The flow of water is nice however i fail to see the pressure increase as advertised. The hose could also be improved in quality. Also, it would be nice if an additional massage setting was added Fi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Water pressure actually improved! Easy installation and easy to change the filter. Love that you could see the filter. Only issue I have is that the plastic housing where the shower head connects to r... See more
Company replied
Overall, a great shower head and a significant improvement over the original shower head. The flow isn't quite as strong as advertised, but that is more likely due to the water pressure coming through... See more
Company replied
I did a lot of research when it came to buying a filtered shower head and THIS was the best choice hands down. What angers me is when you see these fake scam ones for a fraction of the cost even usi... See more
Company replied
Company details
Written by the company
At Muravai, we believe everyday wellness starts at home. Our mission is simple: to create high-quality, practical products that transform daily routines into healthier, more enjoyable experiences. We focus on solving overlooked problems that impact comfort, confidence, and well-being—starting with the water you use every day. Our flagship product, the Muravai Filtered Showerhead, is designed to improve both water quality and shower performance. Using a multi-stage filtration system, it reduces chlorine, heavy metals, and other impurities that can leave skin dry, hair brittle, and showers less refreshing. Combined with a high-pressure design, it offers a spa-like experience that feels as good as it is effective. We are committed to quality and constant improvement. Every product is built with both performance and durability in mind, supported by responsive customer service and a 40-day money-back guarantee. This ensures that our customers can try Muravai risk-free and experience the difference for themselves. As a small but growing business, we value transparency, feedback, and community. Customer input directly shapes how we improve our products and services. Our goal is to continue expanding operations while maintaining the personal attention and reliability our customers expect. Muravai isn’t just about products—it’s about helping people feel better in their own homes, one shower at a time.
Contact info
United States
- support@muravai.com
- muravai.com
3.7
Average
364 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good feeling of the touch of water…
Very good feeling of the touch of water on the skin. Easy to install.
August 21, 2026
Unprompted review
Reply from Muravai
Hi Carlos,
Thank you for taking the time to share your review. We're thrilled to hear you love the feeling of the water on your skin and found your Muravai shower head easy to install.
Your support means a lot to us, and we hope you continue enjoying your Muravai shower head!
The shower head and filter is…
The shower head and filter is noticeable, unfortunately the housing for the filter is cracked and squirts out water from the side. Do you have replacement parts?
September 23, 2026
Unprompted review
Reply from Muravai
Hi Nicholas,
Thank you for your feedback, and we're glad the shower head and filter have made a noticeable difference, but we're sorry the filter housing arrived cracked and is spraying water.
This isn't the experience we want, so please email support@muravai.co with your order number and photos or a short video, and we'll be happy to review replacement options with you.
We appreciate your feedback and hope to have the chance to restore your confidence.
Watch out for the subscription scam
The shower heads were actually decent, what I didn't appreciate was unknowingly being opted into a recurring $40 monthly subscription. This type of shady business practice is a massive red flag.
September 17, 2026
Unprompted review
Reply from Muravai
Hi,
Thank you for your feedback. We're glad you found the shower heads decent, but we're sorry the filter subscription was not clear.
The subscription can be canceled at any time, and our team is available to assist at support@muravai.co.
Amazing shower head.
Amazing shower heads. Surpassed expectations.
September 17, 2026
Unprompted review
Reply from Muravai
Hi Derrick,
Thank you for taking the time to leave us a 5-star review. Your support means a lot to us.
We hope you continue enjoying your Muravai shower head!
I did a lot of research when it came to…
I did a lot of research when it came to buying a filtered shower head and THIS was the best choice hands down. What angers me is when you see these fake scam ones for a fraction of the cost even using the real manufacturer as in Muravai, it comes down to one simple thing "you get what you pay for"
I have two of them and absolutely love them immensely. I can't vote to say exactly how much they filter out but the pressure, the feel of the water is completely different. I did have to do some "Jerry rigging" so to speak, when it comes to placing it on to the shower so all I did was used an existing cradle and it works just great!!
All in all I think the only complaint I would have is the Cradle on what it comes with is really not that great and the company could use better materials for a better design.
September 13, 2025
Unprompted review
Reply from Muravai
Hi Myron,
Thank you for taking the time to share your experience. We're glad to hear that using your existing shower cradle helped with installation and that your Muravai shower head is working great.
Your support means a lot to us, and we hope you continue enjoying your Muravai shower head!
Overpriced item for low quality
Overpriced item for low quality.
It's all cheap plastic and starts breaking within a month. First thing to go is the hose. We bought a deal and got 2, but the shower head breaks down with cracks, leaks etc within 3 months. The manufacturer couldn't care less about complaining and wanting a refund for a bad product. Do not buy this! Look for quality products made of metal.
September 11, 2026
Unprompted review
Reply from Muravai
Hi Sale,
We’re sorry to hear about your experience with the shower heads and hose. We understand how frustrating it is to experience cracks and leaks.
We’d appreciate the opportunity to look into this. Please email us at support@muravai.co with your order number and photos or a short video showing the issue, and we’ll be happy to assist.
Thank you for your feedback.
Plastic components that do not hold up
Plastic components that do not hold up to proper installation. Shower head may be fine, but main plumbing components are made of flimsy plastic.
September 11, 2026
Unprompted review
Reply from Muravai
Hi Rahul,
We’re sorry to hear about your experience. We appreciate you sharing this feedback, and we’ll pass it along to our team for review.
If you’re experiencing an issue with your order, please emailsupport@muravai.co with your order number and photos, and we’ll be happy to assist.
Thank you for your feedback.
The best shower head I've ever used
The best shower head I've ever used. Just totally perfect. Can feel the softness of the water.
September 10, 2026
Unprompted review
Reply from Muravai
Hi Cheryl,
Thank you so much for the wonderful review!
We’re thrilled to hear that you’re loving your Muravai shower head and can feel the difference in the softness of the water.
It means a lot to us to know you’re having such a great experience!
Reply from Muravai
Hi Ezra,
Thank you so much for your review!
We’re glad to hear you’re enjoying the product and that it’s been holding up well over time. We truly appreciate your support!
Terrible company
Terrible company. I wanted to give their shower head a try since they spend a lot on advertising and spam you like crazy on social media. I gave in and finally gave them a try. 8 days after use, it started leaking from the sides of their cheaply made shower head.
The following day I contacted their customer support for return instructions. 3 days and multiple email exchanges later, they have still not provided me a return address. Instead they keep stating that I’ll be responsible for shipping costs for the return, which I’ve been well aware of from the first email sent, and keep trying to offer me a partial refund, which I’ve told them multiple times that I do not want.
For 3 days the support agent has avoided my request to return their crappy shower head and provide me the FULL ADDRESS to their warehouse in Miami, FL. At this point I believe they have no interest in receiving their items back and is taking every measure possible to surpass their 40-day return policy in order to avoid providing me a full refund, which I find very unethical. If this happens, I will be reporting them to the Better Business Bureau.
September 4, 2026
Unprompted review
Reply from Muravai
Hi Richard,
We're sorry the shower head's build quality did not meet your expectations and that getting clear assistance from customer support took multiple email exchanges.
This isn't the experience we want, and we'd appreciate the opportunity to make things right. Please email support@muravai.co with your order number and photos so our team can review replacement options.
We appreciate your feedback and hope to have the chance to restore your confidence.
Paper filters?
Great output pressure
I want to know about these paper filters compared to the other ones that have the beads?
Where is the charcoal filter
Please explain how paper is supposed to be an 18 stage filter
September 5, 2026
Unprompted review
Reply from Muravai
Hi Curtis,
Thank you for your feedback! We’re glad you’re enjoying the great water pressure.
We understand your question about the filter. The paper-like material is part of the filter media, while the different layers work together to provide the multi-stage filtration.
If you have any further questions, please feel free to reach out to our support team at support@muravai.co. We’ll be happy to help!
When I first got it I loved it only…
When I first got it I loved it only after 4 months of using it it has a leak coming from the area where you select the pressure. It seems they don’t have any other way to get in contact with customer service.
September 3, 2026
Unprompted review
Reply from Muravai
Hi Chad,
Thank you for your feedback, and we're very sorry that the pressure selector began leaking after only four months.
This isn't the experience we want, and we'd appreciate the opportunity to make things right. Please email support@muravai.co with your order number and photos or a short video so we can review replacement options with you.
We appreciate your feedback and hope to have the chance to restore your confidence.
Amazing water pressure& feel
Amazing water pressure& feel, and great value for the quality. Very happy with our purchase.
August 3, 2026
Unprompted review
Reply from Muravai
Hi Wayne,
Thank you for taking the time to share your review. We're thrilled that you're enjoying the water pressure, feel, and overall value of your Muravai shower head.
Your support means a lot to us, and we hope you continue enjoying it!
Excellent great.
August 28, 2026
Unprompted review
Reply from Muravai
Hi C,
Thank you for taking the time to leave us a 5-star review. Your support means a lot to us.
We hope you continue enjoying your Muravai shower head!
Absolute garbage
Absolute garbage. 2 shower heads split in 2 weeks . And now leak.
Made of cheap plastic that can’t handle the water pressure.
Their support team doesn’t exist .
3 emails they won’t respond.
Don’t waste your money.
Do not buy from this company!
August 12, 2026
Unprompted review
Reply from Muravai
Hi Lucas,
We're very sorry that two shower heads split within two weeks and are now leaking. This is not the experience we want for our customers.
We'd appreciate the opportunity to make things right. Please reach out to support@muravai.co with your order number and photos or a short video of the damage so we can review replacement options with you.
We also apologize that you haven't been able to reach our support team. We appreciate your feedback and hope to have the chance to restore your confidence.
This company still send me filters that…
This company still send me filters that i never 👎 ordered, this is a really scam and fraudulent company , I didn’t give my permission to buy them and I sent a lot emails and they still send me their products
August 13, 2026
Unprompted review
Reply from Muravai
Hi Neftali,
We're sorry to hear that you received filters you did not intend to order and that this left you feeling your permission was not respected.
The filter subscription can be canceled at any time, and our team is always available to assist. Please email support@muravai.co with your order number so we can review the account and help stop future shipments.
We appreciate your feedback and hope to have the chance to restore your confidence.
Great buy
It increased my water. And I like that i have 3 sets. Would like to have a massage setting add to it. My hose did start leaking but they sent a replacement free of charge.
April 10, 2026
Unprompted review
Reply from Muravai
Hi there,
Thank you so much for your feedback! We're glad to hear you're enjoying the improved water pressure and that the replacement hose helped resolve the issue. We also appreciate your suggestion about adding a massage setting—we'll be sure to pass that along to our team! 💙
I hate this showerhead...
I really wanted to like this shower-head but it did not deliver on its promises. The shower-head itself was easy to install but once installed, the water spray nozzles spray every which way and instead of it being firm pressure as advertised, it just feels like you’re being misted aggressively in the face. I contacted the company requesting a return but they wanted a video of the issue and by that point I had uninstalled it and replaced it with my old shower head so I could actually have a shower. This is going straight in the trash. Save your money and avoid.
July 25, 2026
Unprompted review
Reply from Muravai
Hi Nicky,
So sorry the nozzles sprayed unevenly and the pressure felt like an aggressive mist. That isn't normal, and we understand why filming it after reinstalling your old showerhead wasn't practical. Please email support@muravai.co so we can arrange a return and full refund once it's received.
Cheap Plastic Components - Premature Product Failure
This brand needs to seriously reconsider the materials they source to make their products. The first hose that came with my order was busted/cracked, so they sent me a replacement hose for free. About 3-4 months into using the new hose, that one busted and cracked too; to the point where it popped off the head mid-shower... Not good. Also, I'm pretty sure all of their products not only get made in China but are also shipped out from China - so don't expect a fast delivery once you place your order, or when they send you replacement parts.
I sent an email to their support team asking if they could send a replacement just so I can have an ability to shower while I shop for a different brand with better quality materials. It's disappointing to see; when this showerhead works, it's pretty great. Unfortunately the materials are such poor quality that I'm not compelled to buy another one, or even receive a free replacement.
August 5, 2026
Unprompted review
Reply from Muravai
Hi Niko,
Thank you for your feedback. We're very sorry to hear about the repeated issues with the hose and understand how frustrating that must have been.
We appreciate your comments and have shared them with our team as we continue working to improve our products. We'd also encourage you to reach out to us again at support@muravai.co so we can review your case and work with you toward a suitable resolution.
Thank you for giving Muravai a try, and we hope to have the opportunity to make things right.
Very good experience
July 16, 2026
Unprompted review
Reply from Muravai
Hi Mark,
Thank you for taking the time to leave us a review!
We're so happy to hear you had a very good experience with us. Your support means a lot, and we truly appreciate your kind words.
We hope you continue enjoying your Muravai shower head!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.