The last 2 reviews speak for…
The last 2 reviews speak for themselves. Do yourself a favour and don’t use this company. They’ll scam you out of your money.
January 17, 2024
Unprompted review
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Company details
Written by the company
We are a music promotion company that provides services for independent artists and incipient labels to help them get the exposure they deserve.
Contact info
United States
- +1 (307) 2180218
- support@muszilla.co
- muszilla.co
Completely ignoring my emails and…
Completely ignoring my emails and messages on the their website, no way to get hold them. They sent me an email to say they can’t run the campaign on my songs genre of music so they offered to run the campaign on a different song or a refund. I gave them an option of 2 more songs or a refund if they can’t do it and they’ve ignored my emails for over 2 months, definitely avoid them
December 27, 2023
Unprompted review
Reply from Muszilla
Hi Kamil,
We’re really sorry to hear about your experience, and we appreciate you bringing it up.
At the time, we faced an unexpected spike in orders and, unfortunately, some clients—including yourself—experienced delays and a lack of proper communication. We truly regret that.
We did explore running a campaign with the alternative songs you provided, but due to the challenges of promoting drum & bass and a really fast paced song within our network, we weren’t able to find a suitable fit. That’s why we issued a full refund—to make things right as best we could.
We're working hard to improve both our communication and our ability to support more genres moving forward.
Wishing you the best with your music.
DO NOT USE MUSZILLA
My manager referred me to this company, he (THOUGHT) it was good. I run 2 campaigns and haven’t had any responses on either. Radio silence, it’s like they took my money and ran? I understand if maybe campaigns don’t go as planned but this company NEEDS to communicate that. I’m waiting for my refund that they offer. Please stay away from this unresponsive company.
January 10, 2024
Unprompted review
Campaign delivered as promised and will…
Campaign delivered as promised and will use them again.
January 19, 2024
Unprompted review
When I first used it it was good
When I first used it it was good. So as I ordered another promo, no emails, I’ve paid them on September 2nd and I still didn’t see no results. They told me that the song didn’t fit it’s either switch the song or request a refund. I switched the song which sounded weird but I did, waiting 5 more days, sent emails,no response and now after I emailed them like 10 times they answer back stating that I gotta change that song too because they can’t find a fit? So I’m done with them. I’d requested a refund and that’s that. Stay away I’m telling you.
September 14, 2023
Unprompted review
Reply from Muszilla
Hey!
We are glad to hear that your first experience with us was good.
About the second one, we really tried finding a match for your music, but were not able to do it. Sometimes playlist curators do not find suitable some songs for their playlists and the final decision is always on them. That's why we always offer the chance to try with a few different songs.
As you already know and as per our policy of 'free of charge refund', we've already initiated the refund for you.
Either way, we are sorry for the inconvenience and hope you find the promotion and exposure you are looking for.
Wish you the best luck.
Service is misleading
Service is misleading, I’ve purchased Spotify placement two weeks ago and have yet to receive results. I reached out to them by the email provided and no one has gotten back to me. Money lost but it’s ok, I highly recommend reporting this service, it seems to me their just taking money.
August 8, 2023
Unprompted review
Reply from Muszilla
Hey!
We are sorry to hear that you feel this way about our service. First of all, the email you sent us arrived the same day you left this review here. And we've already answered it.
As per your campaign, as we informed you in your email, unfortunately your song was not a match for any of the curators playlists. And that's why we took extra time looking for a potential match for your music. As we did not, in this email we gave you the option either to try with another song or refund your money back with no extra charges.
Either way, we apologize for the inconvenience. But, we do prefer to only deliver our services if we are sure that the results will be proper and optimal for our clients. I hope you can understand this point as it is very important for us.
We are looking forward to hearing back from you soon so we can proceed either with the other promotion or the refund.
Best wishes.
These folks are legit
These folks are legit! The campaign was working so well I purchased another one before my first one expired. One of the best companies Ive found.
June 13, 2023
Unprompted review
Reply from Muszilla
Thank you for taking the time to share your opinion. We appreciate it very much and hope to continue growing together!
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