Munks and Me Reviews 179

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 25 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed with the quality of the wallpaper, describing it as exceptional, thick, and luxurious, with stunning designs that look even better in person. Many people appreciate the made-to-measure option, which prevents waste and ensures a perfect fit, and find the product easy to install. The overall experience, from the product itself to the service, is frequently highlighted as a pleasure, with many expressing their happiness and intent to purchase again. However, some customers also noted issues with the wallpaper being very thin, to the point where marks from the wall could be seen through it. A few other people also felt that the paneling could be difficult to work with, particularly when dealing with very narrow strips, suggesting that adjustments prior to printing would be beneficial. Additionally, there was an instance of a long wait time for samples.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing the wallpaper as stunning,... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the exceptional and high-grade... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered wallpaper from Munks and me and I am so impressed. Initially the measurements we sent were wrong and emailed to amend. This was corrected by m&m and at no additional cost with the extra amoun... See more

Company replied

Rated 5 out of 5 stars

Love Love Love my new wallpaper! I cannot recommend Munks and Me enough. Their attention to detail is outstanding and the quality of their wallpaper is the nicest I have ever seen. The made to measur... See more

Company replied

Rated 5 out of 5 stars

I couldn’t be happier with my Munks & Me wallpaper. The quality is exceptional and so easy to install. The print looks even more stunning in person than it did online. The team were brilliant from sta... See more

Company replied

Rated 5 out of 5 stars

Ordering was easy, delivery quick Product was good quality and easy to having with the paste to wall application but I will say I had the scalloped stripe paper which is so nice but there is a fla... See more

Company replied


Company details

  1. Wallpaper Store
  2. Architect
  3. Decoration and Interior Design Store
  4. Interior Designer
  5. Plant Nursery

Written by the company

At Munks and Me, we believe that every nursery is more than just a room—it’s a canvas where dreams begin, imaginations take flight, and cherished memories are made. As a family-run business, our passion lies in creating magical spaces that inspire connection between parents and children. We specialise in premium nursery and children’s wallpaper, offering bespoke designs that are as unique as the families we serve. With an unwavering commitment to quality, creativity, and personalisation, we transform your ideas into reality - turning ordinary walls into extraordinary stories. Whether it’s a whimsical forest, a starlit sky, or a design straight from your child’s imagination, we’re here to bring your vision to life with care and attention to detail. Why Choose Munks and Me? We’re not just wallpaper specialists; we’re storytellers who craft designs that bring your vision to life Every design is customisable, ensuring your space reflects your family’s personality and style. Our team is dedicated to delivering exceptional service, from the first consultation to the final installation, because your trust means everything to us. We focus on quality you can feel, creating wallpapers that stand the test of time while delighting the senses. At Munks and Me, our core values guide everything we do: Trust: We keep our promises and go above and beyond to ensure every customer feels valued and supported. Customer Commitment: Your happiness is our priority. We measure our success by the joy we bring to your home. Quality: We take pride in delivering premium designs that elevate your space into something truly special. Creativity: Imagination fuels us. From bold ideas to intricate details, we love creating designs that are as unique as you are. When you choose Munks and Me, you’re not just decorating a room, you’re creating a sanctuary for connection, laughter, and lifelong memories. Let us help you turn moments into memories, with designs that inspire wonder and transform your child’s world into something truly magical. Welcome to Munks and Me—where imagination knows no limits!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

179 reviews

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1-star

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Good quality

Easy purchase, fast delivery

August 20, 2025
Munks and Me logo

Reply from Munks and Me

Hi Mehran
Thank you so much for your review, we really appreciate it.
We hope you love your wallpaper!
Hazel

Rated 5 out of 5 stars

Hazel was very conscientious and…

Hazel was very conscientious and helpful, and helped me when i made a mistake on my order. Really happy with the service and the wallpaper is gorgeous! Would definitely reccommend

July 21, 2025
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Reply from Munks and Me

Hi Zara
Thank you for your kind words. Mistakes can happen, so we were happy to help and above all, are so glad that you love your wallpaper!
Thank you!
Hazel :-)

Rated 5 out of 5 stars

Fantastic wallpaper

Fantastic wallpaper, never used better, the quality is 2nd to none. Looks amazing ….. perfect choice.
Clear and consise instructions .
Would definitely use this company again.
Quality quality quality 😊

July 21, 2025
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Reply from Munks and Me

Hi Nigel
Wow, thank you so much for your review!
Your feedback is so important to us, and it's really nice to know that we're delivering on our promises.
Thanks again, we can't wait to work with you again!
Hazel

Rated 5 out of 5 stars

Ordered wallpaper from Munks and me and…

Ordered wallpaper from Munks and me and I am so impressed. Initially the measurements we sent were wrong and emailed to amend. This was corrected by m&m and at no additional cost with the extra amount added. The paper arrived and was very easy to follow with the guide. Wallpaper quality is great as well.
Easily installed and looks fabulous.

June 22, 2025
Unprompted review
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Reply from Munks and Me

Dear Gursharan
Thank you so much for your review! We're so pleased that you love the quality of our wallpaper, found it easy to install and of course that it looks fabulous! We are also so pleased that we were able to help amend your order, always here to help!
Thanks again
Hazel

Rated 5 out of 5 stars

Amazing wallpaper and service!

We had a fantastic experience with Munks and Me, from ordering multiple samples to installing the feature wall in our baby's bedroom. We decided on the African Safari Wallpaper Mural and could not be more thrilled!! The order process was straightforward and the delivery was super quick (UK based).

The wallpaper is BEAUTIFUL. The design is gorgeous, the quality is premium and it was super easy to install. We will definitely use Munks & Me again if we have another baby or if we ever move / redecorate. Highly recommend 😊

June 21, 2025
Unprompted review
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Reply from Munks and Me

Dear Laura,
Thank you so much for your review! We are delighted to hear your feedback. Providing a unique, high-quality product with outstanding service is always our goal, and we truly appreciate your feedback.
We can't wait to work with you again!
Thanks,
Hazel

Rated 2 out of 5 stars

Bought samples of the wallpapers

Bought samples of the wallpapers, complete waste of money in my opinion. Something that you pay for you expect to at least get the whole pattern in the sample, however they were tiny and literally did not give any more clarity on choosing a design then the online pictures. Do not bother paying money for them

March 26, 2025
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Reply from Munks and Me

Hi Denni
Thank you for your order and review, we really appreciate all our customer feedback. Your feedback has been noted and although not launched yet, our samples will soon be changing from A4 to A3, and will include scaled versions of our repeat patterns and murals.
We would be happy to provide a larger sample, so please get in touch if we can help!

Rated 1 out of 5 stars

The sample which I paid for was so…

The sample which I paid for was so small that I couldn’t get a good indication whether the wallpaper was what I wanted. When paying for a sample I expect a larger piece than A4.

January 31, 2025
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Reply from Munks and Me

Hi Katrina

Thank you for your feedback. We welcome all of our customers feedback, it really helps show us what we're doing well and where we can make improvements!

You will be pleased to know that the size of our samples will in fact be changing to A3 very soon! In the meantime, if you would like us to send you an A3 sample, please email us at hello@munksandme.com and we would be happy to arrange that for you.

Rated 4 out of 5 stars

Worth it and recommended, beautiful paper!

The wallpaper is absolutely gorgeous, high quality, and the design is beautiful. We are so pleased with how the bedroom was transformed thanks to this paper. Thank you to the munks and me team. It was also delivered fast.
The only reason I didnt give it 5 stars, it’s because for the price point I thought it was stick and peel, which is not. However, after I purchased the wallpaper glue, it was a smooth gluing process.

February 7, 2025
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Reply from Munks and Me

Hi Dianny
Thank you for your review, it really means a lot to us and we're so pleased we were able to help transform your space, and quickly!
Thank you for your comment on our paper not being peel and stick, that is welcome and duly noted.
Thanks again!

Rated 1 out of 5 stars

Terrible customer service

After now reading the other reviews I can see that they seem to send the wrong sample/wallpaper ALOT. I informed them of their error on 11th dec, still had not received the correct sample by 19 dec so emailed again to let them know didn’t get a reply until 31 dec, on 21 dec I just reordered and paid for it again which now seems abit foolish as none have arrived.

January 5, 2025
Unprompted review
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Reply from Munks and Me

Hello Dom,

Thank you for your review, we take our customer feedback very seriously, and welcome all our customers comments and feedback.

We are very sorry to have sent you an incorrect sample, this is certainly not a regular occurrence and the sample numbers were simply mixed up in error when being packed.

Once we were made aware of the error on 11th December, the correct sample was resent out to you. Unfortunately due to the volume of deliveries at that time, domestic deliveries were severely delayed, which we do apologise for. We shut down from 20th December until the 6th January, so we were unable to send your new sample order out until we returned on 6th January. Your second sample has now been sent out, so you should receive that very soon.

Our sincere apologies for the delay in delivery, we will work closely with our delivery partners to ensure we offer the very best service to our customers.

Rated 1 out of 5 stars

DO NOT BUY!!

DO NOT BUY!!! Poor quality paper for the price, they sent me the wrong picture and will not refund me. Customer service has been awful!

September 30, 2024
Unprompted review
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Reply from Munks and Me

Dear Frankie
Thank you for your honest review. We pride ourselves on our high quality paper and customer service, so it is unfortunate that you feel the opposite. I can't seem to find any communication between us, but if you provide your order number and/or email address I would be happy to clarify and rectify the issue for you.

Rated 1 out of 5 stars

Very disappointed a lot of the print…

Very disappointed a lot of the print was missing about 1ft of the print was plain white paper definitely not worth the money I paid I would not buy from them again

September 2, 2024
Unprompted review
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Reply from Munks and Me

Dear Tilly
Thank you for your review, I'm so sorry that you are disappointed.
We print our wallpaper to the exact dimensions that are ordered, and in some cases the final panel is not printed to it's full width, as it is printed to the width ordered, which may not necessarily be a fully printed panel.
I do hope this helps.
Thank you

Rated 3 out of 5 stars

Wrong Order, No Contact Details

Sent us a totally different order instead of what we purchased. No contact number to talk to anyone. Not sure if this is some drop shipping company scam .....Will update my review if this is fixed quickly and is a genuine mistake or not

UPDATE: They did respond in the end and did supply the correct wallpaper on the second attempt which was as expected. I would probably buy again but they need to have better way of contacting them. Maybe a business whatsapp or something.

June 6, 2024
Unprompted review
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Reply from Munks and Me

Hi Adam
Thank you for your initial and follow up review.
We can't claim to be perfect and we can make mistakes, but we are certainly real company, and I'm so glad we were able to confirm that by resolving your issue for you as quickly as possible.
Thanks again, and we hope to work with you again soon!

Rated 5 out of 5 stars

Couldn't be happier!

Couldn't be happier with my African safari wallpaper - it is truly beautiful and looks absolutely amazing now that it's on the wall. Can't comment on the process of applying it as we used a decorator. Delivered fast too. Would absolutely recommend.

March 12, 2024
Unprompted review
Rated 1 out of 5 stars
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Reply from Munks and Me

Hi Catherine
Thank you for your feedback and sincere apologies for not responding sooner. I'm so sorry that you had not received your order at the time of review. On rare occasions samples can take a little longer to deliver through the postal service, but I do hope it arrived okay. If there is anything we can do to help further please feel fee to email us at hello@munksandme.com and we would be happy to help.
Many thanks
Darran

Rated 1 out of 5 stars

Is it a scam?

...I still can't decide. I (perhaps naively) was expecting a true sample of the wallpaper (especially considering the price paid +p&p) as opposed to a poor quality A4 printed copy with a disclaimer stating colours may vary. The sample looking nothing colour wise as advertised online, particularly the 'white' background. The reason for my sample request was so I could ensure it matched my son's bedroom/my vision before going ahead and purchasing the product itself. Something I don't think is unusual for anyone looking into sample options. Emailed the company directly last week to enquire, still no response 7 days later.

October 2, 2023
Unprompted review
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Reply from Munks and Me

Dear Charlotte
Thank you for your feedback and sincere apologies for such a delayed response. I'm so sorry that you were disappointed with our sample. We mention that the colors may vary slightly between the sample and production, as different print runs can on occasion result in a very slight tonal difference, so we have to mention that to our customers. We can also change colors on our murals and provide color numbers to paint match, so I'm sorry that we didn't have the opportunity to do that for you.
If there is anything we can do to help, please feel free to email us at hello@munksandme.com and we would be happy to help.
Many thanks
Darran

Rated 5 out of 5 stars

Great quality and service

Order process was quick and easy, delivery was fast and everything extremely well packaged.
The wallpaper is great quality and very easy to install

July 25, 2023

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