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Company details

  1. Day Spa

Written by the company

Industry-leading red light therapy company. Bringing honest and effective red light therapy products to your doorstep at no-bullshit prices, enabling our customers to reach their full potential. lyst


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
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3-star
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1-star

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Rated 5 out of 5 stars

Great service and a superb device with…

Great service and a superb device with tons of power and very professionally made.

March 11, 2026
HELIO logo

Reply from HELIO

Dear Customer,

Thank you for taking the time to review your panel, it an immense help to us and much appreciated.

Please reach out any time if needed,

- Your HELIO team

Rated 5 out of 5 stars

High quality, great results, and the best customer service

I ordered the Helio Pro 2 panel and have been very impressed. It is powerful, very easy to use, and makes it simple to get both red and infrared light here in the north.

I have never really struggled with energy or sleep, as I am quite obsessed with optimising every aspect of my health, but it has definitely improved my circadian rhythm and my energy levels throughout the day by helping me consistently get my red and infrared light.

The side display is super intuitive, which makes it a no-brainer to include in my morning routine. I sit in front of it for 10 minutes every morning, and it has been incredibly easy to stay consistent.

I am also looking forward to trying the contact therapy.

Customer service has also been absolutely excellent. I have been in contact with Mathias, and he answers questions thoroughly, stays proactive with delivery updates, shares the latest science and updated manuals, and really makes sure you feel informed every step of the way.

In an industry full of panels with questionable specs and cheap wavelengths used to increase profit margins, Helio really stands out by doing things properly at a very fair price.

For anyone looking for one of the best red light devices out there, this is definitely it.

March 20, 2026
Unprompted review
HELIO logo

Reply from HELIO

Dear Nikolaj,

Thank you so much for taking the time to review your experience.

I am stoked to hear that you're enjoying your panel and that it is helping you be the best version of yourself.

Please reach out for some personalized guidance once you start doing the contact-therapy, if needed.

Kind regards,

Mathias

Rated 5 out of 5 stars

Very excited about the product and so happy with the support!

The owner was so kind, patient and forthcoming. Taking his time to reply to all my questions.
His goal was not to just sell me a Product, but explain which panel makes the most sense for my needs/wants and financial situation.

I am now super happy with my Helio 1 panel!

I found my-helio while searching for red light therapy on reddit. In my research i mostly found options from the US and some very expensive ones in Europe.
I'm glad i searched a bit longer to find a product with such a fair price, very high quality and a lot of thought behind it. With fair shipping cost AND in Europe!

No extra pretty marketing with fancy scientific language, trying to push the product onto people.
The website displays honest scientific facts.
This company is not greedy for profit, they truly want to make healing through light as accessible as possible. I really appreciated the support and am so excited about the possibility!

Another very impressive thing to me is the Instruction manual (sent per email to not waste unnecessary amounts of paper)

They Instructions are written in a way where you truly see, that the priority of this company is helping others.
Reading them was the last step to finally buying a panel, after researching, comparing function and cost for at least a year! Finally i have found the right one for me.

I feel i really can learn how to use the panel for my specific personal healing with the Instructions. It's not just a bare minimum explantation on how the mechanics work and leaving you to research everything else online.

Thank you so much Mathias, the contact with you was lovely and I am so excited to learn how to use light for my benefit❤️

January 3, 2026
HELIO logo

Reply from HELIO

Dear Nina,

Thank you so much for taking the time to describe your experience and letting us know what you appreciated.

Being able to assist you was a gratifying and pleasant experience from start to finish, and hearing your kind words afterwards motivates us immensely to keep doing what we're doing as best as we can.

Reach out any time, should even the smallest question or concern arise!

All the best from Copenhagen,
Mathias

Rated 5 out of 5 stars

Incredible personal service

Incredible personal service. Made sure everything went smoothly and kept contact throughout. This is the second Helio unit we have purchased….one from Amazon Germany and this one directly from Helio.com. I would highly recommend purchasing directly if possible. The delivery was much faster than Amazon Germany even when ordered over Christmas and everything else was delayed.

December 17, 2025
HELIO logo

Reply from HELIO

Dear Lynn,

Thank you so much for your purchases and for taking the time to review your experience.

Your support means the world to a small business like ours.

Please reach out anytime, should we be able to be of service in the future.

- Your HELIO team

Rated 5 out of 5 stars

Polite, prompt, professional, priceworthy

Polite and prompt communications.
Very professional handling of purchase and delivery.
Product is of high quality and priceworthy.

November 26, 2025
HELIO logo

Reply from HELIO

Dear Ingo,

Thank you so much for your kind words and for taking the time to write a review. It is much appreciated.

Wishing you the best of luck with your panel onwards!

Kind regards,
Mathias

Rated 5 out of 5 stars

great

great, quick shipping, professional approach

July 1, 2025
HELIO logo

Reply from HELIO

Dear Matus,

Thank you so much for taking the time to leave us some feedback.

Hearing from satisfied customers, is the best part of running our business.

Should any questions about the product arise in the future, please do not hesitate to reach out!

All the best,
The HELIO team.

Rated 5 out of 5 stars

Great

The panels are of a very good quality, very well packaged and the service is great. I would buy them here again anytime!

August 11, 2025
HELIO logo

Reply from HELIO

Dear Marion,

Thank you so much for taking the time to review the panels! Means a lot to our business, and to us personally, when our customers are willing to share their excitement.

Wish you a wonderful day!

- Mathias

Rated 5 out of 5 stars

Amazing red light panel

Great customer service, fast service and outstanding product. Have been using the red light for a month now and its amazing. Totally recommend.

February 1, 2025
HELIO logo

Reply from HELIO

Thank you so much for your kind words, and for taking the time to write this review, Nicolas.

Means the world to a small business like ours, to hear the about the real-world difference that our efforts can make for our customers.

Reach out any time, if you have any questions regarding the panel!

- Mathias.

Rated 5 out of 5 stars

Helio 3

I wanted to get into rlt for a long time but all the other "big" brands are overpriced with really poor quality. Then I found Helio and immediately liked the ways they present the product and how they look at it for it's true purpose and it's not just another "get rich marketing" brand. I was chatting with the owner over instagram and he helped me to understand my questions and doubts about which product is right for me. Trust me, you can't get better customer service than this. He really cares about helping people to discover the true benefits behind rlt and thanks to him, me and my girlfriend are doing session a day in the morning and it gives us such a good energy for the day. It also gives you this feel of being productive straight from waking up so we can have more efficient mornings with no sleepiness or tiredness. It also really helps my girlfriend's skin problems on her back and face. I even got the chance to see the owner when he personally delivered my Helio 3 and just a really nice guy and what's better then have the real life contact with the owner of the brand.

Ps: The product looks gorgeous and its a fine piece of a interior accessory:)

October 3, 2024
Unprompted review
HELIO logo

Reply from HELIO

Dear Krystof,

Thank you so much for taking the time to write this review. I am so happy that the product serves you and your girlfriend well.
Receiving such feedback is the best part of running my business, truly.

If you need any assistance or guidance in the future, please do not hesitate to reach out.

All the best,
Mathias.

Rated 5 out of 5 stars

Good delivery and excellent user guide…

Good delivery and excellent user guide digitally available. I'm kind of suprised of how quick i could feel the effects. Especially when using it on my knees. The Panel is a perfect way to start the morning and easily combined with a short meditation session. Will be back to get a bigger panel soon

February 6, 2024
HELIO logo

Reply from HELIO

Thank you, Anton, for taking the time to write this kind review.

We are delighted to hear that you are experiencing the benefits that the panels provide. Should anything change, feel free to reach out to us for personal guidance on our Instagram or email.

Hope you have an awesome day,
- Mathias.

Rated 5 out of 5 stars

Quick shipping

Quick shipping, responsive and helpful customer support. Product seem sturdy and good build quality. Happy with purchase.

December 21, 2023
HELIO logo

Reply from HELIO

Dear Christopher,

Thank you so much for taking your time to review your experience with us. It means the world to us at this early stage of our development.

Feel free to reach out again any time, should you have any questions regarding the product or its optimal use.

Kind regards,
Mathias.

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