellent service provided by our team members like Mr. Raja. Your frequent purchases and continued support are greatly valued.

Thank you for being part of the Mumzworld community.

Rated 5 out of 5 stars

I'm satisfied with mumzworld…

I'm satisfied with mumzworld service.ireceived my shipment fast S pst my expectations also the staff of thos service the behaviour of Mr Raja is very good

May 15, 2024
Unprompted review
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Reply from Mumzworld.com

We aim for your satisfaction with our service and appreciate Mr. Raja’s positive behavior.

Thank you for choosing Mumzworld for your delivery needs.

Rated 5 out of 5 stars

The delivery person Mr Ishtiaq Hussain…

The delivery person Mr Ishtiaq Hussain was very efficient and clear with communication about delivering my package

May 15, 2024
Unprompted review
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Reply from Mumzworld.com

Your satisfaction with our service and the positive behavior of Mr. Ishtiaq Hussain is what we aim for every day.

Thank you for your kind words and for choosing Mumzworld for your delivery needs.

Rated 5 out of 5 stars

Malik Mohammad always does my…

Malik Mohammad always does my deliveries and always on time and sends picture of delivered package

May 15, 2024
Unprompted review
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Reply from Mumzworld.com

Malik Mohammad’s commitment to ensuring a smooth delivery process,

including sending pictures for confirmation, is part of our promise to you.

Thank you for sharing your experience and for your continued trust in Mumzworld.

Rated 5 out of 5 stars

Very professional and goods received on…

Very professional and goods received on time. Well done Malik Mohammed!

May 15, 2024
Unprompted review
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Reply from Mumzworld.com

We’re glad to hear that Malik Mohammed’s professionalism and timely delivery have consistently met your needs.

Thank you for your positive feedback and for allowing us to serve you at Mumzworld.

Rated 5 out of 5 stars

I have great experience

I have great experience, Delivery guy was Mr.Malik Muhammad , he was very sweet and well mannered ! He dropped my parcel on time appreciate his hard work.

May 15, 2024
Unprompted review
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Reply from Mumzworld.com

Hearing about your great experience with Malik Muhammad brings us immense joy.

His sweet demeanor and dedication are truly appreciated.

Thank you for acknowledging his hard work and for choosing Mumzworld.

Rated 5 out of 5 stars

The order was on time and Malik…

The order was on time and Malik mohammad was very kind and very professional.

May 14, 2024
Unprompted review
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Reply from Mumzworld.com

Thank you for recognizing Malik Mohammad’s punctuality and professionalism.

We’re delighted to know that our commitment to timely delivery meets your expectations.

Your satisfaction is our top priority at Mumzworld.

Rated 5 out of 5 stars

Very good driver (ishtiaq Hussain)

Very good driver (ishtiaq Hussain)
He is responding well and fast

May 15, 2024
Unprompted review
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Reply from Mumzworld.com

It’s wonderful to know that Ishtiaq Hussain’s prompt and responsive service left a great impression on you.

We appreciate your feedback and thank you for trusting Mumzworld with your deliveries.

Rated 5 out of 5 stars

I never seen such a respectful person

I never seen such a respectful person.(Raja NAFEES)
Mumz should hire more same as this gentle man. Thank you Raja Nafees. 😚

May 15, 2024
Unprompted review
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Reply from Mumzworld.com

Your kind words about Raja Nafees have brightened our day!

We’re proud to have team members like him who embody respect and professionalism.

Thank you for sharing your experience and for being a valued member of the Mumzworld family.

Rated 5 out of 5 stars

Ishtiaq Hussein

I believe the delivery associate name was Ishtiaq Hussein, he was very professional and delivered it on time

May 15, 2024
Unprompted review
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Reply from Mumzworld.com

We’re thrilled to hear about your positive experience with Ishtiaq Hussein.

His professionalism is a shining example of what we strive for at Mumzworld.

Thank you for taking the time to acknowledge his efforts and for choosing us for your delivery needs.

Rated 5 out of 5 stars

My delivery guy Malik Abdul Rehman was…

My delivery guy Malik Abdul Rehman was good ,well mannered and polite. He was very disciplined and dropped our package on time as per our convenience .

May 14, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

Thank you for your feedback.

We're thrilled to hear about your positive experience with Malik Abdul Rehman.

At Mumzworld, we're committed to making our delivery process as quick and pleasant as possible, because we know how important it is that your goods arrive on time and in perfect condition.

Thank you for choosing us.

Rated 5 out of 5 stars

Fast delivery 🚚

Fast delivery, good quality products. The driver who delivered items (ishtiaq Hussain) is very polite and get all the items in time and in good condition. Highly recommend😄

May 15, 2024
Unprompted review
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Reply from Mumzworld.com

Thank you for taking the time to share your feedback.

At Mumzworld, we're committed to making our delivery process as quick and pleasant as possible, because we know how important it is that your goods arrive on time and in perfect condition.

Thank you for choosing us.

Rated 5 out of 5 stars

Feedback on Raja Nafees

Raja Nafees is friendly, easy to deal with and always delivers on time.

May 15, 2024
Unprompted review
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Reply from Mumzworld.com

Thank you for rating us.

We are delighted to hear about your delivery experience with driver Raja Nafees.

At Mumzworld, we understand that getting your items on time is important to you, so we make every effort to process your order as quickly as possible.

Thank you for choosing Mumzworld.

Rated 5 out of 5 stars

Good service by delivery

I like this service ,raja delivered the parcel on time

May 15, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

Thank you for the 5-star rating.

At Mumzworld, we understand that getting your items on time is important to you, so we make every effort to process your order as quickly as possible.

Thank you for shopping with us.

Rated 5 out of 5 stars

Good service

I,m satisfied with mumzworld service ,i recived my shipment fast as per my expectations.also the staff of thia service the behaviour of mr raja is very good

May 15, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

Thank you for rating us.

We are happy to hear that you were satisfied with Mumzworld's service and that your shipment arrived quickly.

Thank you for choosing us.

Rated 5 out of 5 stars

Raja is helpful and good driver he is…

Raja is helpful and good driver he is sending my order on time.

May 15, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

Your acknowledgment of Raja as a helpful and good driver who ensures timely delivery is much appreciated.

We’re happy to have him on our team and even happier to know he’s serving you well.

Thank you for your kind words!

Rated 5 out of 5 stars

Yaa very good the guy delivered name…

Yaa very good the guy delivered name Ishtiaq Hussain

May 15, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

It’s wonderful to receive your positive feedback about Ishtiaq Hussain.

We’re proud to have team members who deliver not just your packages, but also satisfaction.

Thank you for choosing Mumzworld!

Rated 5 out of 5 stars

Malik Delivered fast and accurate

Malik Delivered fast and accurate

May 15, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

It’s great to hear that Malik delivered your order quickly and accurately.

We’re glad that our commitment to prompt and precise service is reflected in your experience.

Thank you for your feedback!

Rated 5 out of 5 stars

Malik mohammad great driver fast…

Malik mohammad great driver fast delivery

May 15, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

It’s fantastic to hear that Malik Mohammad provided you with great service and fast delivery.

We’re committed to ensuring our drivers meet your expectations for a swift and efficient experience.

Thank you for your feedback!

Rated 5 out of 5 stars

Good experience and good driver ishtiaq…

Good experience and good driver ishtiaq hussain

May 15, 2024
Unprompted review
Mumzworld.com logo

Reply from Mumzworld.com

We’re glad to hear that you had a good experience and that Ishtiaq Hussain’s service as a driver met your expectations.

Thank you for sharing your positive feedback with us!

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