Mutual Screw & Supply Reviews 236

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered, shipped promptly and received just what I expected. With emails from company with updates for billing and shipping. Professional company. Provided hole saw is good quality, I will definitely... See more

Rated 5 out of 5 stars

The team at Mutual Screw is always very helpful. Our company has done business with them for many years. In our most recent order Jim with Mutual Screw called me and helped us find some substitute pro... See more

Rated 5 out of 5 stars

Prompt shipping, very reasonable pricing, and excellent quality drill bits! All this with customer service follow-up. All I can say is that I am impressed and will be using Mutual Screw & Supply as on... See more

Rated 3 out of 5 stars

Ordering process had some glitches - took a couple tries to get multiple items on one order. Items arrived a little later than expected (ordered on a Friday night, second day air, didn't arrive until... See more

Company details

  1. Safety Equipment Supplier
  2. Tool Store

Information provided by various external sources

Mutual Screw & Supply can supply anchors, bolts, screws, metric, military, nuts, security fasteners, spacers, standoffs, threaded rod, tape, USA made fasteners, washers, wire hardware, and more!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

236 reviews

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Rated 5 out of 5 stars

Great company to do business with

Great company to do business with - may order came very fast and without a hitch - the sales rep even called me to tell me that there was a slight delay with shipping which I was very appreciative of - Thank your Mutual Screw and I will recommend your company to my friends

February 14, 2022
Unprompted review
Rated 3 out of 5 stars

A mixed bag

Ordering process had some glitches - took a couple tries to get multiple items on one order. Items arrived a little later than expected (ordered on a Friday night, second day air, didn't arrive until the following Wednesday morning). Equipment matched order and did the job, although one of the pilot bits broke and had to be replaced.

November 17, 2021
Unprompted review
Rated 5 out of 5 stars

Great product love my dewalt batteries

Great product. It’s the real deal. Exactly what I wanted. Well, technically I wanted the 12AH, but no one has them. Great price for all 4 9Ah dewalt batteries. Shipping was super slow, but probably not the store’s fault. I’m very happy and when I can afford 4 more, I will order more. Thank you.

October 26, 2021
Unprompted review
Rated 3 out of 5 stars

Website could be better.

Product was good and price was good. But website could use some work. Especially the search engine. For example punching in "drillco a-z drill bit set" will yield over 1500 results with the top results from alternate brand. You have to scroll down the list to find "26PC DRILL BIT SET A-Z" and several others that fit the search. Tip to grow your business: Fire your website manager/contractor and add google search to your website.
Price was good and shipping was fast. Lots of specialty and harder to find items. I would try these guys again but doing business with them can be a bit frustrating. Overall my shopping experience was a "C" grade.

September 30, 2021
Unprompted review

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