MusicHub Reviews 

116
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I started releasing music with Ditto, and after a year or 2 I changed over to MusicHub. Since then I've been loving the tools that are provided for the artists, and relationships they have created... See more

Rated 5 out of 5 stars

Here are people who really care!!! The Chatbot is not AI with nonsense standard answers which aren't helpful at all. The people here are humans who are able to assist you with your problems and try t... See more

Rated 5 out of 5 stars

For me, MusicHub is a really cool thing. I've been with them for two years and so far every request and every problem has been answered and solved incredibly quickly. The staff are highly competent an... See more

Rated 5 out of 5 stars

We are using MusicHub since two years now and re-released one EP and one Album with MusicHub. The whole release process is very simple even for non-techs, offers explanation hints, takes only a few s... See more

Company details

  1. Software Company

Written by the company

MusicHub is the digital hub for artists who want to release and promote their music independently and pursue an individual career. MusicHub's mission is to empower musical talent and enable musicians to retain full control of their rights and creative freedom - no matter what stage they are at in their music career. Intuitive and connected DIY tools and solutions create more time to fully develop their creative talent and make life as a musician much easier. Artists get access to fast and easy music und lyrics distribution, rights management services, smart promotion offers and a variety of intuitive tools, solutions and e-learning materials to get their music heard - without limits and independently on one platform.  The MusicHub platform also offers numerous opportunities to connect with a wider audience, music creators and the MusicBiz community. The Berlin-based startup was founded in 2020 as a subsidiary of GEMA. Focusing on what’s best for artists, we keep a close relationship to our members. All of MusicHub’s services have been developed by a team of musicians and music experts. To find out more about MusicHub, visit music-hub.com and subscribe to our newsletter.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

116 reviews

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4.6

All reviews

(116)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Look no further.

MusicHub is essentially everything you need to publish your music yourself in the 21st century. Especially the kind and professional support and the reliability are the two main factors that made me abandon any other distributor and fully focus on working with the team at MusicHub.

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

Best distributor I've ever expierienced!

I now have 44 releases with MusicHub, and every single one of them has gone smoothly. Even when I submitted a release on very short notice or made a mistake, the support team responded promptly, professionally, and courteously. Not a single release has ever been delayed or unreliable. The team at MusicHub truly takes excellent care of their customers—better than any other distributor I’ve worked with. And believe me, I’ve tried most of the major ones you can think of!

That’s why MusicHub gets full 5 stars from me!

Suggestion for MusicHub: It would be great if metadata could be entered in more detail. For example, it would be helpful if I could include my mixing and mastering engineer, so they wouldn’t have to manually add it later on platforms like muso.ai. Thanks again for the amazing service!

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

I had a small issua with one of my…

I had a small issue with one of my releases. Thankfully, the communication and service was really fast, easy and helpful. A rare thing in our modern world. The assistant i had emails with was kind and caring. No issue anymore. Thanks!

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you MusicHub

I am Gary OM Brown and my experience with the MusicHub Team is very positive! This team is committed to helping new Artists get their music heard internationally on all platforms and on social media! I am grateful to work with this team! It’s personal! They always have a solution to my “New Release” problems! Again I am grateful to work with this committed team! I feel like a part of this team! Team work! MusicHub Team I personally thank you for helping me each and every time I needed assistance! I could write soo much more! 2 1/2 years of support! Wow! So now I have to say it “Gary OM Brown Google itl” 😆

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

I truly feel valued as a user

I want to deeply thank the support team for the attention and patience they showed me. I was quite stressed trying to find help to resolve an issue, and they not only showed empathy for my situation but also provided support without hesitation. I truly feel valued as a user, and that makes all the difference.
Additionally, I feel reassured knowing they’re associated with GEMA, which brings trust in handling rights. I also appreciate that their platform is intuitive, making the distribution process much easier. Thanks again for everything!

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Prädikat: Empfehlenswert / Rating: Recommended

Der Support, ausschliesslich über einen Chat erreichbar, ist sensationell. Man erhält fast umgehend Antwort und Probleme werden behoben. Vorbildlich. Der Release-Vorgang, ist gut angelegt, manchmal auch geringfügig kryptisch, im Vergleich zu anderen Plattformen sehr angenehm. Es macht Sinn, die Abläufe zu verinnerlichen und daraus eine Routine zu entwickeln. Alle sinnvollen Plattformen werden bedient. Die Komponistensuche über das GEMA-Register ist nicht immer erfolgreich. Wichtig: Alle relevanten Rechte werden ohne Schlupflöcher bedient. Das ist nicht bei allen Aggregatoren der Fall.

The support, which is only available via chat, is sensational. You get an answer almost immediately and problems are solved. Exemplary. The release process is well laid out, sometimes a bit cryptic, but very pleasant compared to other platforms. It makes sense to internalize the processes and develop a routine. The service is free for GEMA members. All useful platforms are supported. The composer search via the GEMA register is not always successful. Important: All relevant rights are served. This is not the case with all aggregators. Conclusion: Excellent.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

User friendly, Intuitive and zero costs for GEMA member

Hey all,

Im very glad to have found this Distributor Service! Especially as a GEMA member this should be your go to service for distributing your new music... if you are paying already the GEMA membership this service from MusicHub is free and you don't have to pay extra money.

The big plus also ist the support. Very friendly, personal and very responsive. You don't wait more than a few minutes for response even if the task or the issue might be complex. They will give you all help you need.
This will be crucial when you are having to deal with external services like Spotify, Instagram, TikTok etc.

Also the user experience is top notch and comes very intuitive.

I am proudly giving my 5 stars for MusicHub and this will be my distributer service of favor for quite a long time in the future.

Greetz!

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service in person

I really appreciate the individual and personal support you get with MusicHub. Each time I had a question or problem to solve, someone from the team answered and helped out in a few hours.

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Best Team ever!

I've been using MusicHub since the beginning of 2024 and I'm always impressed by how quickly and effectively my questions are answered by the support team. Even when I entered the wrong date for my next release, they managed to withdraw the submitted release within a day so I could correct everything. Best team ever!

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Ideal platform and partner to release music on almost every streaming platform.

I was looking for a service partner and platform to release music on different streaming platforms from our covers band and our original band. Since we're producing our music completely on our own, I didn't want to go the long way with a label or producer. After some online research music-hub.com picked my interest.
They are offering a all in one solution to manage your releases on all well known streaming platforms. The whole process is implemented in an intuitive manner. Upload your tracks and artworks, fill the meta infos and add lyrics of you want etc.

You are almost taken by the hand on the way to your album or song release with helpful tips along the way. And if you get stuck you can always ask for help directly via email. The response time was never more than a day. That's what I call quality service.

There's also a huge learning and knowledge hub accessible for members that goes a long way in getting your songs out there as quick and professional as possible.

Royalties are automatically deposited into your "account".

So far, we have release two cover albums and our first single from our original band. Means, you can manage more than one band project with one membership.

I'm really looking forward to release all our future songs and albums with music-hub.com

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

Really a bliss

For me as an independent artist, MusicHub is really a bliss. No distribution issues, no struggling with distributors or platforms - everything is manageable out from one place. And most important: if there is a problem and I need help, I can write a message and get some almost instantly. Thank you MusicHub!

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely recommendable!

For me, MusicHub is a really cool thing. I've been with them for two years and so far every request and every problem has been answered and solved incredibly quickly. The staff are highly competent and super polite :-) What I miss is the option of downloading a list (PDF) with the current releases and the data set associated with each title, but maybe that will come. From a technical point of view, I think all the processes are excellent and the management of albums and singles is simple and clear.

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Next Level Customer Service

If just all companies were like this. I really need to calm down a bit, people might think my review has been paid by the compny (what is not the fact), because I am so, so stunned about the customer service. TBH I did not check prices and features of the general offer against other companies, because for me as a member of German GEMA I can use the basic version of Music Hub´s service for free anyways and at the beginning I wanted to have just tiny things done, so I said "So what, It´s free for me anyways, just go fir it". But Now I was blown away. Whenever I have an issue that needs to be solved, or just a question, I get answer real quick, by a real person, I get results real quick, I just am asking myself how can they even manage this... Nevertheless, I have no reason to check with another company. They might be just as good, I don´t know. But it is impossible to find a BETTER company. No way. Big thumbs up

March 17, 2024
Unprompted review
Rated 5 out of 5 stars

I‘ve been using MusicHub for over three years now

I‘ve been using MusicHub for over three years now and am totally happy with the service they provide and I see no reason to change and every reason to keep using them.

As a complete „newbie“ back then to the music business and the whole area of uploading and releasing music, the team at MusicHub made everything understandable and easy. They are hugely supportive and very responsive when queries arise.

While their offering has expanded since I’ve started working with them, they also reach out regularly to users to see what can be improved. I also feel I, as a musician and as a user, am taken seriously and am not just a number, which makes everything easier.

January 31, 2024
Unprompted review
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