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My Furniture/Italia Reviews 606

TrustScore 4.5 out of 5

4.7

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Company details

  1. Furniture Manufacturer
  2. Furniture Accessories
  3. Furniture Maker
  4. Furniture Store

Written by the company

Il lusso, i prodotti di alta qualità, gli ottimi prezzi e l'eccellente servizio clienti sono la nostra passione. Se comunque dovessi sentirti che la tua esperienza di acquisto con noi non è allineata a questi nostri obiettivi, ti preghiamo di contattarci e faremo del nostro meglio per risolvere la tua richiesta al più presto. Cerchiamo instancabilmente in tutto il mondo costruttori di alta qualità per materializzare i nostri progetti, costruendo e offrendo ai nostri clienti articoli di alta qualità al minor prezzo possibile. Non compromettiamo mai la qualità per il prezzo. Siamo orgogliosi della nostra quadra interna di tappezzieri. Long Eaton è considerata da decenni il cuore dell'industria della tappezzeria nel Regno Unito, e questa eredità ci offre il grande vantaggio di poter disporre di alcuni tra i migliori artigiani del settore. La maggior parte dei nostri articoli vengono consegnati entro 3-6 giorni lavorativi, eccetto per alcuni molto voluminosi o fatti su misura, per i quali serve più tempo. Nei prezzi presenti sul nostro sito, è inclusa l'IVA e la spedizione per tutte le destinazioni continentali italiane. Per le isole, chiedere gentilmente un preventivo. Cerchiamo di rispondere a qualsiasi domanda in giornata, anche se solitamente riusciamo a rispondere entro un paio di ore. Ci auguriamo che con noi avrai un'esperienza di acquisto unica.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

606 reviews

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Rated 1 out of 5 stars

I have been trying to contact frustratedthis…

I have been trying to contact this company about my Wowcher order and emails are not being answered today is meant to be delivery day I need an estimated time so someone is in to receive goods but no answer from them

June 5, 2024
Unprompted review
My Furniture/Italia logo

Reply from My Furniture/Italia

ITA: questa recensione in lingua inglese, oltretutto riferitasi a un'altra azienda, è qui per errore, o molto probabilmente di proposito per screditare la nostra azienda, visto che ciò è già accaduto anche in passato. Purtroppo Trustpilot, nonostante le nostre ripetute lamentele e prove fornite, non cancella queste recensioni fasulle, cosa che ci fa valutare seriamente la possibilità di abbandonare questo sistema, al quale non paghiamo l'abbonamento per permettere a chiunque di screditarci in questo modo. My Furniture è aperta a qualsiasi critica dai nostri clienti (potete anche leggere lo storico pregresso di tanti anni ormai, e quando sbagliamo lo ammettiamo e chiediamo scusa e ripariamo subito) però ci dispiace quando in casi così eclatanti Trustpilot non fa nulla. Forse dovremmo recensire anche noi Trustpilot su qualche altro sistema di recensioni :)

EN: I think you have chosen the wrong company, this is www.My-Furniture.com/it. We dont have any association with Wowcher. please couldyou remove this review and contact Wowcher.
Many thanks

Rated 1 out of 5 stars

Haven’t received my order of a bed and…

Haven’t received my order of a bed and mattress , no communication whatsoever

January 17, 2024
Unprompted review
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Reply from My Furniture/Italia

Please get in touch with a valid order number, (which we have requested and not supplied) and I will look into this for you.
I dont think you have placed an order with us.

Rated 4 out of 5 stars

Nothing to review yet

Nothing to review yet. It’s just I am trying to get
Hold of someone re
My Wowcher order for my bed
Do you have a contact number. Trying the e mail PayPal/Wowcher have given me and it keeps rejecting it. Can someone call me please ASAP
Thanks in anticipation Michelle butler

October 20, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect service

Perfect service, high quality products, i am totally satisfied

July 7, 2022
Unprompted review
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Reply from My Furniture/Italia

Dear Ulrike hello and thank you for your feedback about your purchase of Antoinette chairs, Alhambra coffee table and Alhambra nesting tables. We are glad that you appreciated our products and services! It is a pleasure to have polite customers like you, that know what they want and do not hesitate to ask questions - our customer service is there especially for this. Goodbye until the next time!

Rated 5 out of 5 stars

I got the Torino dinning chairs with…

I got the Torino dinning chairs with back ring black very beautiful and comfortable they arrived in good condition even before the anticipated date of delivery if you ask me I will definitely patronise again you will be seeing these chairs in my channel soon @ Ela home & lifestyle

May 5, 2022
Unprompted review
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Reply from My Furniture/Italia

Good afternoon Ela Inspiration, thank you so much for the review regarding your purchase of the Torino chairs. We are glad to read that you find our items of good quality and that you are happy with our services. Good luck with your channel and see you soon, thank you!

Rated 5 out of 5 stars

Exceptional

Exceptional!
They helped me all the way from Italy to get a product only found in UK and then sent it to me in Portugal.

Honestly, I cannot thank them enough !

January 17, 2022
My Furniture/Italia logo

Reply from My Furniture/Italia

Dear Tess hello and thank you for reviewing your rectangle wall tiles purchase. We are so happy that you are satisfied with our products and services, and glad that we helped you with your request. See you soon!

Rated 5 out of 5 stars

I am happy with my order

I am so happy to finally received my order. I adore the products that come with high quality hand made designs. I am also super satisfied with the service provided by the customer service. They have done a great job responding to my emails and my concerns. They found the solution for my missing item which was an issue of the courier company that resulted to lost item. One thing I| was expecting from myfurnature, to at least offer a voucher with even 5 euros on my next order as a way of compensation of the delay/lost of part of my order (two months).

March 24, 2021
Rated 5 out of 5 stars

Excellent support

Excellent support during all the shopping experience and delivery
the products are nice . Fast delivery .

The only down side is that some of the products are not available in EU size
If you by bed - most of the offer is in UK size ( small and extra small ) and not EU size standart .

December 23, 2020
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Reply from My Furniture/Italia

Dear CH customer, we thank you for your review regarding the purchase of items Bonn bed and mattress, Aneta table, Stiletto bedside and Champagne mirror. We are glad that you enjoyed the shopping experience in our site, with our products and services. Thank you also for your hint about the EU bed sizes. In the future we may also have them. Thank you and happy new year!

Rated 5 out of 5 stars

LA MY FURNITURE E una societa molto…

LA MY FURNITURE E una societa molto seria e il pesonale molto cordiale e disponibile montesano rosa

September 28, 2019
Unprompted review
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Reply from My Furniture/Italia

Gentile Rosa, la ringraziamo molto per la recensione sull'acquisto dei prodotti AURELIA Comodino a specchio cromato e STILETTO Comò a specchio in vetro temprato, e per le sue belle parole. E' lLa nostra missione offrire prodotti e servizi di altissima qualità. Grazie tante.

Rated 5 out of 5 stars

its beautiful

June 14, 2019
Unprompted review
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Reply from My Furniture/Italia

Gentile Giusy, la ringraziamo per la sua recensione sull'acquisto del tavolino da divano Positano, siamo contenti che ne sia rimasto soddisfatta.

Rated 5 out of 5 stars

Ordering chairsi

Everything was excellent! Communication, help, delivery!

March 8, 2017
Unprompted review
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Reply from My Furniture/Italia

Grazie mille Zarja! It's always a pleasure to work with so kind customers like you.

Rated 5 out of 5 stars

serious and high professional!

I love this website! amazing furnitures, reasonable price!
Super professional.

Bravi!
Cheers
A

October 16, 2016
Unprompted review
My Furniture/Italia logo

Reply from My Furniture/Italia

Thanks so much Sabrina for your kind words- grazie mille!

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