Murphy Home Reviews 

36,824
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 5,772 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, both in-store and during service calls. The delivery service is frequently highlighted for its efficiency, punctuality, and the care taken by teams to assemble items and remove packaging. Reviewers appreciate the quick response times and outstanding customer service, noting that issues are resolved promptly and to their satisfaction. Many people commend the company for standing behind its products, providing excellent after-sales support, including repairs. Delivery teams often go above and beyond, assisting with placement and ensuring a smooth, hassle-free experience from start to finish. Consumers describe a seamless and pleasant journey, from initial purchase advice to final installation.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting promptness and efficiency.... See more

Service

Consumers find service to be positive, with many reviewers describing it as professional, friendly, and... See more

Product

Clients share positive opinions on product quality, with many expressing delight with their new furniture,... See more

Customer service

Users describe positive interactions with customer service, highlighting the quick responses and outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delighted with Murphy Home, especially Annette on helping me pick out the sofa, Delivery came on time, received a text the day before with your arrival time, Aaron and Barry so helpful with the... See more

Company replied

Rated 5 out of 5 stars

Delivery was planned for 7-8am and arrived during that time, didn't have to take off work. Martin and Rory were friendly and very efficient, bed was delivered and assembled in 15 minutes. Origin... See more

Company replied

Rated 5 out of 5 stars

My recliner chair mechanism broke, I called to the shop to see if I could get a replacement, staff were very helpful, gave me an email address and a few mins after email was sent I got a reply to say... See more

Company replied


Company details

  1. Furniture Store

Written by the company

Established in 1974, Murphy Home (previously Michael Murphy Home Furnishing) is Ireland’s leading independent, family-owned furniture retailer. With six stores nationwide and a strong, award-winning online presence, Murphy Home offers a curated range of quality furniture and home accessories designed to bring style and comfort to Irish homes.


Contact info

5.0

Excellent

TrustScore 5 out of 5

37K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(36,824)

5,517 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got the delivery on time and they…

Got the delivery on time and they waited near the door till I come down. Good service.

Regards
Elangovan Saravanan

July 13, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

The two boys were friendly and helpful…

The two boys were friendly and helpful form the first knock on the door. Excellent service and advice on where to put the couch

July 13, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Excellent service

Excellent service arrived first thing and offered me a replacement item and built it for me in the van. Took about ten minutes. Very straightforward and easy..

It would definitely encourage me to purchase more items from the team because everything was very easy

July 14, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great experience highly recommend

The lads were on time and in and out in 15 minutes ..great service and would highly recommend

July 14, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Tony and Kyle were very efficient when…

Tony and Kyle were very efficient when they delivered my chair . They were polite and cleared away the packing and left the place spotless.

July 6, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great service Norman came to make an…

Great service Norman came to make an alteration on our sofa was a gentleman to deal with and we are very happy with everything

July 14, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for great feedback! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Excellent

Excellent, efficient service from Iris.

July 13, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving 5 stars for our team Olivia! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Well kyle and Jamie the guys making the…

Well kyle and Jamie the guys making the delivery were so good they would even make the bed for you. Two very plesent guys.

July 13, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Very prompt delivery within the…

Very prompt delivery within the timeframe given and great friendly and efficient service.

July 13, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Excellent Service thank you and most…

Excellent Service provided by all at Murphy’s and from Barry and Aaron - thank you all much appreciated

July 13, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Beautiful Sofa & Excellent Customer Service

I recently purchased a beautiful made-to-order 3-seater sofa from Murphy’s Home, and I couldn’t be happier with both the product and the service.

From the moment I placed my order in the Sandyford store, the team was knowledgeable, friendly and professional. As the sofa was made to order, there was a wait of several months, but Murphy’s committed to a delivery timeframe from the outset, kept me updated throughout the process, and delivered exactly when they said they would. It’s refreshing to deal with a company that sets clear expectations and follows through on its promises.

A special mention also goes to the customer service team over the phone, who were always helpful and reassuring whenever I had a query.

Finally, a big thank you to Shane E and Martin, who delivered the sofa right on time. They were courteous, efficient, and had everything in place with minimal fuss or mess. The whole delivery process was seamless.

The sofa itself is absolutely beautiful and the quality is exactly what I was hoping for. From start to finish, Murphy’s Home made the entire experience easy and enjoyable. I wouldn’t hesitate to recommend them, and I’ll certainly be purchasing from them again in the future.

July 12, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for taking the time and leaving us with such positive feedback. We are so happy to hear that you are pleased with the service you received and are happy with your new purchase. We look forward to welcoming you back instore again soon. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Michael Murphy New Ross

As always Michael Murphys New Ross staff were as professional as ever. With help from the staff I ordered a new mattress, paid a deposit. When paying balance I was given numerous dates for delivery all in the mornings with a 2 hour window.
Barry and Arran not only delivered the mattress but brought it to the bedroom and took away the protective plastic also. They were very professional and efficient considering my upstairs is not easy to manoeuvre a king size mattress around.

July 13, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving us with such positive feedback Sharon. We are so happy to hear that you are pleased with the service you received. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Fantastic job

Fantastic job. Very friendly and professional. Great on time also. Thank you Barry and Aaron

July 13, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you or leaving great feedback for our Delivery Team Deirdre! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Very efficient

Prompt, efficient and very obliging.
John, Enniscorthy, Co. Wexford.

July 13, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for your great review John! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Delivery pre notified, delivered on time, set up on site and packaging removed. Delighted with the delivery, quality and set up. Recommended. Thank you!

July 13, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for sharing your experience with us. We’re delighted to hear that you found our team, products and service satisfactory. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Good quality item

Good quality item. Very happy. The delivery drivers were very friendly and helpful. Very efficient at putting my furniture together too.

July 6, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is brilliant to hear! Thank you for your review! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Always happy with purchase

Always happy with purchase. Delivery is always amazing

May 30, 2026
Murphy Home logo

Reply from Murphy Home

Thanks for the great review! We are glad to hear that you are so happy with your purchase. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Nice rug

Nice rug
Appreciate service and support
Thanks

Mukesh Gandhi

May 30, 2026
Murphy Home logo

Reply from Murphy Home

Thank you for 5 stars! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Extremely professional allied with…

Extremely professional allied with friendly. I couldn’t recommend them highly enough !

July 10, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is brilliant to hear, thank you for taking the time and leaving a review. Kind Regards, Murphy Home.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look