Just received a delivery from murphys direct . Everything arrived as ordered . From the good natured delivery driver to the quality of the product and staff I made contact with over the phone the expe... See more
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Based on these reviews
I’m very impressed with Murphy's Direct IRE. The coal burns well, lasts a long time, and the price is exceptionally good. Delivery was quick and trouble-free. They’ve definitely earned a new regular c... See more
Company replied
Coal delivered today from Murphy’s direct..Wasn’t there but my wife was and the delivery driver offered a excellent service ..He even filled the 2 bunkers with coal and the remaining coal stacked up n... See more
Company replied
Rang with a query on order, very helpful response. Said they would contact driver to link in with me, driver rang with details, delivered coal and had a very pleasant manner. Great service…well done M... See more
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Company details
Written by the company
Cash and Carry Coal & Logs open to the public! Delivered right to your door! We deliver to all 32 counties in Ireland!
Contact info
Very speedy service
Very speedy service. The coal burns well gives excellent heat. We burn it on a stove. Great value. Had terrible time with the delivery driver last year and to be honest the company did nothing by way of customer service, but this year the guy was super friendly and helpful, no issues at all. Because of the huge value for money I would recommend this company.
September 26, 2025
Unprompted review
Reply from Murphys Direct
Hi Raye, Thank you very much for taking the time to leave such a detailed review. We’re delighted to hear that you’re happy with the quality of the coal, the heat it gives, and the value for money.
We’re also really pleased to hear that your delivery experience this year was positive. We’re always working to improve our service and, while deliveries are carried out by a third-party courier, we do take customer feedback seriously and use it to help drive those improvements. We do apologize on behalf of that particular courier.
Thank you again for your recommendation and continued support, it’s genuinely appreciated.
Fast delivery and no hassle Repeat…
Fast delivery and no hassle Repeat customer
September 10, 2025
Unprompted review
Reply from Murphys Direct
good to hear! Thanks Ben. Remember you receive 10 euros off on your next order :)
YEAH good service only issue i have was…
YEAH good service only issue i have was i expected bigger coal nuggets as was premium coal i ordered !!
Kind Regards
Wm,
0871390400
September 20, 2025
Unprompted review
Reply from Murphys Direct
Hi, Thanks for the review. Sorry to hear this. Please contact us directly when you place your next order, remember we do provide sample bags and also you receive 10 euros off.
Good coal,prompt delivery!
September 23, 2025
Unprompted review
Reply from Murphys Direct
Brilliant! As a repeat customer, you’ll always receive €10 off your next order.
Coal delivered today from Murphy’s…
Coal delivered today from Murphy’s direct..Wasn’t there but my wife was and the delivery driver offered a excellent service ..He even filled the 2 bunkers with coal and the remaining coal stacked up neatly ..Didn’t get his name but thanks 👍
September 23, 2025
Unprompted review
Reply from Murphys Direct
Brilliant to hear Michael. Thank you for the review! Hope to hear from you again, next time you get 10 euros off for repeated purchase :)
Good smokeless coal and fast delivery …
Good smokeless coal and fast delivery and the prices are right
September 17, 2025
Unprompted review
Reply from Murphys Direct
Thanks Shane. Great to hear! As a repeat customer, you’ll always receive €10 off your next order :)
Excellent prices and quick delivery
August 21, 2025
Unprompted review
Reply from Murphys Direct
Great to hear! Thanks Michelle we hope to do business with you again :)
Got value for money and delivered on…
Got value for money and delivered on time
August 12, 2025
Unprompted review
Reply from Murphys Direct
Brilliant Gearoid! Thanks for the review! Hope to see you soon
Excellent service,would recommend.
August 14, 2025
Unprompted review
Reply from Murphys Direct
Thanks for your order Eamonn. We hope to see you soon!
Nice lads delivering
Nice lads delivering, I was on the way to hospital for tests when they arrived. Left them to it and all worked. Still have to put a match to the fuel!
September 10, 2025
Unprompted review
Reply from Murphys Direct
Good to hear Conor, I hope all went well. Thanks for your business. Kind regards, Colleen
Great service competitive prices all…
Great service competitive prices all round very good experience
July 2, 2025
Unprompted review
Reply from Murphys Direct
Lovely to hear Darren! Thanks for the excellent review!
Zero to Hero
Major disappointment. Ordered coal €490 on 28/11/24 told 3/4 days delivery. No sign and no contact. Rang them to be told they had no driver and hope to have delivered on 10th. No Sign rang again told 12th, no delivery.
Rang today to be told new driver left and it would be next Tuesday.
I canceled order, they didn't even have the manners to ring and say there was an issue or even try to compensate for inconvenience.
Very disappointed.
Won't be back and will not recommend.
UPDATE:
Today I received a phone call from one of the owners "Mitch" following up on my cancelation of delivery. A very pleasant man, he explained the driver issues he having in my region and unreservedly apologized for lack of communication and delay in delivery. He assured me he think the problem is solved and if I willing to accept delivery on Monday they will make sure it arrives.
I'm willing to give the a chance as I believe the main issue is with drivers.
Until next week. Stars are rising as I think him making the call deserves credit.
So part 3. Delivery came Monday and according to the driver I was lucky as he was not going back. Mainly due to stupid people thinking electric pallet trucks can run on soft or loose stone.
I was given a discount when I rang to pay. So I have to hand it to Murphys dealt with issues. Will buy again.
November 28, 2024
Unprompted review
Still waiting
I write this review before I received my coal. I write it because I ordered it on 25th November, and still didn't receive it. Last time I bought coal online, from different shop, it arrived two days after I put my order in. I emailed murphys, asking if its on the way. They said, they get back to me. Two days passed, no reply.
December 6, 2024
Unprompted review
Reply from Murphys Direct
Very sorry to hear this. I know this has since been sorted. We did have major issues with couriers at this time, as did every other coal retailer in Ireland. We are proud to say that we resolved this. Please know your feedback is important to us as we work to improve our services as a small business. Delivery is back to normal this year and we hope you order again. All the best.
I can honestly say the best service and…
I can honestly say the best service and quality.3 day delivery highly recommended
September 12, 2024
Unprompted review
Reply from Murphys Direct
Thank you for your excellent review Caroline! We look forward to your next order. Remember returning customers get 10 euro off! :)
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