Murray & Currie Reviews 204

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Having recently had to take over the running of our rental property all the Staff have gone out of their way to give me help and advice whenever I have needed it. A special thank you to Jordian f... See more

Rated 3 out of 5 stars

Communication has been very clear and quick. There have been a few quirks to the flat which makes me question the standard Murray & Currie holds for their properties (oven without any legible settings... See more

Rated 5 out of 5 stars

Really smooth and easy move. Excellent with keeping in touch through the application and moving process, also sorted out council tax, energy bills and rent with no issues. Always attentive and the fla... See more

Rated 5 out of 5 stars

We moved from overseas and in September we approached Murray and Currie for a rental apartment. We found them exceptionally professional and helpful. Steven Livingston needs special mention as it... See more

Company details

  1. Real Estate Agents
  2. Apartment Rental Agency
  3. Property Investment
  4. Property Maintenance
  5. Real Estate Rental Agency

About Murray & Currie

Written by the company

We offer a comprehensive range of property services. Our team of property brokers are exceptionally strong in residential sales and lettings across Scotland, with a particularly strong presence in Edinburgh and Aberdeen. We are renowned for being approachable, giving helpful advice with in-depth and up to date knowledge of the market. Murray & Currie commit to the highest levels of service, which has been key to our success over the years and a clear indication of our future commitment to our clients. For our tenants we make renting a property “hassle free”. Our property brokers will guide you through the whole process, ensuring we find the perfect property for you. CONTACT US INSTANT VALUATION

Contact info

4.1

Great

TrustScore 4 out of 5

204 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service and communication

Communication has been extremely good, always a speedy reply. Very pleasant and helpful to deal with. I’ve been acting as power of attorney for a relative and the letting agent has been super helpful and made the whole process much easier than I’d expected. Great company to work with

February 7, 2023
Rated 5 out of 5 stars

I couldn't recommend Murray and Currie enough…

I couldn't recommend Murray and Currie enough. We travelled 5 hours to Edinburgh and unfortunately the tenant wouldn't allow viewings of the apartment, and so the viewing was cancelled. Murray and Currie went out of their way to allow us to view a different but very similar apartment, so that we didn't have a wasted journey. After this, they were so helpful with the application and no question was too small for them. They were friendly and professional throughout. We really appreciated how hard they work to make our first time renting as smooth as possible.

November 28, 2022
Rated 5 out of 5 stars

5 Stars

Having been a customer of Murray & Currie for many years, i cant speak highly enough of them. They are all very friendly and helpful. If ever there is a problem, they go out of their way to fix whatever issue there is.
We are very happy clients.

January 10, 2023
Rated 5 out of 5 stars

It was a wonderful and seamless…

It was a wonderful and seamless experience. The entire team was very helpful and made us understand the process and went through everything. highly recommend murray and currie to anyone who wishes to buy or rent a property

November 9, 2022
Rated 5 out of 5 stars

Can’t recommend Murray & Currie enough

Can’t recommend Murray & Currie enough. Brilliant letting agency. Just moved into my fist rental with them, and I can stay it’s miles better than any other agency I have rented with. Alex helped with all the move, and he was brilliant. He is so responsive and it’s clear he wants the best for the clients rather than it just being a job. Move in booklet was provided also which gave us all the information we needed to know about maintenance etc. Great company! Lovely staff.

November 11, 2022
Rated 1 out of 5 stars

Dishonest and misleading sales people

Dishonest and misleading sales people. The flat we moved in to was not clean, the inventory was written the morning of our move in.
Tenancy management team seem to care very little about what their customers needs are.

September 1, 2022
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Reply from Murray & Currie

Good morning James, i am disappointed to hear you have not had a good start to your tenancy and i shall email you privately to try and address any issues you are having. However we certainly are not a dishonest company and always try our best to give a good experience to all of our customers so hopefully i can rectify any issues and we can move forward together positively. Thanks Becca

Rated 4 out of 5 stars

Predominantly good agency

The employees in the agency are generally lovely and helpful. There was an instance where I had to complain as the service I received in their office was rude and off putting, but that was quickly addressed and solved. Their services regarding our property maintenance have been very satisfying and so I would recommend this agency to others - we love our current home.

November 11, 2022
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Reply from Murray & Currie

Good morning, many thanks for your kind review. It means a huge deal to us that you have feel you have received a good level of service, and more importantly that you are happy in your new home! All the best M&C

Rated 1 out of 5 stars

Lack of communication

January 11, 2022
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Reply from Murray & Currie

Hi Stewart, I am disapointed to see the review you have left us. I have emailed you privately to hopefully rectify any issues you feel you are experiencing.

Rated 1 out of 5 stars

Awful Organisation for Tenants

An organisation that has no interest in tenants. Slow response times, defects not after inspections not addressed, no class, all about what matters to then not the tenant. Tenanats choose another letting agent. Landlords beware! prospective clients will soon realise Murray and Currie are a company to avoid .

November 10, 2022
Unprompted review
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Reply from Murray & Currie

Hi David, i am really surprised to read your review. We do not want any customer to go away feeling that we do not care. I have emailed you privately to try and rectify any issues you are experiencing. But rest assured customer service is a priority across the whole team.

Rated 5 out of 5 stars

Fast

Fast, friendly and efficient service and all my queries have been resolved within an acceptable time .

September 2, 2022
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Reply from Murray & Currie

Hi Martin, Thanks for much for taking the time to leave us a review. It means a huge deal and we are really pleased you are happy in your new home and with our services. Thanks M&C

Rated 5 out of 5 stars

The Murray&Currie team made renting a…

The Murray&Currie team made renting a flat in Edinburgh's Quartermile an efficient and painless process. Everyone I have interacted with from the flat viewing, to the rental application, to settling into the new place, has been professional and keen to help!

August 11, 2022

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