Muravai Reviews 

364
•
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 221 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the quick installation process very simple and truly appreciate the noticeable improvements in water pressure during their daily home showering routines. Many people state that both hair and skin feel much cleaner, softer, and refreshed after using the filtered shower head regularly. Some reviewers were not happy with durability issues, noting that the plastic housing and internal components are unfortunately prone to cracking over time. Others also mentioned leaking connections, unexpected spray directions from the nozzle holes, and occasional difficulties when resolving product problems with support.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many praising the strong water pressure, softer... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the strong water pressure and effective... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the straightforward installation... See more

Customer service

Customers had ambiguous experiences with customer service, as many reviewers praised support staff for prompt... See more

Order

People report ambiguous experiences with order, noting that while the ordering process is easy and missing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The flow of water is nice however i fail to see the pressure increase as advertised. The hose could also be improved in quality. Also, it would be nice if an additional massage setting was added Fi... See more

Company replied

Rated 4 out of 5 stars

Water pressure actually improved! Easy installation and easy to change the filter. Love that you could see the filter. Only issue I have is that the plastic housing where the shower head connects to r... See more

Company replied

Rated 4 out of 5 stars

Overall, a great shower head and a significant improvement over the original shower head. The flow isn't quite as strong as advertised, but that is more likely due to the water pressure coming through... See more

Company replied

Rated 4 out of 5 stars

I did a lot of research when it came to buying a filtered shower head and THIS was the best choice hands down. What angers me is when you see these fake scam ones for a fraction of the cost even usi... See more

Company replied


Company details

  1. Home Improvement Store

Written by the company

At Muravai, we believe everyday wellness starts at home. Our mission is simple: to create high-quality, practical products that transform daily routines into healthier, more enjoyable experiences. We focus on solving overlooked problems that impact comfort, confidence, and well-being—starting with the water you use every day. Our flagship product, the Muravai Filtered Showerhead, is designed to improve both water quality and shower performance. Using a multi-stage filtration system, it reduces chlorine, heavy metals, and other impurities that can leave skin dry, hair brittle, and showers less refreshing. Combined with a high-pressure design, it offers a spa-like experience that feels as good as it is effective. We are committed to quality and constant improvement. Every product is built with both performance and durability in mind, supported by responsive customer service and a 40-day money-back guarantee. This ensures that our customers can try Muravai risk-free and experience the difference for themselves. As a small but growing business, we value transparency, feedback, and community. Customer input directly shapes how we improve our products and services. Our goal is to continue expanding operations while maintaining the personal attention and reliability our customers expect. Muravai isn’t just about products—it’s about helping people feel better in their own homes, one shower at a time.


Contact info

3.7

Average

TrustScore 3.5 out of 5

364 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(364)

232 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

BEWARE OF THIS COMPANY!!!

BEWARE OF THIS COMPANY!!!! I purchased their shower heads and some extra filters. About a month later, I noticed a charge on my credit card from this company for $42.98 for filters. I emailed the company and found out I was somehow enrolled in a filter subscription!! I was able to cancel my subscription and later received an email from Angela advising I was removed from their subscription but they were not going to refund my money. There must be something hidden in their order form that automatically signs you up for this subscription. What a SCAM this company is doing to people that purchase a shower head from them and to take advantage of people. I will never order from them again.

May 1, 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi Jeff,

We’re sorry to hear about your experience and understand your frustration.

The subscription is selected at checkout, with confirmation and reminder emails sent to keep customers informed. That said, we apologize for any confusion caused.

We’d appreciate the chance to make this right—please contact us at support@muravai.co.

Thank you for your feedback.

Rated 5 out of 5 stars

Great Shower head!

April 29, 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you so much for your feedback—we’re glad you’re enjoying the shower head! 🚿

If you ever need anything, feel free to reach out to us at support@muravai.co

Rated 1 out of 5 stars

not a good company

Useless, would not deliver to me then would not refund. I knew it was a mistake to order from them. They also tried to sneakily subscribe me to replacement filters and I had to then cancel this subscription I never signed up for. Scam.

April 28, 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

We’re sorry to hear about your experience—we understand your frustration.

Please send us at support@muravai.co
so we can help resolve this quickly.

Rated 5 out of 5 stars

The shower head is great lots of…

The shower head is great lots of pressure the filter is great thing for chlorine removal lots in are water Toronto Ontario Canada the girlfriend has some one sharing shower so I have a extra one all is good

April 4, 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you so much for your feedback! We’re really glad to hear you’re enjoying the strong pressure and the benefits of the filter especially with the chlorine levels in your area.

It’s great to know it’s working well for both of you! We truly appreciate your support 😊

Rated 5 out of 5 stars

Thankful for the service and responsive…

Thankful for the service and responsive team to assist with navigating subscriptions and resolving warranty.

April 25, 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you so much for your kind words! We’re really glad to hear that our team was able to assist you with your subscription and warranty concerns.

We truly appreciate your support! 😊

Rated 5 out of 5 stars

Love the showerhead awesome pressure…

Love the showerhead awesome pressure recommend it to anyone

April 25, 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you so much for your feedback! We’re thrilled to hear you’re loving the shower head and the awesome pressure 😊

We really appreciate the recommendation—it means a lot to us!

Rated 3 out of 5 stars

At Christmas time I purchased one for…

At Christmas time I purchased one for our home and one for my sons home and one for grand-daughters home. Everyone really liked it. Hair is actually getting the shampoo out. My skin is better. My Grand-daughter said she may need to get another for when in-laws come. Now the part I hate. I have 3 boxes of filters delivered to my home. I tried to call and I sent email and have not reached any communication. I have no ideal why I received another shower head. I really do not like it when I can not get a call or information back.

April 24, 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you for your kind feedback, we’re so glad your family is enjoying the shower heads! 😊

We’re really sorry for the confusion with the extra filters and shower head. This may be due to the optional subscription, but we can definitely fix this for you.

Please contact us at support@muravai.co and we’ll review your account.

Rated 4 out of 5 stars

Ordering Process

Ordering process was user friendly and delivery was on time as advised.

March 20, 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you for your feedback! We’re glad to hear that you found the ordering process easy and that your delivery arrived on time as expected.

We really appreciate your support!

Rated 1 out of 5 stars

There’s very little pressure and it…

There’s very little pressure and it leaks…
So much for being a good product..
I got duped!!!!
Thanks

April 20, 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Sorry to hear about this experience that’s not what we want for our customers.

Low pressure and leaking can usually be caused by a loose connection, missing washer, or installation issue. Please double-check that everything is tightly fitted.

If the issue continues, contact us at support@muravai.co
with a photo or video and we’ll sort this out for you right away.

Rated 4 out of 5 stars

I like the different settings

I like the different settings. Ive purchased 2 of them, but they vary in pressure on the two showerheads. Overall still happy with the purchase

April 17, 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you so much for your feedback we’re really glad to hear you’re enjoying the different settings and that you’re happy overall with your purchase!

Regarding the difference in pressure between the two showerheads, this can sometimes happen due to slight variations in water flow, installation, or even the selected setting on each unit. We recommend checking that both are set to the same mode and that there are no blockages or debris that might be affecting the flow.

If the difference still seems significant, feel free to reach out to us at support@muravai.co, and we’ll be happy to assist further.

Rated 1 out of 5 stars

Our water pressure honestly doesn't…

Our water pressure honestly doesn't feel much different than it used to, and this thing is made out of the worst plastic I've ever felt. I'm talking about dollar store toy quality plastic. I highly doubt this will last more than a couple months.

May 30th edit: well in just under two months the cheap plastic connector already cracked and started leaking water everywhere. Moving this review from 2 stars down to 1. Stay completely clear of this overpriced junk.

April 17, 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you for your honest feedback, we’re sorry to hear about your experience.

We understand your concerns regarding the pressure and build quality, and this is definitely not the standard we aim to provide. Your feedback is important to us and will be shared with our product team for improvement.

Please feel free to reach out to our support team at support@muravai.co
with your order details, we’d be happy to assist you and work toward a resolution.

Rated 5 out of 5 stars

Love it

Love it. The first i received it, i immediately replace my newly purchased about 1 month ago shower and compare it between the 2. The current one that i had before replacing it started to slowly to clog those littlw holes in it. Then after installing this new muravai and been using it for almost 3 weeks, has more pressure than the previous one i had. It works as described by the seller a d advertising. Love it, recommended to every household.

March 25, 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you so much for your wonderful feedback!

We’re thrilled to hear that you noticed the improved pressure and performance compared to your previous shower head. It’s great to know it’s working just as described and making a difference in your daily routine.

We truly appreciate your recommendation. Enjoy your Muravai!

Rated 1 out of 5 stars

I have gotten 4 shower heads because

I have gotten 4 shower heads because I got 2 of the buy one get one free, and so far 2 shower heads have cracked in the same spot in less than 3 months! There are no seams next to where it cracked. I can’t even tell the cracked until I turn the water on and the water shoots out the side. When it’s not broken it’s phenomenal, but it’s unbelievable that it cracked twice in the same spot.

April 15, 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you for your feedback—we’re really sorry to hear about your experience.

That’s definitely not the quality we aim to provide, especially with the same issue happening more than once. We’re glad to hear you enjoy the product when it’s working properly, but we completely understand how frustrating this must be.

Please reach out to our support team with your order details at support@muravai.co. We’d be happy to make this right for you.

We truly appreciate you bringing this to our attention.

Rated 5 out of 5 stars

We love it especially the presser and…

We love it especially the presser and the filtration. great purchase.

April 7, 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you so much for your kind words!

We’re thrilled to hear you’re loving the pressure and filtration—it's great to know the product is meeting your expectations. Enjoy your purchase, and we truly appreciate your support!

Rated 4 out of 5 stars

MY HONEST OPINION

The flow of water is nice however i fail to see the pressure increase as advertised. The hose could also be improved in quality. Also, it would be nice if an additional massage setting was added
Fix all these concerns and your product will truly be worth buying and promoted.

April 14, 2026
Unprompted review
Muravai logo

Reply from Muravai

hi there,

Thank you for your honest feedback—we really appreciate it!

We’re glad you liked the water flow, and we’re sorry to hear the pressure, hose quality, and settings didn’t fully meet your expectations. Your suggestions are valuable, and we’ll share them with our team for future improvements.

If there’s anything we can assist you with, feel free to reach out!

Rated 5 out of 5 stars

Great Service

Great Service! Easy to pause the automatic filter refills. But most importantly, a great shower with clean water!

April 11, 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you so much for your kind words!

We’re thrilled to hear you’re enjoying the shower and the clean water, and that managing your filter refills has been easy. Providing both great products and a smooth experience is exactly what we strive for.

We truly appreciate your support!

Rated 5 out of 5 stars

The replacments were far better no…

The replacments were far better no leaks nor did handle get so hot couldn't hold it.

March 11, 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you for your feedback!

We’re really glad to hear that the replacements worked much better for you, no leaks and improved handle comfort is exactly what we aim for. We appreciate your patience while we got this resolved and hope you continue enjoying your shower!

Rated 4 out of 5 stars

It good about it could be great

I like the shower head but I wish that it would come with better handles. It sits too high up on my shower because it just comes with the holes in the shower head. If it came with a adjustable handle it would be awesome.

September 9, 2025
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you for your honest feedback!

We’re really glad to hear that you like the shower head, and we appreciate your suggestion regarding the handle. An adjustable option is a great idea, and we’ll definitely pass this along to our product team for future improvements.

If you need any assistance with setup or possible adjustments, feel free to reach out to us at support@muravai.co.

Rated 5 out of 5 stars

I’m absolutely in love

I’m absolutely in love. I felt a difference in my skin from the first use.

March 5, 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you so much for your wonderful feedback!

We’re absolutely thrilled to hear that you’re loving it and noticed a difference in your skin right from the first use, that’s exactly what we aim for.

If you ever have any questions or need assistance, feel free to reach out to us at support@muravai.co
.

Rated 1 out of 5 stars

The filters are a scam

The filters are a scam. The water just flows around them. If the water is bad, it will color the filter. So what they're subscribing you by default when you buy this showerhead is to receive monthly pieces of cheap plastic with cotton inside that your freely flowing water will color in whatever crap is there. The shower head plastic looks very cheap, and it's small. Just go to your local Home Depot and buy something decent for the same money

April 9, 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi! We’re sorry to hear about your experience and appreciate your feedback.

Our filters are designed to reduce impurities through layered filtration, and discoloration can occur as they capture sediments depending on water quality. The subscription is optional and can be adjusted or canceled at any time.

We’ll share your comments with our product team, and we’d like to make this right—please reach out to our support team at support@muravai.co
so we can assist you further.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look