I just popped into TK max and bought 1 of the most unique leather jackets. Looks like a biker jacket at the front and short at the back! The tag had £450 but I bought it at a steal for £80.00!!! Omg.... See more
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Shocking company, returned item by special delivery then chased for 10 working days for a refund. They emailed to say refund gone through yesterday and 24hrs later still no £188 back in my account.... See more
Service is good and very quick despite warning some stumbles could be at busy time. Unfortunately, UK 6 in leather shirt appears absolutely huge and ends up at my mum. Pretty weird, cos my three muuba... See more
Love my Muubaa gilet. Product arrived quickly & in mint condition. My only criticism is that I felt the delivery charge to ireland was a little OTT & could do with a re-evaluation. Felt to me... See more
Company details
Information provided by various external sources
Muubaa redefines what is possible with leather, challenging the notion that leather can only ever look good as a biker jacket (though we do love a great biker jacket). Our design philosophy is about creating current yet timeless pieces that every woman can make her own, everyday. We take what we know to be possible with leather, and push it, often surprising with new ways to use and wear it. Leather never lies - so fit, cut and finish are our hallmark. We experiment with different ways to treat the material, and bring in unexpected details. Indeed, we embrace the variable nature of leather because that means each piece is unique and individual…like the women who wear it. Muubaa has been discovered by the leaders in fashion retail and is now stocked in over twenty countries, including fashion capitals such as London, Paris, New York, Milan and Tokyo.
Contact info
Britannia House, Leagrave Road, Luton,, LU3 1RJ, London
- customerservices@muubaa.com
- muubaa.com
Hasn’t replied to negative reviews
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Fast delivery, great jacket!
The bomber jacket I ordered online came carefully wrapped (including a clothes hanger) and the delivery was very fast. The jacket itself is soft, well made, and true to the photos and measurements on the website. Very happy with my purchase!
colour is not same as the picture shows
The colour appears light brown but the actual item is light grey, disappointed.
Delighted
I bought the jacket, & was absolutely delighted with the cut & quality of it. I will definitely shop with Muubaa again. Quick delivery too.
Love This
Ordered the suede dress and it's amazing ! Firs really well and looks great with a belt. Quick service and fast delivery ! Thank you
As always excellent quality
I have bought many pieces over a period of time and as always very pleased with quality and fit. Even more delighted on this occasion as I was able to secure my purchase at the much reduced sale price THANK YOU
Disappointment
I ordered a leather jacket in the sale in my size. Money was taken straight away to only be told a few days later that there was an error on the website and that jacket wasn't available in my size. I was apologised to profusely which I do appreciate, but to then be only offered 10% of a future purchase (which of course would be a full price leather jacket) would still leave me out of pocket. I won't be using the muubaa website again.

Reply from Muubaa Trading Ltd
Not the quality I expected
I had heard a great deal about Muubaa's products that they were of high quality. I purchased a leather jacket on sale and within a week or two there was a hole along a seam of the jacket.
I had to take this to be fixed myself at the tailor and complained about this to the company. I was reimbursed for the cost of fixing the jacket and a few pounds extra, however there was no real attempt to apologise for the poor quality or to ensure that my custom would remain with the company. I was happy to be reimbursed but good customer service in my opinion would have been some sort of gesture of good will. Like a future discount or something along those lines. The person I exchanged emails with was also unapologetic and quite curt in his responses.
I do not think I will be shopping from this company again.
Great product & service but more expensive to post to ireland!
Love my Muubaa gilet. Product arrived quickly & in mint condition.
My only criticism is that I felt the delivery charge to ireland was a little OTT & could do with a re-evaluation. Felt to me that the delivery to ireland charge could be improved upon somewhat & Muubaa management you might please consider.
Love your items though., I own about 10 of your pieces & really admire the craftsmanship & point of difference in how you work with leather.
Fabulous!
The service was prompt, the packaging amazing and the product top quality. Couldn't be happier!
Great service, quick delivery.
Had been looking at a jacket for ages, decided to treat myself, couldn't be happier. Jacket is a perfect fit, leather is soft and colour is lovely. Very pleased with the whole process and over the moon with the product, thank you muubaa.
beautiful jacket
MUUBAA jackets are of supreme quality soft leather with a very fashionable design and it's just a genuine pleasure to wear such jackets as it feels like a second skin and always receives admiration and applause. The price structure is very moderate for such fine leather jackets and this brand can be bought at various well-known and reputable web stores all over the globe . I meanwhile own 4 MUUBAA Jackets and I definitely recommend this brand to anyone who loves high quality soft nappa leather clothing with a contemporary design and top quality finish at attractive prices.
Not quite the standard I expected
My coat wasn't quite the quality I was expecting, not awful but a slight imperfection. They gave me a partial refund though and I was happy with that. Response time was very quick
Great service
Very easy to place my order and kept informed of its progress. The express service was excellent.
Easy purchase
Answered quickly to questions through customer service. And the garment arrived quicker than expected (to sweden). The quality looks good, size a little smaller than expected, but in a good way, since I'm between sizes according to sizing charts and I bought the bigger one.
amazingly soft
I love this jacket - extremely soft leather, very versatile and beautiful !
As expected in quality
Overall, high quality as expected but can run a little on the big side for a petite person. I ordered US 4 based on past reviews but found this jacket to be too big for me and should have ordered a US 2.
Great quality and service
The quality of the leather was exceptional. Sizing was perfect. Really efficient dispatch with no delays.
Very difficult to communicate
I was not able to just pick up the phone and call because there is no USA contact number.
Via email the customer service was terse. It took me forever to get the paperwork I needed.

Reply from Muubaa Trading Ltd
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