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Muziker Reviews 

1,145
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping, great prices, and the huge selection of products available on the platform. People also mention that the online ordering process runs very smoothly and items always arrive safely and securely packaged. Some reviewers were not happy with delivery delays, noting that packages sometimes took much longer than expected to finally arrive. A few other people also felt frustrated when delivery drivers failed to drop off parcels directly at their homes. Others experienced occasional issues with damaged boxes or mistakes regarding the specific items sent to them.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting quick and smooth shipping... See more

Product

Users describe positive interactions with product, noting that the items received meet expectations, sound... See more

Order

Reviewers highlight positive aspects of order, noting that the purchase, payment, and delivery process is... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with items arriving in... See more

Service

Clients share positive opinions on service, frequently highlighting quick response times and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company with great prices ! They offer a lot of choices and everything is clear when you order goods. They provide a lot of options regarding the way you can pay or any kind of warranties y... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with the electric guitar that I bought and I thank the people of muziker.be for the perfect action set-up of the guitar. It didn't need any changing and it plays like butter. Also t... See more

Company replied

Rated 5 out of 5 stars

Top website with a good choice of cool things you can buy, the process for ordering, paying, and tracking the order is excellent, and also the communication regarding delivery is very good. I am very... See more

Company replied

Rated 5 out of 5 stars

Good price and fast delivery to Belgium. However, I had to go to a DPD delivery point because they said "I was not there" (which is hard to believe because we do not see them trying to deliver the pa... See more

Company replied


Company details

  1. Musical Instrument Store
  2. also in
  3. DJ Supply Store
  4. Electronics Store
  5. Home Audio Store
  6. Recording Studio
  7. Sheet Music Store

Written by the company

Een betrouwbare Europese webshop met meer dan 25 jaar geschiedenis en showrooms in Tsjechië en Slowakije, gespecialiseerd in muziekinstrumenten, lp’s, audiotechniek, DJ-apparatuur en muziekaccessoires. Een maatschappelijk verantwoord bedrijf met respect voor de planeet en als doel om zijn diensten continu te verbeteren.

Ervaar muziek in al haar facetten

Written by the company

Gitaren, drums, keyboards, studio- en audiotechniek, lp’s & merchandise
Muziker levert topapparatuur voor muzikanten, producers, DJ’s en vinylfans, evenals audio-video liefhebbers.

Winkel met vertrouwen bij Muziker

Makkelijk retourneren, eigen servicecentrum en professionele ondersteuning

Makkelijk retourneren, eigen servicecentrum en professionele ondersteuning
Geniet van makkelijk retourneren, eigen servicediensten en professionele klantenservice.

Contact info

Promotion box for Muziker

Muziker is een grote online retailer

Muziekinstrumenten en muziekaccessoires geleverd in 35 Europese landen

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,145)

221 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Almost great

Shipping was fast and the prices are good. But they shipped me the regular pedal not the limited edition that i ordered. Since i ordered it with a discount code sending it back and reordering it would make it more expansive.

June 8, 2025
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Reply from Muziker

Hello, Thank you for your review that you've shared. We always try to improve our services, it wouldn't be possible without feedback from our customers. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars
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Reply from Muziker

Hello, Jeroen, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 3 out of 5 stars

UPS delivered a ruptured package in a…

UPS delivered a ruptured package in a drop off point. I was home on Thursday and Friday when they promised to deliver but didn’t show up.

June 2, 2025
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Reply from Muziker

Hello, Sofie, We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP. Kind regards, Caterina Ferraresi - Muziker

Rated 1 out of 5 stars

One item wasn't available.

One item wasn't available.
As for today the package was deliverd but I didn't receive it. I don't know where it is.
Can you check this ?
Thibault Vanden Berghe

June 2, 2025
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Reply from Muziker

Hello, Thibault, We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Did what promised

June 1, 2025
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Reply from Muziker

Hello, Eric, Thank you for sharing your experience with other customers and we're looking forward to your next visit :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Great shop!

Smooth ordering, good range of products!

May 19, 2025
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Reply from Muziker

Hello, Alex, Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer. Kind regards, Caterina Ferraresi - Muziker

Rated 3 out of 5 stars

Still not received what I have ordered

Still not received what I have ordered. Perhaps look for another company to deliver your goods.

June 4, 2025
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Reply from Muziker

Hello, Filip, We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP. Kind regards, Caterina Ferraresi - Muziker

Rated 1 out of 5 stars

Delivery is stuck

Delivery is stuck. Made contact with customer service. Had to make a claim with extra document. Now, still no product and no refund or resend.

May 20, 2025
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Reply from Muziker

Hello, Matthieu, thank you for your feedback. We apologize for all the problems and at the same time we are satisfied that your claim has been resolved and the refund has been paid to you. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Good price

Good price, well delivered product.

May 19, 2025
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Reply from Muziker

Hello Ken, Thank you for your rating and recommendation. We'll gladly help you out next time as well :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Simply good

Just perfect without any problems

May 19, 2025
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Reply from Muziker

Hello, Pascal, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Perfect

Perfect. Well received and on time

May 15, 2025
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Reply from Muziker

Hello, Thank you for sharing your experience with other customers and we're looking forward to your next visit :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Great music store

The website is easy to use. Item was very wel packted and super fast delivery. Very Friendly. Great music store.

May 15, 2025
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Reply from Muziker

Hello, Ronnie, Thank you for finding time to write this feedback. We're happy that everything went according to your expectations and we wish you a great day. Kind regards, Caterina Ferraresi - Muziker

Rated 1 out of 5 stars

UPS is a terrible courier to choose

UPS is a terrible courier to choose. They never deliver my package but always default to a faraway pick-up point that is not open on weekends

May 14, 2025
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Reply from Muziker

Hello Evelien, We're really sorry that we weren't able to fulfil your expectations. Please accept our apology. At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes so this won't happen ever again. Still, the customers have the possibility to choose from among various couriers while creating an order. Kind regards, Caterina Ferraresi - Muziker

Rated 1 out of 5 stars

Crap product..

Crap product... chinese knockoffs

May 12, 2025
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Reply from Muziker

Hello Harald, Thank you for your review that you've shared. We always try to improve our services, it wouldn't be possible without feedback from our customers. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

My experience was great

My experience was great! Thanks Muziker for the great new set of Golf Clubs

May 11, 2025
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Reply from Muziker

Hello, Barbara, Thank you for your nice feedback and we're looking forward to your next visit. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars
Muziker logo

Reply from Muziker

Hello, Dirk, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Pretty fast delivery

Pretty fast delivery, allthough the carrier did not ring on the door while i was home. I've ordered a bass guitar. Thankfully it was double packed. The outer box was ripped, but the inner box was intact. Package was recieved fast and still in prestine condition.

April 1, 2025
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Reply from Muziker

Hello, Lucas, Thank you for finding time to write this feedback. We're happy that everything went according to your expectations and we wish you a great day. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Perfect

product quality & perfect service

March 28, 2025
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Reply from Muziker

Hello, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Great experience

Everything went well and they communicated clearly.

March 20, 2025
Muziker logo

Reply from Muziker

Hello, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

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