Pretty bad product & service. Now requiring 2 people’s payment for a basic monthly subscription but ok with 1 for the year subscription. (I was with them for a year)
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Decent features, poorly implemented. Buggy, slow, error prone. Todays problem is not supporting a wacom tablet. Every day another struggle. Use Miro.
Mural has huge potential, but the general bugginess is very disappointing - far too many glitches which waste time and money. Have spent a day trying to build a diagram, but it's very temperamental -... See more
Excellent App for Collaboration. I've used this with several teams. People seem to love this app, and personally, it is the best multi-person brainstorming app I've come across. I use this for inter... See more
Company details
Written by the company
Nevermind the ‘where.’ It’s time for a different ‘how.’ Teams don’t need a better place to work. They need a better way to work. For forward-thinking companies, the Mural digital whiteboard is that way. Mural is how teams work better and make better work. Just like any muscle, collaboration gets stronger the more you use it. We’ve made building collaboration skills intuitive, step-by-step, and easy with the only complete system that offers both a place to collaborate and guidance to hone your team’s collaboration skills. With Mural, teams get to learn as they create. Mural’s built-in methods are designed to teach and strengthen habits for more engaging processes and more impactful outcomes. Dive right in. With Mural, there’s no prep necessary — just dive in and start practicing the collaboration habits that bring about faster progress, better ideas, happier teams, and more consistently excellent results. Make it a mural, not a meeting.
Contact info
650 California Street , 94103, San Francisco, United States
- mural.co
2.5
Poor
27 reviews
Hasn’t replied to negative reviews
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Like the small rejected brother of Miro…
Like the small rejected brother of Miro who nobody likes and wants to play with. Yet some companies made contracts with them and now I'm forced to use this piece of ****.
January 7, 2022
Unprompted review
Terrible Customer Service & Refund Policy!!!
The tool is useful but the customer service is terrible. Was sending emails to them for months asking them why I was being billed and requesting a cancellation. Incredibly slow to respond and when they did they told me it was impossible to provide a refund even though they had email evidence of my cancellation! I am absolutely shocked and appalled by the way they treat their customers.
November 10, 2021
Unprompted review
Excellent App for Collaboration
Excellent App for Collaboration. I've used this with several teams. People seem to love this app, and personally, it is the best multi-person brainstorming app I've come across. I use this for internal brainstorms and with clients.
The support is also great. Seriously, give these guys a try.
June 13, 2021
Unprompted review
Great tool for facilitating online workshops
I Have been using this platform for over a year now and have been using it excessively since the Covid-19 outbreak. It's one of the best tools out there when doing online workshops. It gets a bit slow when more than 100 participants are adding their post-its.
June 22, 2020
Unprompted review
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