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Muziker Reviews 

1,145
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping, great prices, and the huge selection of products available on the platform. People also mention that the online ordering process runs very smoothly and items always arrive safely and securely packaged. Some reviewers were not happy with delivery delays, noting that packages sometimes took much longer than expected to finally arrive. A few other people also felt frustrated when delivery drivers failed to drop off parcels directly at their homes. Others experienced occasional issues with damaged boxes or mistakes regarding the specific items sent to them.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting quick and smooth shipping... See more

Product

Users describe positive interactions with product, noting that the items received meet expectations, sound... See more

Order

Reviewers highlight positive aspects of order, noting that the purchase, payment, and delivery process is... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with items arriving in... See more

Service

Clients share positive opinions on service, frequently highlighting quick response times and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company with great prices ! They offer a lot of choices and everything is clear when you order goods. They provide a lot of options regarding the way you can pay or any kind of warranties y... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with the electric guitar that I bought and I thank the people of muziker.be for the perfect action set-up of the guitar. It didn't need any changing and it plays like butter. Also t... See more

Company replied

Rated 5 out of 5 stars

Top website with a good choice of cool things you can buy, the process for ordering, paying, and tracking the order is excellent, and also the communication regarding delivery is very good. I am very... See more

Company replied

Rated 5 out of 5 stars

Good price and fast delivery to Belgium. However, I had to go to a DPD delivery point because they said "I was not there" (which is hard to believe because we do not see them trying to deliver the pa... See more

Company replied


Company details

  1. Musical Instrument Store
  2. also in
  3. DJ Supply Store
  4. Electronics Store
  5. Home Audio Store
  6. Recording Studio
  7. Sheet Music Store

Written by the company

Een betrouwbare Europese webshop met meer dan 25 jaar geschiedenis en showrooms in Tsjechië en Slowakije, gespecialiseerd in muziekinstrumenten, lp’s, audiotechniek, DJ-apparatuur en muziekaccessoires. Een maatschappelijk verantwoord bedrijf met respect voor de planeet en als doel om zijn diensten continu te verbeteren.

Ervaar muziek in al haar facetten

Written by the company

Gitaren, drums, keyboards, studio- en audiotechniek, lp’s & merchandise
Muziker levert topapparatuur voor muzikanten, producers, DJ’s en vinylfans, evenals audio-video liefhebbers.

Winkel met vertrouwen bij Muziker

Makkelijk retourneren, eigen servicecentrum en professionele ondersteuning

Makkelijk retourneren, eigen servicecentrum en professionele ondersteuning
Geniet van makkelijk retourneren, eigen servicediensten en professionele klantenservice.

Contact info

Promotion box for Muziker

Muziker is een grote online retailer

Muziekinstrumenten en muziekaccessoires geleverd in 35 Europese landen

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,145)

221 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First order here

First order here, but will order again.
Smooth site and delivery was a day faster than foreseen

November 18, 2025
Muziker logo

Reply from Muziker

Hello, William, Thank you for sharing your experience with other customers and we're looking forward to your next visit :) Kind regards, Caterina Ferraresi - Muziker

Rated 4 out of 5 stars

Until now not receive my package. After a while they paid back the whole amounts a while the pay the comple amount back

Until now not receive my package. Sorry. Maybe ups.
Please try tot Dolce this problem. They paid back the money

November 12, 2025
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Reply from Muziker

Hello, Jules-Luc, we are very sorry for the problems with UPS. We hope this message find you well, after the parcel being returned back to Muziker and the refund being paid. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Good quality products

Good quality products, nice shop!

November 11, 2025
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Reply from Muziker

Hello, Thank you for finding time to write this feedback. We're happy that everything went according to your expectations and we wish you a great day. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Order received in good condition.

Low prices, fast delivery. No concern with quality of the ordered product

November 9, 2025
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Reply from Muziker

Hello, Egor, Thank you for your nice feedback and we're looking forward to your next visit. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Great quality lamps

The articles were good packaged and i could track the package when it arrived.
Great quality lampes from JJ Electronic

November 12, 2025
Unprompted review
Muziker logo

Reply from Muziker

Hello, Marc, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 3 out of 5 stars

Origine : China!

Because there was a lot of assembly involved, I looked at the box: country of origin...China...pfff...

November 5, 2025
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Reply from Muziker

Hello, Patrick, thank you for your feedback. The origin of most products is being indicated directly within the product description on our website. Thank you for understanding. Kind regards, Caterina Ferraresi -Muziker

Rated 5 out of 5 stars

Good price and fast delivery.

Good price and fast delivery to Belgium.
However, I had to go to a DPD delivery point because they said "I was not there" (which is hard to believe because we do not see them trying to deliver the parcel on the office surveillance camera...)

November 2, 2025
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Reply from Muziker

Hello, Michel, Thanks for sharing your experience with other customers. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Good price

Good price. Efficient service. Timely delivery. That makes it a win.

October 30, 2025
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Reply from Muziker

Hello, Kim, Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Best price,

Good price and nice packed top products.

October 29, 2025
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Reply from Muziker

Hello, Joost, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

arrived sooner than first expected

arrived sooner than first expected, but that was communicated in time.

October 28, 2025
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Reply from Muziker

Hello, Jan, Thank you for your rating and recommendation. We'll gladly help you out next time as well :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Perfect service

October 19, 2025
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Reply from Muziker

Hello, Tony, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Exactly what I needed

They had exactly the item I was looking for. Payment was easy and delivery was fast

October 16, 2025
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Reply from Muziker

Hello Wim, Thank you for your positive feedback. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Best price for the product I wanted

Best price for the product I wanted, easy order procedure, quick sending. I will surely buy again.

October 12, 2025
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Reply from Muziker

Hello Dona, Thank you for your positive feedback. Best regards, Caterina Ferraresi - Muziker

Rated 1 out of 5 stars

Still no goods received

Still no goods received. And no idea when they will arrive.

September 29, 2025
Muziker logo

Reply from Muziker

Dear Sara Strobbe, We're really sorry for the difficulties that you've experienced with your order. We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP. Thank you. Best regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Rapide

Description exacte.

September 23, 2025
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Reply from Muziker

Bonjour, Michel, Merci beaucoup pour votre avis positif, cela nous fait vraiment plaisir :) Cordialement, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Smooth experience

Bought a set of golf clubs on Muziker and had a great experience. Checkout was easy, order preparation information easily accessible and connection to delivery partner facilitated. Chat help also very efficient. Delivery arrived after a week.

September 16, 2025
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Reply from Muziker

Hello, It's great to read about your positive experience with our store! Thanks for your review :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

I never recieved my package.

(Edit) nvm it was ups's fault. Great site, just don't order with UPS

September 17, 2025
Muziker logo

Reply from Muziker

Dear customer, as to the tracking, the package has been delivered. If you still have not your package, please contact our customer support by e-mail: support@muziker.com and we'll do our best to solve things out ASAP. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Band shirts

Great quality shirts, fast shipping!

September 3, 2025
Muziker logo

Reply from Muziker

Hello, Thomas, Thank you very much for your positive rating, it makes us really happy :) Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Easy n fast

Easy n fast - decent pricing.

September 2, 2025
Muziker logo

Reply from Muziker

Hello, Andreas, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Great site

Great pricing, good offers and a really interesting range of products. Delivery was fast and well communicated. Recommended!

September 1, 2025
Muziker logo

Reply from Muziker

Hello, Innes, Thank you for your rating and recommendation. We'll gladly help you out next time as well :) Kind regards, Caterina Ferraresi - Muziker

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