Munks and Me Reviews 179

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 25 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed with the quality of the wallpaper, describing it as exceptional, thick, and luxurious, with stunning designs that look even better in person. Many people appreciate the made-to-measure option, which prevents waste and ensures a perfect fit, and find the product easy to install. The overall experience, from the product itself to the service, is frequently highlighted as a pleasure, with many expressing their happiness and intent to purchase again. However, some customers also noted issues with the wallpaper being very thin, to the point where marks from the wall could be seen through it. A few other people also felt that the paneling could be difficult to work with, particularly when dealing with very narrow strips, suggesting that adjustments prior to printing would be beneficial. Additionally, there was an instance of a long wait time for samples.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing the wallpaper as stunning,... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the exceptional and high-grade... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered wallpaper from Munks and me and I am so impressed. Initially the measurements we sent were wrong and emailed to amend. This was corrected by m&m and at no additional cost with the extra amoun... See more

Company replied

Rated 5 out of 5 stars

Love Love Love my new wallpaper! I cannot recommend Munks and Me enough. Their attention to detail is outstanding and the quality of their wallpaper is the nicest I have ever seen. The made to measur... See more

Company replied

Rated 5 out of 5 stars

I couldn’t be happier with my Munks & Me wallpaper. The quality is exceptional and so easy to install. The print looks even more stunning in person than it did online. The team were brilliant from sta... See more

Company replied

Rated 5 out of 5 stars

Ordering was easy, delivery quick Product was good quality and easy to having with the paste to wall application but I will say I had the scalloped stripe paper which is so nice but there is a fla... See more

Company replied


Company details

  1. Wallpaper Store
  2. Architect
  3. Decoration and Interior Design Store
  4. Interior Designer
  5. Plant Nursery

Written by the company

At Munks and Me, we believe that every nursery is more than just a room—it’s a canvas where dreams begin, imaginations take flight, and cherished memories are made. As a family-run business, our passion lies in creating magical spaces that inspire connection between parents and children. We specialise in premium nursery and children’s wallpaper, offering bespoke designs that are as unique as the families we serve. With an unwavering commitment to quality, creativity, and personalisation, we transform your ideas into reality - turning ordinary walls into extraordinary stories. Whether it’s a whimsical forest, a starlit sky, or a design straight from your child’s imagination, we’re here to bring your vision to life with care and attention to detail. Why Choose Munks and Me? We’re not just wallpaper specialists; we’re storytellers who craft designs that bring your vision to life Every design is customisable, ensuring your space reflects your family’s personality and style. Our team is dedicated to delivering exceptional service, from the first consultation to the final installation, because your trust means everything to us. We focus on quality you can feel, creating wallpapers that stand the test of time while delighting the senses. At Munks and Me, our core values guide everything we do: Trust: We keep our promises and go above and beyond to ensure every customer feels valued and supported. Customer Commitment: Your happiness is our priority. We measure our success by the joy we bring to your home. Quality: We take pride in delivering premium designs that elevate your space into something truly special. Creativity: Imagination fuels us. From bold ideas to intricate details, we love creating designs that are as unique as you are. When you choose Munks and Me, you’re not just decorating a room, you’re creating a sanctuary for connection, laughter, and lifelong memories. Let us help you turn moments into memories, with designs that inspire wonder and transform your child’s world into something truly magical. Welcome to Munks and Me—where imagination knows no limits!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

179 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Extremely happy with end result.

Straight forward process. Ordered wallpaper for a feature wall in kids bedroom. Delivered promptly and following instructions was easy enough to put up! Extremely happy with end result.

October 27, 2022
Munks and Me logo

Reply from Munks and Me

Hi Mrs Rolle
Thank you for your positive review!
We really appreciate your feedback and am so glad that you found the installation nice and easy when following our instructions.
We hope you love your wallpaper!
Many thanks
Darran

Rated 1 out of 5 stars

ZERO RESPONSE

Sent an email twice, even sent a instagram direct message - they decided to watch my instagram story but not reply to any if my messages. Really disappointed as i would of at least appreciated a reply back regardless of the outcome, wont be purchasing from Munks and Me if they simply don't respect potential customers.

October 31, 2022
Unprompted review
Munks and Me logo

Reply from Munks and Me

Hi Aroosa
Thank you for your review, we take our reviews very seriously, so thank you for your honest feedback.
Our customers are the life blood of our business, so we certainly respect all of our existing and potential customers greatly.
Due to the nature of your email and it not being a standard enquiry, it required an additional review, which would have added an extra day to the response time.
Having said that, we should have responded to you by now, so for that I sincerely apologise.
You will certainly receive a response from us today, and we hope that you would consider Munks and Me in the future, we would love to support you.
Many thanks
Darran

Rated 2 out of 5 stars

Retailer printed incorrect size

Ordered a full wall covering costing several hundred pounds. The paper and colours look amazing but when the decorator came to hang the paper he realised the image was the incorrect height. We checked the order to make sure we gave the right dims which included 6cm excess and reported to the retailer. Upon video and image verification it was admitted that an error had been made by the retailer and they have agreed to send a replacement and collect the original roll with the error. Unfortunately we are £50 out of pocket as the decorator had travelled and turned up and will need to return which added a real sour note to the experience

October 28, 2022
Unprompted review
Munks and Me logo

Reply from Munks and Me

Hi Joseph
Thank you for your feedback, we take our customers feedback very seriously.
I'm so sorry that you are unhappy with your experience with us. Due to the technical nature of wallpaper printing and trimming, on rare occasions mistakes can be made, but we of course do all we can to minimize these potential errors. After contacting us to inform us of the incorrect height being printed, we looked into it and confirmed that we had indeed made an error, and immediately agreed to reprint the wallpaper for you as a priority.
Unfortunately we were not informed of the extra decorator charge, which we would have gladly refunded if we were made aware.
Apologies again, I hope you are happy with your replacement.
Darran

Rated 5 out of 5 stars

I was so impressed with everything!!!

I was so impressed with the communication, product and final result. Would highly recommend to anyone!! The wallpaper is so gorgeous and amazing quality.

October 28, 2022
Munks and Me logo

Reply from Munks and Me

Hi Lauren
Thank you so much for your feedback, we're so glad that you had a wonderful experience ordering from us, and that you are so happy with the quality and final result.
Many thanks
Darran

Rated 5 out of 5 stars

Great wallpaper and service…

Great wallpaper and exceptional customer service.

October 25, 2022
Unprompted review
Munks and Me logo

Reply from Munks and Me

Hi Oliver
Thank you for your positive feedback on our product and service, we really appreciate your comments.
Many thanks
Darran

Rated 5 out of 5 stars

Excellent wallpaper

The wallpaper is lovely, so thick and of very high quality.

October 6, 2022
Munks and Me logo

Reply from Munks and Me

Hi Daniel
Thank you so much for your positive feedback, we hope you're loving your wallpaper!
Many thanks
Darran

Rated 3 out of 5 stars

Tiny sample!

The quality of the wallpaper seems
Good but the sample was very tiny (especially for the price when delivery is added on!) so very difficult to imagine what it would look like On a wall! The pattern also looked much larger on the photo on the website so wasn’t really what I was expecting when it came!

September 5, 2022
Munks and Me logo

Reply from Munks and Me

Hi Lucy
Thank you for your feedback and apologies for the delay in our response.
I'm sorry that you were disappointed in the sample size, we will certainly take your comments on board, and we have recently launched free worldwide shipping ! We would like to offer you a 10% discount on your next order, please email us at hello@munksandme.com for further details, using subject ref. trustpilot_darran
Many thanks
Darran

Rated 5 out of 5 stars

Great company

Although the set up is a bit tricky due to the nature of wallpapers , there are clear instructions , excellent quality and great company ! Super happy

September 7, 2022
Rated 5 out of 5 stars

Quality product - quality service!

Came across Munks and Me when looking for rainbow wallpaper for my daughters bedroom and found their rainbow ombre paper. Yes it's a bit more expensive but honestly it's absolutely stunning! You can tell its quality and my decorator said it was really good to work with. I received good communications from the Munks and Me team and they went out of their way to get my wallpaper order to me quicker than the stated delivery date. Really great service and fabulous wallpaper. I would highly recommend!

September 1, 2022
Rated 1 out of 5 stars

Had an email to review my experience…

Had an email to review my experience but not even had the samples yet and its been a week and a half.

September 1, 2022
Munks and Me logo

Reply from Munks and Me

Hi Anna, So sorry about the delay in getting these samples to you. There were sporadic post strikes that week, but after keeping in touch with you and comminating along the way - all 3 batches were delivered to you. Apologies about this rare inconvenience.

Rated 5 out of 5 stars

Great product!

The room looks great! Super happy with the quality of the product and the print looks so nice! It changes completely the atmosphere of the room and we are now ready to welcome our baby!

August 16, 2022

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