Musical Money Reviews 

64
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Cant fault Musical Money ltd wouldnt sell my musical equipment to anyone else its so easy you dont even have leave the house its all aranged from supplying boxes for guitars to the pickup from DHL. O... See more

Rated 5 out of 5 stars

I had a Clarinet which I no longer required. Found Musical Money online. Easy form to fill in, with uploaded photo's I agreed a price with Geoff. Clarinet was collected on 02/09/25 by DHL, cash was... See more

Rated 5 out of 5 stars

Geoff made selling my guitar hassle free and offered a good price. After assessment of the instrument he could easily have said there was something wrong with it and offered less money and I wouldn’t... See more

Rated 5 out of 5 stars

I have nothing but good things to say about my recent purchase from MM. The article, a guitar, was delivered promptly and updates on delivery were received throughout the process. It came well pac... See more

Company details

  1. Used Musical Instrument Store

Written by the company

The Quick, Easy and Safe way to turn your musical equipment into money


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(64)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Company

Excellent service from start to finish. Everything was explained clearly and done timeously. My clarinet was sitting unloved in a cupboard so am hoping it goes onto a new player, who will enjoy playing as much as I used to. I was so happy to find this company and they certainly lived up to the excellent reviews I had seen.

April 24, 2023
Unprompted review
Rated 5 out of 5 stars

Wow, what a great service

Wow! what a great service, don't look anywhere else if you are want to sell you musical equipment until you have tried Musical Money, a truly fantastic quick no hassle professional service. If I have anymore musical gear to sell in the future this will be my first port of call.

January 12, 2023
Unprompted review
Rated 5 out of 5 stars

The absolute super quick and…

The absolute super quick and professional service from start to finnish and the money put into my account. No non-sense just a true and honest professional service. I 100% recommend highly the use of their service. i will certainly be doing business again with Musical Money very soon.

January 4, 2023
Unprompted review
Rated 5 out of 5 stars

Really good service

Really good service. Clear instructions on how to pack and send instrument etc and payment put into bank account very promptly. . . I will definitely be using Musical Money again in the future

September 14, 2022
Unprompted review
Rated 5 out of 5 stars

Over the past 2 weeks I have been…

Over the past 2 weeks I have been speaking to Geoff of Musical Money Ltd whilst selling to them a musical instrument.
I found him to be aery knowledgeable, pleasant & easy to deal with. I would recommend this company to anyone wishing to sell a musical instrument.
Mike Doyle. Billericay. Essex.

September 14, 2022
Unprompted review
Rated 5 out of 5 stars

Fender Telecaster FSR Silverburst

I have been after a silverburst telecaster for some time and came across one on MM's website. It was described as unmarked and in excellent condition. I phoned and spoke to Geoff who was extremely helpful and he actually played the guitar whilst I was on the phone in order to clarify a minor detail. I agreed to buy it (Friday) and Geoff confirmed shipping (a very reasonable £15) on the following Monday. TNT Couriers were great at keeping me informed of its journey and it was delivered at 10.30 a.m. on Tuesday. The guitar is exactly as described and was very well packaged. 10/10 to Musical Money!

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

I have nothing but good things to say…

I have nothing but good things to say about my recent purchase from MM. The article, a guitar, was delivered promptly and updates on delivery were received throughout the process. It came well packaged, and as other customers have commented on, string tension was reduced for transport purposes.
After re-tuning to working tension I could tell the strings were already used to being kept at that tension, so they stayed in tune almost immediately.
After a quick first tinkle last night, I think this latest purchase has the potential to become the new favourite in my collection. Playing it just feels 'right'.
You know what I mean....
Thanks Musical Money

July 13, 2022
Unprompted review
Rated 1 out of 5 stars

Unfortunately not a good review

Unfortunately not a good review
Declined my interest in selling two synthesizers in fairly good and clean condition.
No quote was made interest to me
even though i wanted low price for them to sell.

Guess there looking for new gear or fairy new.
So its a 0 out of 10..
Be careful folks guess there could rip you off or mess you around..
Guess this review will get blanked out when you try to read it.
Good luck in selling on this site for future customers.
Thats that !

July 13, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, guitar arrived following day and as described. String tension reduced for travel, well packaged and even came with the old string box to show string gauge and date changed. Really impressed with the service.

Thank you.

June 17, 2022
Unprompted review
Rated 5 out of 5 stars

Very quick and helpful

Geoff was very helpful with everything, the whole process only took about a week and the money was in my account the day after I sent my instrument away. Super easy process for the seller, can't recommend this enough.

October 22, 2021
Unprompted review
Rated 5 out of 5 stars

First class buying experience

First class buying experience. Condition of instrument was exactly as described in the listing. Delivery was fast and hassle free. Cannot fault any aspect. Will be back if I’m ever looking to buy again!

September 2, 2021
Unprompted review
Rated 1 out of 5 stars

Offered peanuts

Offered peanuts, don’t bother
Then had the cheek to email saying they would decline the instrument after I’d “declined” their offer

May 16, 2021
Unprompted review
Rated 5 out of 5 stars

A perfect transaction with caring

A perfect transaction with caring, polite staff.
I bought a bass guitar that was 20 years old (ish) but was perfect. The price was the best I'd seen anywhere for an instrument of this type and the purchase process was easy. The bass was listed as having it's original strings so they were obviously due for replacement and I knew this, but they still included a new set of strings. I ordered the bass at 10am one day to receive it by 10am the day after, so the shipping was very good.
I'm professional, and buy lots of instruments for reviews (1 a month) and this was the better experience than any of the big names . . excellent.
I did this review because I had never heard of the company so I was a little worried because of all the scams out there, but I can assure anyone thinking the same thing that they are genuine and great service.

March 31, 2021
Unprompted review
Show reviews in all languages. (64 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look