On day one, I gained some insight into why our relationship was failing. It did not yet give me hope, however. I also am not sure my personal situation will be addressed through these general lessons.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Helpful logic that made me see some errors in my actions. On the negative points, the information seemed more geared towards a couple that had broken up. Whereas, I am living with the person who has... See more
Company replied
It's great advice, but I'm past the stages we are going over in the two lessons I have done so far. We've been together over 3 years. We have areas where communication are hard. I feel like when I try... See more
Company replied
Finished the first lesson, it a tough pill to swallow. I understand though. I've been dealing with the breakup/separation poorly. She seems to be doing okay for herself without me. I need to do bette... See more
Company replied
Company details
About MusesAcademy
Written by the company
Unlock Your Personal Growth
Step into a world of self-discovery and transformation with MusesAcademy. Our guided plans are designed to support different life goals — from building confidence and improving relationships to parenting, motivation, and personal development. It’s your time to grow, reflect, and move toward the version of yourself you want to become. ✨
The MusesAcademy Plan
What makes MusesAcademy unique? It’s our personalized approach to learning and self-development. We believe that growth should feel inspiring, flexible, and relevant to your life. That’s why our plans are created to help users explore their goals and take meaningful steps forward. 🌱
How It Works
- Define Your Vision 🌟 Choose from different personal goals designed to support your growth and development.
- Take the Quiz 💡 Answer a few simple and insightful questions to help shape your experience.
- Get Your Guided Plan 🚀 Receive a plan designed around your goals, stay focused on your progress, and continue your personal development journey at your own pace.
The Transformation Awaits
By the end of your journey, you won’t just complete a plan — you’ll gain new insights, stronger motivation, and a clearer understanding of your personal goals.
Start Your Journey Now
Got questions? We're here for you! Reach out to our friendly customer care team anytime at support@musesacademy.io 💌
Contact info
United States
- support@musesacademy.io
- musesacademy.io
4.4
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to follow.
July 1, 2026
Reply from MusesAcademy
Dear Brad,
Thank you for your positive feedback!
We're glad to hear that you find the content easy to follow.
Best regards,
Support Team
Interesting...so far...
July 1, 2026
Reply from MusesAcademy
Hello,
Thank you for your feedback!
We're glad to hear that you're finding it interesting so far. We hope the journey continues to bring you value.
Best regards,
Support Team
Reply from MusesAcademy
Dear Joao,
Thank you for your thoughtful feedback.
We're glad to hear that you appreciate the ethics and clarity in MusesAcademy.
Best regards,
Support Team
Jako zanimljivo i poučno iz tih videa…
Jako zanimljivo i poučno iz tih videa moći će naučiti dobre stvari
July 1, 2026
Reply from MusesAcademy
Poštovani Damir,
Hvala vam na lijepoj povratnoj informaciji!
Drago nam je da vam video sadržaj djeluje zanimljivo i poučno. Nadamo se da ćete iz njega naučiti mnogo korisnih stvari.
S poštovanjem,
Tim za podršku MusesAcademy
Great and I love it
June 30, 2026
Reply from MusesAcademy
Dear Ali,
Thank you for your wonderful feedback!
We're thrilled to hear that you love MusesAcademy and are having a great experience.
Best regards,
Support Team
Great tips building my confidence level…
Great tips building my confidence level higher
June 30, 2026
Reply from MusesAcademy
Dear Priya,
Thank you for your kind feedback!
We're thrilled to hear that the tips are helping build your confidence.
Best regards,
Support Team
I’m loving how it is changing my…
I’m loving how it is changing my perception about how I’ve been feeling
June 30, 2026
Reply from MusesAcademy
Dear Melanie,
Thank you for sharing this beautiful reflection with us.
We're so glad to hear that MusesAcademy is helping shift your perception around your feelings. That kind of inner change is powerful.
Best regards,
Support Team
its helping me to understand all of…
its helping me to understand all of these mind games that we play in our head's
June 30, 2026
Reply from MusesAcademy
Dear Richard, thanks for writing a review.
Sometimes, the service Muses Academy may be complicated and we want to know our weak spots, so please, let us know what we can do to improve our service and receive 5 stars from you! We are waiting for your feedback, please send it to us via the Support option in your account!
Best regards,
Support Team
Easy to follow.
June 29, 2026
Reply from MusesAcademy
Hello!
We sincerely thank you for your positive feedback and trust in our service. We value every client and strive to provide the best level of service. Your words of support inspire us to develop and improve our processes even more.
Best regards,
Support Team
This company is a pure scam
This company is a pure scam. They charged my credit card 3 times on the exact same day (March 31st) and kept charging me monthly without my consent. Their password reset system is broken, meaning you get locked out of your account and cannot cancel the subscription. Support refuses to refund even after proof of triple-billing. Stay away!
Regarding this answer below:
Your response is completely false and a blatant attempt to justify unauthorized charges. I NEVER consented to, nor did I purchase, any additional materials on March 31. Furthermore, I never agreed to any recurring subscription or renewal terms. Slapping unexpected fees onto a transaction without explicit, transparent consent constitutes a predatory billing practice (dark patterns).Your claim about sending email communications is entirely untrue. I have never received a single confirmation email, invoice, or newsletter from your company. When I noticed these unauthorized deductions on my bank statement and attempted to log into your platform to investigate, your system failed to send any password recovery emails. I was completely locked out, which proves a total failure in your service delivery and support.Do not label a partial refund as a 'gesture of goodwill' when you have wrongfully taken my money. I demand a FULL and immediate refund of every single cent charged to my account without my authorization.
June 30, 2026
Unprompted review
Reply from MusesAcademy
Dear Fernanda,
Thank you for updating your review.
We would like to clarify that our previous response was not an attempt to justify unauthorized charges. It was a factual explanation based on the checkout flow, the account records, and the information available in our system.
You state that you never agreed to a recurring subscription or renewal terms. However, the subscription terms are shown during the purchase process before payment is completed. The checkout page clearly explains that the introductory price is charged first and that the subscription renews automatically afterward unless canceled. By clicking the purchase button and completing the payment, these terms are accepted.
It is not possible to receive access to the service and activate a subscription without completing the purchase flow. The subscription is created only after the payment process is completed and the terms are accepted during registration.
For this reason, saying that you did not agree to the terms is not the same as saying that the terms were not provided. If the terms were displayed and the purchase was completed, the subscription was created based on that completed action. Not reading or not remembering the terms does not mean that the subscription was created without consent.
Regarding the three charges on March 31, our records show that these were not random charges added without consent. They were connected to the main subscription and additional digital/coaching materials selected during the purchase flow. These additional materials are presented separately, with their own prices, and users have the option to skip them before confirming.
We understand that you now state you did not intend to purchase those materials. However, according to our records, the purchases were completed through the account flow, and the materials were added to your account and made available in the Library.
You also mention that you did not receive confirmation emails, invoices, or other communication from us. Our records show that account and subscription emails were sent to the email address used during registration. If you did not see them in your inbox, this may have been caused by your email provider, spam filters, mailbox settings, or delivery restrictions. The same can also apply to password recovery emails.
Not seeing an email in your inbox does not automatically mean that the email was not sent.
We also want to clarify that your subscription has already been canceled, so no future charges should occur. In addition, we processed a full refund for your latest charge to help resolve the situation.
We understand that you remain dissatisfied, but the facts available to us do not support the claim that the charges were hidden, unauthorized, or added without any action from the account holder. The subscription terms were shown, the renewal conditions were displayed, and the additional materials were presented separately during the purchase process.
We have reviewed your case, canceled the subscription, processed the refund we were able to issue, and taken steps to prevent future billing.
Best regards,
The MusesAcademy Team
Great ideas
June 29, 2026
Reply from MusesAcademy
Hello!
Your feedback is highly appreciated as it fuels our efforts to consistently improve our services. We genuinely thank you for investing your time in sharing your insights with us.
Best regards,
Support Team
Reply from MusesAcademy
Dear Rob,
We sincerely thank you for your positive feedback and trust in our service. We value every client and strive to provide the best level of service. Your words of support inspire us to develop and improve our processes even more.
Best regards,
Support Team
Reading and listening are good.
June 29, 2026
Reply from MusesAcademy
Hello,
Thank you for your kind feedback!
We're glad to hear that you're enjoying both the reading and listening materials in MusesAcademy.
Best regards,
Support Team
Reply from MusesAcademy
Hello,
Thank you for your wonderful feedback!
We're thrilled to hear that you find MusesAcademy amazing.
Best regards,
Support Team
Reply from MusesAcademy
Hello,
Thank you for your honest feedback.
We understand that even the best advice can be difficult to apply in real life. That's a common challenge, and we appreciate you acknowledging it. We hope that with time and practice, the guidance becomes easier to integrate.
Best regards,
Support Team
The ease of watching lessons going…
The ease of watching lessons going through at own pace. Sometimes I dont have time for my phone or im at camp with no service for days. I can come back and start where I left off.
June 24, 2026
Reply from MusesAcademy
Dear Jennifer,
Thank you for your thoughtful feedback!
We're so glad to hear that you appreciate the flexibility of learning at your own pace — especially when life gets busy or you're away from service. Being able to pick up right where you left off is something we truly value.
Best regards,
Support Team
Reply from MusesAcademy
Dear Nicole,
Thank you for your honest feedback.
We appreciate you sharing your thoughts, even if the content felt familiar to you. We hope the structure and reminders still offered some value, and we'll take your comment into consideration as we continue to improve.
Best regards,
Support Team
Easy to remember ❤️
June 28, 2026
Reply from MusesAcademy
Dear Pisce,
Thank you for your kind feedback!
We're so glad to hear that you find the content easy to remember. ❤️
Best regards,
Support Team
Reply from MusesAcademy
Dear Jessie,
Thank you for your wonderful feedback!
We're thrilled to hear that you find MusesAcademy amazing.
Best regards,
Support Team
I liked the advice but they over charge
I liked the advice but they charged me twice. It was over $75. They took it away before I finished reading because I wouldn't pay more.
May 15, 2026
Unprompted review
Reply from MusesAcademy
Dear Lisa,
Thank you for sharing your experience. We are sorry that the service did not meet your expectations.
We would genuinely appreciate the opportunity to review the matter with you.
You can contact us in either of the following ways:
1. Clicking on the Support button in the initial email we sent you containing your username and password.
2. Sending an email to musesacademy@supporthelpservice.zendesk.com or support@musesacademy.io (This email address is also available on the TrustPilot contact page).
3. Reaching out to us via our Instagram/Facebook pages.
We would be very grateful for your cooperation and understanding, and we are here to help review your concerns properly.
Best regards,
Support Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.