musthaveskirts.com Reviews 69

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Outfit arrived late & after my event. It also was to small so i requested a refund and was sent a label with the wrong return information.I am sadden that a company would do this to me. I Won't ever o... See more

Rated 5 out of 5 stars

Bought two beautiful skirts. The fit was spot on - delivery was prompt. I especially like the tan linen maxi skirt It looks lovely on and can easily transform from beach to dinner with a quick access... See more

Rated 1 out of 5 stars

They sent me a completely different skirt model (it was terrible, and the belt was of poor quality, then they sent me a sticker on the return package, and how surprised I was when the package returned... See more

Rated 5 out of 5 stars

Must have skirts is simply AMAZING! Very professional company and I’m in love with their products. High quality, lots of options and designs, very quick shipping! I got an awesome knit set (sweater +... See more

Company details

  1. Women's Clothing Store

Written by the company

Discover your next favorite skirt from one of our thousands of skirts. We have thousands of skirts in nearly every color. We have pleated skirts, pencil skirts, Maxi Skirts, Midi skirts, mini skirts, and puffy/tutu skirts.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

69 reviews

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Rated 1 out of 5 stars

Outfit arrived late & after my event

Outfit arrived late & after my event. It also was to small so i requested a refund and was sent a label with the wrong return information.I am sadden that a company would do this to me. I Won't ever order from this place again & I don't recommend anyone else to .

September 12, 2023
Rated 1 out of 5 stars

LevinskiEva2

They sent me a completely different skirt model (it was terrible, and the belt was of poor quality, then they sent me a sticker on the return package, and how surprised I was when the package returned! There is no such office in Hong Kong. The message and phone number were not answered.

April 7, 2023
Rated 3 out of 5 stars

Skirts

The materials of the skirts was cheap and did not represent the picture online of the product.

August 19, 2022
Rated 1 out of 5 stars

I would like very much to comment on my…

I would like very much to comment on my recent experience with your company. We had ordered these items through your company previously and were disappointed that they never were delivered. We contacted your company and were told there was a mix up somewhere and asked if we would like them re sent at no charge to which we agreed to try again. For some reason both times they get to the released from customs point, in the tracking and then seem to disappear. They are now 3 weeks past last delivery date and still no parcel. I would appreciate an explanation as to what has happened AGAIN and what is happening now with my delivery.
Thanking you in advance for looking into this matter.

July 17, 2022
musthaveskirts.com logo

Reply from musthaveskirts.com

I wish I could explain what customs does. I wish I had more control over the amount of time it takes for items get through customs. The reality is that it is a government agency that does what they are going to do. No one gets to control them.

What we can do however, is refund your order because this sucks and we would rather you have your money back.

If there was anything else we could do, we would do it. Once the items are shipped, it is in the hands of the shippers and customs.

Rated 5 out of 5 stars

Great purchase

Bought two beautiful skirts. The fit was spot on - delivery was prompt. I especially like the tan linen maxi skirt It looks lovely on and can easily transform from beach to dinner with a quick accessory change I eagerly plan to look over their fall n winter offerings.

June 25, 2022
Rated 5 out of 5 stars

Not good

Not good. The size that you have is not realistic and say an XL by your standard is an XS.
I returned it but have not gotten a credit

May 15, 2022
Rated 1 out of 5 stars

Refund Not Honored

My order was delivered to the wrong address. At first customer service was helpful: offering to resend my order or a refund. But when I chose refund they became unresponsive and over a month later still have not processed my refund request despite numerous emails.

April 6, 2022

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