Muubaa Trading Ltd Reviews 813

TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

I just popped into TK max and bought 1 of the most unique leather jackets. Looks like a biker jacket at the front and short at the back! The tag had £450 but I bought it at a steal for £80.00!!! Omg.... See more

Rated 1 out of 5 stars

Shocking company, returned item by special delivery then chased for 10 working days for a refund. They emailed to say refund gone through yesterday and 24hrs later still no £188 back in my account.... See more

Rated 4 out of 5 stars

Service is good and very quick despite warning some stumbles could be at busy time. Unfortunately, UK 6 in leather shirt appears absolutely huge and ends up at my mum. Pretty weird, cos my three muuba... See more

Rated 4 out of 5 stars

Love my Muubaa gilet. Product arrived quickly & in mint condition. My only criticism is that I felt the delivery charge to ireland was a little OTT & could do with a re-evaluation. Felt to me... See more

Company details

  1. Women's Clothing Store
  2. Leather Goods Store

Information provided by various external sources

Muubaa redefines what is possible with leather, challenging the notion that leather can only ever look good as a biker jacket (though we do love a great biker jacket). Our design philosophy is about creating current yet timeless pieces that every woman can make her own, everyday. We take what we know to be possible with leather, and push it, often surprising with new ways to use and wear it. Leather never lies - so fit, cut and finish are our hallmark. We experiment with different ways to treat the material, and bring in unexpected details. Indeed, we embrace the variable nature of leather because that means each piece is unique and individual…like the women who wear it. Muubaa has been discovered by the leaders in fashion retail and is now stocked in over twenty countries, including fashion capitals such as London, Paris, New York, Milan and Tokyo.


Contact info

3.1

Average

TrustScore 3 out of 5

813 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

leather jacket

The jacket I purchased is very good quality and very stylish. The colour, grey, goes with everything. I love it.

January 18, 2016
Unprompted review
Rated 5 out of 5 stars

Muubaa products

The quality and style of Muubaa items is innovative and ultra soft leather. I have just purchased my 10th item. I'm a huge fan and reccommend to anyone

January 18, 2016
Unprompted review
Rated 5 out of 5 stars

Good quality leather and efficient service

I live outside the UK and this was my first order from Muubaa, My leather trousers was delivered on time,
They fit really well and the quality is also good
Overall really happy with my purchase from Muubaa

January 17, 2016
Unprompted review
Rated 4 out of 5 stars

A Great Jacket...but

This is a great, good quality jacket in a good colour. My only little gripe is the sizing. Going by the sizing on the website I thought a 12 which is my usual size would be to big so I ordered a size 10 which just about fits. At least it will encourage me to stay slim!!

January 14, 2016
Unprompted review
Rated 5 out of 5 stars

Wow stunning leather jacket!

I am so in love with my new leather jacket! I had never heard of Muubaa before but saw someone wearing one of their jackets that was stunning and I asked where it was from. When I went to the website I was hooked. The product is gorgeous, soft leather, really comfortable to wear not too heavy so you can wear it the way you would wear a denim jacket or blazer. It is just fabulous and I'm thrilled. The fit is fabulous, I ordered between xmas and new year and expected to receive after new year but it arrived within a couple of days. Can't say anything bad. I'm now saving up to buy another colour!!

January 11, 2016
Unprompted review
Rated 5 out of 5 stars

Quality

Excellence customer service, quick delivery, and quality leather jacket. Really pleased.

January 6, 2016
Unprompted review
Rated 5 out of 5 stars

Thrilled

My order came very quickly and was exactly what I wanted. Their specific measurements of each garment's size/dimensions made ordering MUCH less scary (nothing worse than ordering something limited in stock, only to have it be the wrong size and unable to be exchanged). Will definitely order again in the future, without hesitation.

January 6, 2016
Unprompted review
Rated 5 out of 5 stars

Perfect!

I ordered the leather jacket with great trepidation. What was I thinking ordering a leatherjacket, online, FROM LONDON??!!
Well, not only did the gorgeous jacket arrive within a week, but the shipping was FREE due to a sitewide free shipping promotion!!
My experience with Muubaa Ltd was perfect! They were courteous, efficient and professional, and my daughter loves her jacket!
Thank you, Muubaa!

January 6, 2016
Unprompted review
Rated 5 out of 5 stars

Perfect

Any problems the jacket arrived before the date that was programed

December 30, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service!

I ordered a jacket for my daughter for Christmas. Based on the shipping confirmation being so close to Christmas and that it was coming from England to California I expected it would arrive closer to New Years. Nope!! It got there in three days ..two full days before Christmas. My daughter LOVED her jacket.
Excellent shipping, service and product!!!

December 29, 2015
Unprompted review
Rated 3 out of 5 stars

delivery

said delivery is free but ended paying for it anyway

December 22, 2015
Unprompted review
Rated 5 out of 5 stars

Leather Jacket and Suede Jacket

This company is Excellent and the customer service is outstanding honestly probably one of the best I have dealt with so I had to leave a review. I ordered a Suede Jacket first then realised I like another one, so I emailed asking to add it to my order and they told me to purchase it and automatically refunded me the delivery even though it was two separate orders and on another day so this was very kind of them. They replied very fast and were very nice and polite. Delivery for both was super fast, the packaging was very good, which is important with these types of purchases and the quality of the jackets is amazing. I had to return one as it did not suit me that is all, but beautiful non the less. They got in touch as soon as it arrived and have already issued me a refund immediately without me having to chase them like other companies. Honestly buy from them directly, I am sure you will be impressed with their excellent service and quality of goods. Lovely company! Thank you Muubaa people xxx

December 15, 2015
Unprompted review
Rated 1 out of 5 stars

Muubaa delivery

Still waiting on my purchase been over a week and still no sign

December 8, 2015
Unprompted review
Muubaa Trading Ltd logo

Reply from Muubaa Trading Ltd

Hi Oscar,
Sorry you've not received your parcel yet. Did you track it with the details we emailed you?


I've checked it and here are the full details of its journey (in reverse order):

08 Dec 2015 06:56 Dublin N/w Goods Held
05 Dec 2015 15:58 Dublin N/w Returned to Depot
05 Dec 2015 14:23 Dublin N/w Gates Locked
04 Dec 2015 19:40 Dublin N/w Out for delivery
02 Dec 2015 15:10 Dublin N/w Goods Held
01 Dec 2015 18:38 Athlone Sorted by distribution centre
01 Dec 2015 16:35 Athlone Sorted by distribution centre
01 Dec 2015 01:14 Hub 4 - Hinckley We have your parcel, and it's on its way to our Dublin depot
30 Nov 2015 16:41 Enfield We have your parcel and it's on its way to you

As you can see they are holding it awaiting your further instruction to deliver again because the gates were locked when they tried first time.

If you need our further assistance please email us and we'll do whatever we can to get this deliverd to you: customerservices@muubaa.com

Rated 4 out of 5 stars

Return

Although i purchased, i needed to cancel - the guys did this for me even though it had already been dispatched saving me the return postage

December 8, 2015
Unprompted review
Rated 5 out of 5 stars

Nice jacket!

The jacket is so cute! True to size.

The speed of order processing and delivery was amazingly fast!

November 21, 2015
Unprompted review

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