MusicFab Reviews 128

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 1 out of 5 stars

Bunch of crooks customer service is non existent. Cancelled my sub as they said it was mistakenly refunded due to an error. But expect me to buy again at the raised price since I purchased almost 50 m... See more

Rated 5 out of 5 stars

This company somehow always finds a way to make the download process simple and streamlined. It pulls the content down quickly, which is nice on a road trip when internet connectivity gets spotty... See more

Rated 5 out of 5 stars

I wanted to download my Spotify playlist for offline listening as mp3 files, so that I could listen to it on my iPod Classic. I looked for apps that would allow me to do so for free but alas without s... See more

Rated 5 out of 5 stars

I've been with Dvd Fab right from the beginning. They offer great quality products. Nearly have practically everything they offer. They have never let me down. May you continue for many years to come... See more

Company details

  1. Software Company

Written by the company

MusicFab provides the best solution of downloading music from Spotify, Amazon Music, Apple Music, and other popular audio platforms with a lightning-fast speed and high audio quality.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

128 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Audible stopped working

Audible stopped working. Allowed me to download 2 books then stopped working. Customer service is like a bot. They keep asking me to post logs. I do, but then the answer is scrub PC of musicfab. After doing so, it still doesn't work. Installed on new PC and was able to download a book then new error message. Customer service again like a bot, wants the log files. Been going back and forth for over a week. Waste of money, won't be renewing my subscription!

July 25, 2024
Unprompted review
MusicFab logo

Reply from MusicFab

Thank you for reaching out to us and bringing this issue to our attention. We sincerely apologize for the inconvenience you have experienced with Audible and the repeated requests for log files from our customer service team.

Please rest assured that we are actively working on resolving the problem with downloading Audible books. Our technical team is investigating the issue to find a permanent solution as quickly as possible.

In the meantime, if you have any further questions or concerns, please do not hesitate to contact us again. We appreciate your patience and understanding, and we are committed to ensuring that this issue is resolved to your satisfaction.

Rated 5 out of 5 stars

Love the music from the 70's and they…

Love the music from the 70's and they have it all and the sound quality is always the best available. They even lowered their membership cost and who does that any more! It's the only music service that I use!

July 19, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Didnt receive any E-Mail, contacted the support and got no answer.

I don't know how to reply so I edit my original comment: I wrote them again an E-Mail like suggested. Again no answer. I want my money back.

[Update]
Again I did not receive any E-Mail about this. But I get your advertising E-Mails so it should work. Please I want my money back.

[Update]
I did everything that was asked from me but nothing happened. It is a scam. Don't get fooled, people! Please spread the message and report it. Thank you.

July 4, 2024
Unprompted review
MusicFab logo

Reply from MusicFab

Hi Grevenrot,
Terribly sorry for this issue first.
We want to help you out ASAP, but we cannot find out your email. Could you please contact marketing@musicfab.org again?

[Updated]
Sorry for the bad experience. But our marketing@musicfab.org has received your email and made a response. Could you please check your email box or the spam files to see if you have got our email? We are always here to help.

Rated 5 out of 5 stars

Easy to use and great results

This company somehow always finds a way to make the download process simple and streamlined. It pulls the content down quickly, which is nice on a road trip when internet connectivity gets spotty. You can download an entire playlist at one time, which is very convenient. There doesn't appear to be any quality loss or other type of degradation either.

Admittedly, the product itself is a little pricey. But with the level of support you receive, the quality of the music files, and the ease of use, it's easy to justify the cost. Plus, local content means you can save money on family plans!

May 14, 2024
Unprompted review
Rated 4 out of 5 stars

Been using it for about 6 months and…

Been using it for about 6 months and works great most of the time. Occasionally, I have to reinstall due to what I think are DRM issues. I would give it 5 stars, but it does have these occasional issues, and have to wait for the next update. Great program. 4.9 stars.

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use. Works well on Tidal.

April 12, 2024
Unprompted review
MusicFab logo

Reply from MusicFab

Thank you for your support.

Rated 5 out of 5 stars

Musicfab is just the Best

I've been with Dvd Fab right from the beginning. They offer great quality products. Nearly have practically everything they offer. They have never let me down. May you continue for many years to come. Musicfab is a breeze to use. My music collection has never looked so good.

February 1, 2024
Unprompted review

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