Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Total scam, the items ship from a Chinese warehouse and are total junk. You have to pay for and send it back to China to make a return. Them items got lost on the way and I never got my money back. Avoid!
NOOIT WAT BESTELLEN. HET LIJKT EEN NEDERLANDSE WEBSITE, MAAR HET IS ECHT NEP!!!
Ik had drie kledingstukken besteld. Eentje zat perfect maar de andere twee waren te groot. Voor het retourneren moet je hen per mail benaderen. Ik kreeg toen het volgende antwoord:
I am so sorry to learn about your order.
If you want, you can return the item to us, and once we receive it, we can process your request for a refund.
Please note that if you want to return your order to our warehouse in China, you will pay a higher cost for shipping; it is not cost-effective for you as a buyer.
You can return the package to:
Contact Name:Wangmaoqin
Address:Lane 1177, Jianlan Road, Yinzhou District, Ningbo City, Zhejiang Province
Zip code: 315100
Province: Zhejiang
Country: China
Tel:13336632845
Option 1
Alternatively, we can offer a 25% refund of the amount, and you can keep the product. If you agree, we will refund the 25%, and you will receive a notification from our system that we have refunded the amount to your account.
Option 2
If you prefer a store credit, we can prepare a store credit equal to 25% of the amount of your purchase, so you can purchase a new one instead.The store credit does not have an expiration date; you can use it whenever you prefer.
Please let me know how you want to proceed.
Ik vind dit gewoon belachelijk!
Definitely a scam....
Crazy how this is even possible. Only once mentioned on their site that it could be possible that you have to return your package to CHINA again.
You have to pay for it yourself. The other option is keeping it and get a refund of 35%...
Do not buy here please
Everything went wrong the clothes are Chinese rubbish and you can’t send them back you get immediately a refund for 35% of your payments that’s it
They don’t have a shop in Amsterdam
Fake scam site!
They send you, if they send you, cheap ass items not looking like the pictures (stolen from internet). And the only way to return them is all the way back to China.
Cheap ass scam site. They use many more domain names for their ‘products’. Don’t trap in their scam game. Your money is gone.
Don’t Buy from them. Its a drop ship business. Poor service, if it doesn’t fit u have to RETURN to CHINA at ur expenses. Delivery is 2 weeks plus, u don’t get trace & track. Only 1 dress came when I paid for 2.Got refund for dress 1 & refund 35% refund for item I won’t use. It’s better they shud change to MUZE CHINA. Cheap quality items, u can’t even gift someone. Total waste of money and time. Disaster !!
If you're looking for a dress that exudes elegance and sophistication, look no further than this stunning piece of women's clothing. This dress is a true masterpiece with its intricate texture, breathtaking design, and luxurious fabric, which are all over the top.
I highly recommend this website especially when you're attending a formal event or just looking to impress, you can find a lot of dress will make you feel like a goddess.
Excellent service, very responsive and great quality! Love,love the mini dress! Would highly recommend!
Reply from Muze Amsterdam
Hallo Delia, wij zijn een legaal bedrijf met leuke kleding. Wij zien dat je nog geen bestelling hebt geplaatst. Dit geeft aan dat je hebt geen ervaring met ons als bedrijf.
U kunt ons een mail sturen met al je vragen naar info@muze-amsterdam.nl.
Met vriendelijke groet,
Muze-Amsterdam
Scam! Website staat vol met neppe reviews van Trustpilot terwijl er nog niks over bekend is...
Reply from Muze Amsterdam
Hallo Charlotte, wij zijn een legaal bedrijf met leuke kleding. Ook zien wij dat je nog geen bestelling hebt geplaatst. Dit geeft aan dat je hebt geen ervaring met ons als bedrijf.
U kunt ons een mail sturen met al je vragen naar info@muze-amsterdam.nl.
Met vriendelijke groet,
Muze-Amsterdam
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
