Muoticlothing Reviews 

43
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I have bought a number of T shirts for my son from Multi clothing as birthday and Christmas presents.He is extremely happy with the purchases I have made , particular the Casablanca T shirts.He has be... See more

Rated 3 out of 5 stars

Item received within days and just what I wanted. But unfortunately too small. I need to know where to return it to as it’s not clear on the website. Have left 2 voicemails and used the contact form... See more

Rated 1 out of 5 stars

Ordered a M mens dsquared top for christmas, it looks like its a juniors, way to small, looks like its for a 10 yr old, also print looks a little strange and peely, cant return as its been 18 days si... See more

Company replied

Rated 5 out of 5 stars

Having never heard of muoti before, I was a little unsure of ordering. However I received my order within 2 days of the placement - exactly the item as ordered and in pristine condition. Overall very... See more


Contact info

4.0

Great

TrustScore 4 out of 5

43 reviews

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Replied to 66% of negative reviews

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4.0

All reviews

(43)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Returns process very vague

Item received within days and just what I wanted. But unfortunately too small.
I need to know where to return it to as it’s not clear on the website. Have left 2 voicemails and used the contact form and email address as wanted a replacement on time for Father’s Day. It’s going to be too late now so really hoping the returns address on the website is the correct one as I’m just sending it back there via recorded delivery and hoping for the best!

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

First time purchase

Having never heard of muoti before, I was a little unsure of ordering. However I received my order within 2 days of the placement - exactly the item as ordered and in pristine condition. Overall very happy for discovering this site.

May 27, 2025
Rated 5 out of 5 stars

Customer Service extremely helpful

Customer Service extremely helpful. I accidentally returned a ladies’ jacket to Muoti Clothing rather than a company with a very similar name.

All of the following happened today in just a few hours.

Muoti Clothing contacted me immediately to say they had received the jacket (together with a photograph of the opened parcel), letting me know I’d sent it to the wrong company, and very kindly asked for my address so they could return it to me!! 😳

I replied apologising for this and adding I’d just found out the company I should’ve returned it to is in Hong Kong. I thanked them but explained that I don’t wish to pay postage from the UK, so asked them not to bother about returning the jacket to me.

Muoti Clothing were so helpful, then offering to take the jacket to their local charity shop on my behalf 🙏

What amazing service from a company I hadn’t even heard of, let alone bought from! Probably the best customer service I have known in my 65 years!! Apparently Muoti Clothing only sell menswear. However, I’ve been so impressed by them that I’ll be heading straight to their website ahead of my husband’s next birthday!

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Truly superb service

Truly superb service, unfortunately the item didn't fit so I had to return but the communication was top drawer, and delivery quick. Will definitely order again.

January 30, 2025
Rated 5 out of 5 stars

10/10 service

10/10 service, selection and range of products are second to none. Definitely my go to for everything designer!

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

The customer service was outstanding

The customer service was outstanding, and the product was exactly what I was looking for.I was so pleased with the service I received from this business. They went above and beyond to help me find the perfect items for my boyfriend and the quality of the clothing is good

January 10, 2025
Unprompted review

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