Great service . Had a problem with trapped nerves in my neck . Spoke to Iris in online sales . She recommended some high back sofas that she thought would work . Looked up online picked one that suite... See more
Company replied
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Ordered 2 beautiful mirrors at fantastic prices, they were delivered a couple of days later and I was of advised of the delivery time and they arrived on schedule to Dundalk on Monday morning, 2 love... See more
Company replied
We bought a reclining 2.5 seater couch and the experience was great! Ordering was really easy, in store staff was helpful. We got emails along the way as we waited for our couch to arrive to the wareh... See more
Company replied
Very helpful shop staff and manager contacted by shop staff member by phone. Very accommodating when delivery date had to be changed twice!! Very helpful delivery gentleman who worked around my need... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Garden Furniture Shop
- Living Room Furniture Store
- Office Furniture Store
- Outlet Store
Written by the company
Murphy Furniture is an Irish owned family business, with our head office based in County Wicklow. We have 5 outlets & a fast growing online store. www.murphyfurniture.ie
Contact info
Unit 12 Strawhill Industrial Estate, R93 C6X2, Carlow Town, Ireland
- customercare@murphyfurniture.ie
- murphyfurniture.ie
4.6
Excellent
483 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Murphy Furniture
Hi Inga, we have passed your review to the warehouse.
Reply from Murphy Furniture
Hi, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Staff are super helpful and we weren't…
Staff are super helpful and we weren't waiting too long for delivery. Very good service and we're very happy with our furniture
December 1, 2024
Unprompted review
Reply from Murphy Furniture
Hi Kelly, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
It was very unclear when ordering how…
It was very unclear when ordering how long it would take before receiving the item. When it said in stock for pick up, I assumed it was available straight away. When I rung no one seems to know. And when I finally went to pick up there was confusion over where it was. The product itself was good quality, just lack of information when ordering
November 19, 2024
Reply from Murphy Furniture
Hi, we have passed your review to the general managers.
Good service and very responsive to queries
Online purchase. I was kept updated of shipping. I was a bit disappointed that it took 2.5 weeks for delivery when product was stated online to be in stock, but I got helpful responses when I chased up about shipping after 2 weeks. Good quality product for the price.
November 17, 2024
Reply from Murphy Furniture
Hi Joy, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Excellent choice of quality furniture…
Excellent choice of quality furniture staff were very helpful and friendly answered any questions I had made shopping at this store very enjoyable
September 17, 2024
Reply from Murphy Furniture
Hi Lisa, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Had a dressing table delivered today by…
Had a dressing table delivered today by Arron and Cezary, they arrived on time and both very efficient, friendly and helpful. 👍😁
December 3, 2024
Unprompted review
Reply from Murphy Furniture
Hi Eamonn, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Great products at a good price and…
Great products at a good price and swift delivery. Will buy here again for sure
September 10, 2024
Reply from Murphy Furniture
Hi Catriona, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Reply from Murphy Furniture
Hi Julian, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Very efficient company
Very efficient company. Very easy to deal with and delivered on time.
October 5, 2024
Unprompted review
Reply from Murphy Furniture
Hi Sylvia, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Staff very helpful when choosing a…
Staff very helpful when choosing a couch. It was delivered on time by Dean and Shane who were efficient, friendly and helpful.
November 19, 2024
Unprompted review
Reply from Murphy Furniture
Hi Marian, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
The customer service was really good
The customer service was really good. The helped me find the best matching sofa for my living room. It was delivered and set up at assembled at home in time. Shane and Kyle from delivery team were really cooperative.
November 18, 2024
Unprompted review
Reply from Murphy Furniture
Hi Muhammad Ali, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Savannah suite
Very very happy with Savannah suite of furniture, would highly recommend. Staff in Naas so helpful and friendly.
October 10, 2024
Unprompted review
Reply from Murphy Furniture
Hi Kathleen we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Reasonable priced and fast delivery.
Reasonable priced and fast delivery.
Bought otterman bed same as pictures.
However I bought otterman bed and was tricky put together it's 2 person job especially if never assembled before. Overall good experience.
November 1, 2024
Unprompted review
Reply from Murphy Furniture
Hi, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Good quality wardrobe
Ordered a wardrobe and was delivered free of charge to my home within 2 weeks. Very happy with quality and delivery.
October 10, 2024
Unprompted review
Reply from Murphy Furniture
Hi Orla, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Delivery driver unfriendly and…
Delivery driver unfriendly and unhelpful. Box dumped in middle of kitchen and I was expected to sign for it without checking the content of box was correct.
September 17, 2024
Reply from Murphy Furniture
Hi Aine thank you for shopping with Murphy Furniture. We are sorry you weren’t happy with your delivery experience. We are constantly trying to improve our service.
It is not standard practice for any delivery driver to wait until the contents of a box is checked before they leave the delivery address.
It is standard practice for our drivers to deliver to the doorstep only, not inside the home, so we will certainly take this up with our driver and ensure that this does not happen again.
We have addressed this matter with the delivery driver in question who has been an employee of the company for over 20 years, as this is the first complaint he has had.
We are happy to offer you a full refund and collect the product from your home. Please let us know if you would like us to arrange this.
Beautiful furniture
Beautiful furniture, excellent communication and cheerful friendly delivery! What's not to love!
September 16, 2024
Reply from Murphy Furniture
Hi Lisa, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Great value and quality
Great value and quality. Delivered my item within 2 weeks. Delivery guys set up the chair, tested it and took away all the packaging. Great service. I highly recommend.
September 12, 2024
Reply from Murphy Furniture
Hi Silvia, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Great service
Delivered on time and the team were great helping unpack and taking away the packaging. Great service!
September 11, 2024
Reply from Murphy Furniture
HI Phillip, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Leon
Leon, is super helpful. Great in service with good support and guidance. We had great experience with him. Thank you Leon.
September 29, 2024
Unprompted review
Reply from Murphy Furniture
Hi Komal Joshi, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
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