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MusicNotesRoom Reviews 6

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TrustScore 3.5 out of 5

3.6

Sheet Music Store
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Company details

  1. Sheet Music Store

Written by the company

Find most popular sheet music, piano notes, chords on our site. We sell licensed digital sheet music worldwide.

Contact info

3.6

Average

TrustScore 3.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Wow - horrible experience

Wow - I don't even want to give one star. I purchased sheet music and the "interactive" box was checked, next to the title. I purchased the music and it was not interactive after all. I wrote to customer service and they were incredibly rude in their response. I've never had that kind of interaction with customer service before. It was offensive.

April 28, 2024
Unprompted review
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Reply from MusicNotesRoom

Kim, you are increadible: you were presented with all information regarding sheet music prior to your purchase. You didn't bother to read it, now you are blaming us and saying we were rude? What a shame. And now you are trashing us after we canceled your order and refunded you? Now, this is offensice and rude! Wishing you all the best.

Rated 5 out of 5 stars

my favourite song

I was looking for notes to my favourite song, and found them here. It was easy to pay, the access was opened immediately, and when I had an issue downloading the pdf version, the support staff members halped me so fast, that I am still pleased and amazed. I will definitely come back here for more notes! Thank you!

March 30, 2024
Unprompted review
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Reply from MusicNotesRoom

Thank you, we really appreciate your review. Hope you enjoy playing digital sheet music.

Rated 4 out of 5 stars

Great service

I was glad to be able to download sheet music, but wish the default setting for an order was 1 instead of 10. Missed that detail and paid for it-literally!

February 2, 2024
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Reply from MusicNotesRoom

Alice, minimum quantity is presented on product page and is dictated by our supplier. Usually choir arrangements have min qty 10 pieces.

Rated 2 out of 5 stars

I could not download the sheet music…

I could not download the sheet music pdf file. My device hid the file. It was very frustrating. I am very annoyed about this. The support team have not replied.

January 20, 2024
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Reply from MusicNotesRoom

Dear Leon, sorry to hear this.

However, we DID reply to your email. You should check your inbox. Anyways, instructions how to save as PDF were provided on order page, order confirmation email and our website (check footer) as well.

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