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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform as an excellent promotional tool for artists, highlighting its effectiveness in marketing music and reaching new listeners. Many found the website easy to use, intuitive, and efficient for setting up campaigns and tracking offers. People appreciate the personalized approach, the quality of curators, and the significant impact on their listener base and social media followers. However, some customers were not happy with the results, mentioning that their streams did not significantly increase. A few people also felt that many curators did not genuinely engage with their music, sending generic proposals. Some reviewers expressed doubts about the organic reach and traffic of certain blogs and playlists, suggesting that some offers were for irrelevant placements with minimal followers.

What people talk about most

Marketing

Users describe positive interactions with marketing, often highlighting the platform's effectiveness in... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's ease of use and... See more

Social media

Consumers find social media to be a positive and effective tool for music promotion. Many reviewers report... See more

Service

Reviewers mention positive feedback about the service, with many calling it the best for music promotion and... See more

Website

Clients share positive opinions on the website, often describing it as simple, easy to use, and a wonderful... See more

Based on these reviews

Rated 5 out of 5 stars

I have found Musosoup to be the best way to get reviews and playlisting. Easy to set up a campaign for a complete album, then just await the offers. No guesswork or tokens, no lottery regarding accept... See more

Company replied

Rated 5 out of 5 stars

Great website for promotion! The website also makes sure the curators actually do the proper, promised promotion of your work! For £36, it is a pretty good deal. Also, it only makes you pay, if your s... See more

Company replied

Rated 5 out of 5 stars

Musosoup is always really good, because in this crazy world, there are a lot of scams out there, who just want money and they scam emerging artists. Musosoup actually delivers and not only that but th... See more

Company replied

Rated 5 out of 5 stars

I was cold emailed with a promo, gave it a try and I was hooked. Been frustrated with SH and Musosoup addresses all those frustrations PLUS, you also have reviews, features and more. Top notch tool fo... See more

Company replied


Company details

  1. Music Management and Promotion

Written by the company

Musosoup helps emerging artists promote their music to a global audience. Using Musosoup artists can submit their music and get discovered by hundreds of bloggers, reviewers, playlisters, radio, industry and more. Musosoup has helped generate over 1.4 million pieces of coverage, and has curators from over 100 countries. Musosoup is built by industry professionals whose mission is to help artists fairly, more easily and more affordably promote their music, build a fan base, and get the attention they deserve, whilst helping music curators to continue doing what they love - discovering and promoting great artists and music. Our curators help to generate a range of promotional coverage, from reviews, interviews, features, playlisting, radio, influencers, and more. We listen to every submission, vetting the quality of music, guaranteeing that every artists that makes it onto our platform gets coverage. We have DIY musicians, and multi-platinum artists use Musosoup, so we truly believe in democratising music promotion and PR so anyone with a great song they want to show the world can get discovered. We love great music and are making it our mission to make sure grass-roots, independent music thrives.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

280 reviews

5-star
4-star
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1-star

Replied to 71% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Poor quality doesn't quite say it

Not sure what is going on here but the quality of the curator offers is a joke. Playlists with 7 saves, spammy text that you'd see in a Telegram chat offering to post to bot accounts on TikTok.

This isn't just isolated to 1 or 2 accounts, it's every single one and the pattern is so predictable it looks like it's automated bots. Musosoup's payment system is pay first find out later, and I've found out that this is somewhere between a scam and incredibly disingenuous.

Not a single reputable curator to be found on the platform, not a single playlist where you would want your music to be featured, and these good reviews now look incredibly suspect.

Either people's bar for marketing and quality is in hell, or this is for sure a scam, will never use or recommend again.

Stay away.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Musosoup has been the best thing for my music promotion work so far! I got to work with a lot of brilliant curators, I highly recommend it.

March 20, 2026
Rated 1 out of 5 stars

The space-time continuum of inattentive curators

Hi guys, it's the "Brutal King" speaking.
​In a perfect space-time continuum, right after highlighting some issues on another well-known platform, I find myself reviewing my experience on Musosoup.
​In my opinion, based on the data from my current campaign, the problem here is glaring: I have the distinct impression that the vast majority of curators do not even bother reading the Pitch or the Artist Bio the artist takes the time to write. I received dozens of proposals that appeared to be predefined, "cast-a-wide-net" messages.
​The result is getting offers for "dump" playlists (some even 18 hours long) or blogs that are completely off-target for my genre and my musical approach, despite it being clearly stated in my profile. After analyzing and rejecting numerous carbon-copy offers, my feeling is that there is a total lack of genuine artistic selection. I’m giving 1 star as an encouragement because the platform's concept is good, but quality control over curators and respect for the artist's work must absolutely improve. ;-)

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

Musosoup has the gems stashed in spots across the world

What sets Musosoup apart from the pack is the hidden gems. Publications that niche down and serve a smaller audience. What they lack in website traffic is a filled to the brim with genuine passion for quality soundtracks in their selected sub-genres. They are ready for action if you pack the punch. If the music submission bangs? You'll get MORE than enough for the buck when the smoke clears.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, provides exactly what they claim. Fair price, good feedback system, good system for keeping quality associates accountable. Would definitely recommend using if you are seeking press for your project.

February 12, 2026
Unprompted review
Musosoup logo

Reply from Musosoup

Thank you for sharing this, we really appreciate it.

Rated 5 out of 5 stars

Musosoup has been with me since the beginning

Musosoup has been with me since I started my music project. You can select who you want to work with no compromise and always you’ll have the free option which is perfect for adjusted budget. It is quite personalised attention if you have issues, questions or doubts regarding uploading your material. If you want your music outside your own studio Musosoup is with no doubt the best option.

December 16, 2025
Unprompted review
Musosoup logo

Reply from Musosoup

We are so happy to have been with you from the beginning. Here's to many more!

Rated 5 out of 5 stars

Easy and effective, best ROI

I have found Musosoup to be the best way to get reviews and playlisting. Easy to set up a campaign for a complete album, then just await the offers. No guesswork or tokens, no lottery regarding acceptance, and not having to list song-by-song. I later tried a PR Company and got about 20% results compared to Musosoup at about 4 times the cost.

March 20, 2026
Musosoup logo

Reply from Musosoup

Wow David, thank you so much for sharing your results. That's so great to see.

Rated 5 out of 5 stars

I had a great experience using Musosoup…

I had a great experience using Musosoup services for my music promotion. I found the platform easy to use and more importantly effective in their marketing tools and services. I would highly recommend using Musosoup for music promotion.
Sincerely
Jacob Chacko
Indie Artist - New Milford, NJ

January 23, 2026
Unprompted review
Musosoup logo

Reply from Musosoup

This is really lovely, thank you so much for the kind words.

Rated 5 out of 5 stars

Musosoup is a great tool for promotion

Musosoup is a great tool for promotion, especially for contacting press & blogs. I wish it was available years ago because I would have saved a lot of money! If you're an indie artist/musician, Musosoup is a must for promoting your music. Highly recommend!!

January 22, 2026
Unprompted review
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Reply from Musosoup

Really appreciate this. Thank you!

Rated 5 out of 5 stars

5 stars

My experience has been great with this one. The costumer service is awesome and the campaigns are good. Reliable and I like that I can see the curators.

March 18, 2026
Unprompted review
Musosoup logo

Reply from Musosoup

Thank you so much!

Rated 1 out of 5 stars

Expensive for what it is offering, not worth it.

Honestly after paying the first amount for a campaign that lasts only 21 days I expected better offers and more coverage. As a small independent artist I blew most of my campaign budget if not all of it to not get any streams and no exciting offers that fit my vibe and my budget. I wanted to use this website for my other 11 songs coming this year, but I won't be coming back, it's not worth it. Be careful before you pay the first payment.

January 29, 2026
Unprompted review
Musosoup logo

Reply from Musosoup

Hi there,

Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your campaign didn’t feel worthwhile; especially when you’re investing your own budget as an independent artist. We completely understand how important that investment is.

Our 21-day+ campaigns (you can submit up to 90 days before your release date at no extra charge and your campaign will end 21 days after your release date) are designed to connect artists with independent curators who choose whether or not to make an offer based on their own tastes and platform needs. That said, if you truly didn’t receive any relevant offers that matched your vibe or budget, that’s absolutely something we’d want to review properly.

We’d really appreciate the opportunity to look into your specific campaign and understand exactly what happened. Could you please email us at team@musosoup.com
with your artist name and campaign details? If, after reviewing everything, we find that you didn’t receive suitable opportunities, we’d be happy to arrange a refund.

We care a lot about supporting independent artists, and we’d love the chance to make this right for you.

Thanks again for your honesty, and we hope to hear from you soon.

— Team Musosoup

Rated 5 out of 5 stars

Awesome reviews

Awesome reviews, very knowledgeable and fair critique. Highly recommended website if your music is quality.

January 6, 2026
Unprompted review
Musosoup logo

Reply from Musosoup

Thank you so much!

Rated 5 out of 5 stars

GREAT EXPERIENCE

GREAT EXPERIENCE! It’s such a breath of fresh air for independent artist and labels!
- @theartistluv

September 23, 2025
Unprompted review
Musosoup logo

Reply from Musosoup

Thank you so much for the amazing feedback! We're thrilled to hear that Musosoup feels like a breath of fresh air for independent artists and labels. That’s exactly what we’re striving for.

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