basically stealing
offered to give a refund but made me pay for the return label was $20 out-of-pocket. Then when she got the hoodie said that she would not be doing the return. Never worn btw.
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offered to give a refund but made me pay for the return label was $20 out-of-pocket. Then when she got the hoodie said that she would not be doing the return. Never worn btw.
The seller was easy to contact and very nice, I needed the shirt to arrive before a certain date and it did even though I live in France! It sizes very well and it seems to be good quality. I'm very satisfied with my purchase!
i had a few doubts on shipment and was answered in less than 48h, which was extremely reassuring.
The product arrived a few weeks later in perfect condition and true to size, i have no complaints there, it even came with some free adorable stickers.
It is true that once i bought the product, it was impossible to get a hold of the seller (which was surprising as I had been answered very quickly before).
Furthermore, I didn’t receive any information of my package, shipment… which was really nerve-wrecking as I didn’t know if my product would arrive in time, but it did in the end so, it all worked out!
This problem may have been due to my inbox being full, which is why i tried contacting the seller to receive a check up on my package, but as i mentioned before, I received no answer whatsoever (eventhough I attempted contacting various times).
I received my item, but after it being worn a couple of times and not being washed, the picture started peeling. I emailed the company but not had a response which I am very disappointed about. Especially seeing the top was expensive. I won't be shopping there again.
I'm so disappointed with this company. I completely get that it is run independently with one person but honestly when I received my parcel 3 months after I ordered it, I wasn't excited. The quality of the clothes isn't what I thought it would be. Some bits aren't too bad but others look so cheaply made. It's such a shame as they looked great on the website and everyone raved about them. It's not the cheapest either so feel like I didn't get value for money. The seller themselves wasn't the most polite when I asked about custom charges or refunds. They should definitely considering have a FAQs on their website. It's unlikely I'll buy from them again.
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