Murphy Home Reviews 

36,824
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 5,772 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, both in-store and during service calls. The delivery service is frequently highlighted for its efficiency, punctuality, and the care taken by teams to assemble items and remove packaging. Reviewers appreciate the quick response times and outstanding customer service, noting that issues are resolved promptly and to their satisfaction. Many people commend the company for standing behind its products, providing excellent after-sales support, including repairs. Delivery teams often go above and beyond, assisting with placement and ensuring a smooth, hassle-free experience from start to finish. Consumers describe a seamless and pleasant journey, from initial purchase advice to final installation.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting promptness and efficiency.... See more

Service

Consumers find service to be positive, with many reviewers describing it as professional, friendly, and... See more

Product

Clients share positive opinions on product quality, with many expressing delight with their new furniture,... See more

Customer service

Users describe positive interactions with customer service, highlighting the quick responses and outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delighted with Murphy Home, especially Annette on helping me pick out the sofa, Delivery came on time, received a text the day before with your arrival time, Aaron and Barry so helpful with the... See more

Company replied

Rated 5 out of 5 stars

Delivery was planned for 7-8am and arrived during that time, didn't have to take off work. Martin and Rory were friendly and very efficient, bed was delivered and assembled in 15 minutes. Origin... See more

Company replied

Rated 5 out of 5 stars

My recliner chair mechanism broke, I called to the shop to see if I could get a replacement, staff were very helpful, gave me an email address and a few mins after email was sent I got a reply to say... See more

Company replied


Company details

  1. Furniture Store

Written by the company

Established in 1974, Murphy Home (previously Michael Murphy Home Furnishing) is Ireland’s leading independent, family-owned furniture retailer. With six stores nationwide and a strong, award-winning online presence, Murphy Home offers a curated range of quality furniture and home accessories designed to bring style and comfort to Irish homes.


Contact info

5.0

Excellent

TrustScore 5 out of 5

37K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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5.0

All reviews

(36,824)

5,517 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great delivery service by John and Shane

Great delivery service by John and Shane

July 20, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing

Rated 5 out of 5 stars

Delivery's Arrived on time

Delivery's Arrived on time . Two lads John and Shane very helpful and obliging . Thank you

July 20, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing

Rated 5 out of 5 stars

Delivery by Paul & Bernard from Murphy Home

Paul and Bernard made a delivery from Murphy Home to us this morning. The delivery was exactly on time and done in a friendly and efficient manner. Communication to us about the delivery via text and a phone call was 100%. An excellent experience.

July 20, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing

Rated 5 out of 5 stars

Excellent Service

Excellent team. Great communication,Punctual and efficient. Highly recommend this company for great delivery service.

July 20, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing

Rated 5 out of 5 stars

Stress free exchange

I recently purchased 4 stools from Murphy home. After delivery I realised that one of the stools was faulty. I emailed the company and received an email back to say that they could change it and that the delivery team would be in contact. I received confirmation of the day and time of the exchange from John and Shane the delivery team. They dropped in the new stool. I explained the issue with the one I had. He could see that the fittings were loose said it was no problem to change it. The whole process was very straightforward and stress free. I would highly recommend ordering from this company and will be purchasing again.

July 20, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the great review! We are so happy to hear that you are pleased with the service you received. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Fantastic service from Shane and…

Fantastic service from Shane and Shane!My bed was delivered today by Shane and Shane, and I couldn't be happier with the service. They arrived right on time, were incredibly polite, and handled everything with great care. It made the whole process completely stress-free. Highly recommend this team!

July 20, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Efficient and friendly

Cezary, Rory and Martin were very efficient! Set up the furniture for me and were friendly.

July 20, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is brilliant to hear, thank you for taking the time and leaving a review. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Service!

The lads, Shane and Shane were incredibly professional. They delivered everything in perfect condition and brought the items in for us as well. Michael Murphy’s once again shows their expertise to provide the most consistent and comfortable service.

July 20, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! Really happy to hear that you had such a good experience shopping with us and a great service from our Delivery Team. We hope to see you again soon. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Shauna was very helpful

Shauna was very helpful in organising a delivery date that suited me perfectly. Excellent customer service.

July 20, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Delivery

Delivery arrived before delivery time, excellent service, thank you.

July 20, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Online Order was very easy and hassle free

Iris was very helpful and friendly when I placed an order online. Provided prompt updates and help with organising a suitable delivery date.Very happy that she also took some photos of the furniture as it appeared in store as I was unable to travel to the store. This reduced the uncertainty of going by the website photos only.

July 20, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the great review! We are so happy to hear that you are very happy with the service you received from our Online Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Norman did a fantastic job very tidy…

Norman did a fantastic job very tidy and helpful

July 20, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the great review! We are so happy to hear that you are very happy with the service you received from our Service Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

I had Norman out with me to fix a bed…

I had Norman out with me to fix a bed. Absolutely brilliant service very efficient and friendly.

July 14, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the great review! We are so happy to hear that you are very happy with the service you received from our Service Team. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Amazing service

Very efficient and friendly service

July 18, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the great review! We are so happy to hear that you are pleased with the service you received. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Louise was fantastic in helping me pick…

Louise was fantastic in helping me pick out the right furniture and getting everything ordered very quickly.

July 17, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! Really happy to hear that you had such a good experience shopping with us and a great service from our Sales Team. We hope to see you again soon. Kind Regards Michael Murphy Home Furnishing

Rated 3 out of 5 stars

Nice friendly delivery guys.

Nice friendly delivery guys.

June 23, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the great review! We are so happy to hear that you are pleased with the service you received. Kind Regards Michael Murphy Home Furnishing.

Rated 5 out of 5 stars

Paul and Bernard were Very efficient…

Paul and Bernard were Very efficient and clean.

July 17, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards Michael Murphy Home Furnishing.

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