MUSIC1ST Reviews 

75
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift delivery and the secure packaging of their orders, ensuring products arrive undamaged. Many highlight the ease of the ordering process and the clear communication received, including immediate email confirmations and working tracking numbers. Reviewers are also very satisfied with the quality of the products and the competitive pricing, often finding exactly what they need. However, some customers also noted that while delivery is generally fast, there were occasional slight delays or a desire for even quicker shipment times.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and efficient delivery... See more

Product

Customers consistently note positive experiences with the product, with many expressing satisfaction and... See more

Order

Customers had positive experiences with the ordering process, finding it easy and straightforward. Many... See more

Service

Reviewers mention positive feedback about service, highlighting great communication and delivery as promised.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a sonos amp from the online store. The service and the speed of delivery was excellent.Also the package was very securely packaged. Very satisfied and I totally recommend this store

Company replied

Rated 5 out of 5 stars

I ordered the 2nd time from the store in a short time. Every step of the checkout process was transparent and straightforward. I received a detailed email confirmation immediately after clicking bu... See more

Company replied

Rated 5 out of 5 stars

had the product i needed - ceiling cases for sonos era- price was decent. shipping was very efficient got it within a week. all round good stuff

Company replied

Rated 5 out of 5 stars

I order a couple of Q-Acoustics Cp80Ci ceiling speakers. The quality is so good and the delivery was fast. I recommend this company and products

Company replied


Company details

  1. Home Audio Store

Written by the company

Being 30 years in premium audio business, we hand pick and test best products available in every product & price category. You can purchase our recommended premium audio products with confidence, get free advise, free shipping, 14 days return & at least 2 year warranty. We are your trusted premium audio advisor & partner.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

75 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(75)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

Great prices and service

Great prices and service. Order was shipped fast and came in perfect condition. Price was the lowest in europe AND free shipping. Lovely.
Apparently they also give a minimum 2 year warranty for products that have less. Will definitely be buying from here again thank you.

February 19, 2025
MUSIC1ST logo

Reply from MUSIC1ST

Many thanks for a review. You are welcome.

Rated 5 out of 5 stars

Best customer experience ever

I had the best customer experience ever.

And even more - human experience in general. These people take it to another level with communication, understanding, and meeting the needs.

My speakers arrived perfectly perfect in the end, with a slight issue in the beginning. And this was the exact perfect case to discover how the company meets the complications.

They are amazing. To the point, that I'm happy to register a profile I never had on TrustPilot - to leave this review.

No kidding - the way the company treated the case and the overall experience with communication was so good that it literally feels as if the speakers sound even better now.

I wish there were more companies like this, with such an attitude towards what they do and treating people with such a respect.

Strongly recommended!

P.S. Thank you, dear Teo and the Crew. You make the world a better place and I wish you all the best ❤️

February 18, 2025
MUSIC1ST logo

Reply from MUSIC1ST

Many thanks. We believe the music-first approach brings happy customers which brings income. not vice-versa. Enjoy the music

Rated 5 out of 5 stars

I recommend Music1st to all hi-fi lovers!

I just received my order from Music1st and I am really satisfied. The shipment was very fast and the product arrived in perfect conditions and in the expected times. The communication with the customer service was always clear and punctual. A small mishap during the delivery was resolved quickly and efficiently. I highly recommend Music1st to all hi-fi lovers!

January 23, 2025
MUSIC1ST logo

Reply from MUSIC1ST

You are welcome to contact us anytime and thanks for a review

Rated 5 out of 5 stars

Exceptional care for customer and advice

Exceptional care for customer and great advice. I only knew how much I want to spend on my hifi setup, bought everything based on given advice. I am very satisfied with the resulting sound of speakers, amplifier and streamer combo. Definitely go-to for my next purchase.

December 18, 2023
Unprompted review
MUSIC1ST logo

Reply from MUSIC1ST

Thanks for the evaluation

Rated 5 out of 5 stars

Highly recommended

I bought speakers, amplifier, streamer, they gave great advice and explained everything

July 10, 2024
Unprompted review
MUSIC1ST logo

Reply from MUSIC1ST

thanks for a review, we were happy to provide better music listening enjoyment

Show reviews in all languages. (75 reviews)

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