Would be 5 star if they didn’t have a £6000 weekly withdrawal but then monthly £15000 other than that can’t fault it once your account is fully verified payouts are usually done within 48 hours best a... See more
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See what reviewers are saying
I think all what is written is for bonuses of the slots. Always only for the slots bonus. Anybody won something in football bet !? I open an account and the account is open directly. No issues. But n... See more
Very good online casino, big wins, pays in a couple days. Only issue is withdrawal limits but a lot of sites have these so is what it is. Overall very happy!
Avoid this casino. I spent thousands of pounds with Mystake as a loyal customer and received virtually nothing in return for that loyalty. When I challenged this and asked for an explanation, I... See more
Company details
Written by the company
Mystake Casino was founded by a team of professionals to reinvent the online gaming experience. The gaming experience is amplified with unique promotions, the most phenomenal bonuses and fair play at all times. Diverse online gaming products allow players to enjoy the games they fancy (sportsbook, slots, live casino, minigames, E-sport or virtual sport) in a specially safe and secure environment.
Contact info
Albania
- my-stake-casino.co.uk
You should know
3.5
Average
62 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 68% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing casino great giveaways
August 6, 2026
Unprompted review
Avoid like the plague
Do not use. Some ridiculously coincidental 'runs' of 'luck'. Got some great video recordings of some extremely unnatural spins.
August 4, 2026
Unprompted review
Reply from MyStake Casino
Hello
We’re sorry to hear about your experience. We would like to take a closer look at the activity you’re referring to and verify whether there is an issue.
Please provide your MyStake username so our team can review your account and investigate the matter properly.
Best regards,
MyStake Team
Disgusting company
Disgusting company
Have not credited deposit bonus
Poor customer service- they end the chat when they don’t or can’t answer questions
AVOID
As per your response my username is Tjvans. You did not credit after my deposit and was told by your customer service team YOUR system made an error but because I had used my deposited funds there was nothing you could do and then cut off from the chat twice when I challenged the unfairness of it despite how often I deposit
August 3, 2026
Unprompted review
Reply from MyStake Casino
Greetings
Hope you are well
We emphasize your situation, please note that, in the case of eligibility we always credit bonuses, therefore please provide your username and we will assist you accordingly.
Best regards
MyStake Team
How come you have no deposit limits…
How come you have no deposit limits option? No cooling off period either. Your responsible gaming section have minimal options. I have to give 1 star because of this. Also casino games aren't what they used to be so thats counts towards the one star
July 25, 2026
Unprompted review
Reply from MyStake Casino
Greetings,
I hope you are doing well.
We sincerely apologize for your experience. Please know that we are always committed to providing our customers with the best possible experience and convenient conditions.
Thank you for taking the time to share your feedback. We truly appreciate it and will take it into consideration as we continue to improve our services.
Regarding our current policy, please note that we do not have deposit limits. However, we do offer the option to disable the deposit feature for a time period of your choice.
With regard to a cooling-off period, please note that you can contact us at any time to request an account closure or a temporary time-out for a duration selected by you.
Kind regards,
MyStake Team
Why are Mystake not accepting my UK…
Why are Mystake not accepting my UK Citizen card as proof of id? Has anyone else had this problem?
July 19, 2026
Unprompted review
Reply from MyStake Casino
Greetings
Hope you are well
We are sorry for the experience, which this situation has caused, it is understandable that verification process may be inconvenient.
However, please note that, at this moment, you can only verify your identity, via ID document, passport and Drivers License.
For the further assistance, please provide your username and we will help you with verification.
Kind regards
MyStake Team
Fraudulent company
Fraudulent company.
I made a large deposit and it did not go into my balance. When trying to contact them, all they say is that “they’re investigating it”. When I try to continue the conversation via their live chat they disconnect me and it says there is an error. It happens every time I ask further questions about the missing deposit.
After doing some investigation, I’ve discovered that they have closed their old trustpilot account / changed website link, as they received so many negative reviews from people who have had issues with contact, refusal of withdrawal, closed accounts etc on their old one.
hence why this current one has so little views. I have also discovered that a lot of the positive reviews are not legitimate. AVOID AT ALL COSTS. FRAUDULENT SCAMMERS.
June 10, 2026
Unprompted review
Reply from MyStake Casino
Hello,
I hope you are doing well.
We sincerely apologize for the experience you've had and understand how frustrating this situation may be. Please know that our team is actively investigating the matter.
While these investigations can sometimes take a little longer to complete, we appreciate your patience and understanding, and we're sorry for any inconvenience this delay may cause.
To assist you further and look into your case specifically, could you please provide your username?
Once we have it, we'll be happy to review the details and provide the appropriate assistance.
Best regards
MyStake Team
Great site with good slots and bonuses…
Great site with good slots and bonuses available! 10/10
July 17, 2026
Unprompted review
Great casino huge game variety and…
Great casino huge game variety and bonus options
July 18, 2026
Unprompted review
Best company good games everything…
Best company good games everything perfect
July 18, 2026
Unprompted review
i really enjoy playing on this site
i really enjoy playing on this site. easy to navigate.
lots of decent games.
i would recommend
July 17, 2026
Unprompted review
As a new player who tested this site…
As a new player who tested this site intense I can say absolutely amazing. Good slots, good withdrawal and deposit methods!
Can't say anything bad!
Username
MASOLU
July 17, 2026
Unprompted review
Don’t trust the positive reviews - they’re bribes.
3 times in the past I have made deposits and it never went into my balance. Messaged their live chat, and all they’ve ever said is “
It’s under investigation.”. After threat of giving a bad review they offered to put the money in my balance straight away. Be careful of the positive reviews on here, they’re probably bribed reviews.
July 14, 2026
Unprompted review
Reply from MyStake Casino
Greetings
Hope you are well
First and foremost we are sorry for the experience, which this situation has caused, please note that, in the cases of an issue we proceed the investigations to an accounts, therefore please provide your username in order to check your deposits status and we will help you.
Best regards
MyStake Team
Good casino
July 10, 2026
Unprompted review
Absolutely rubbish and they are 💯…
Absolutely rubbish and they are 💯 frauders Spent Large amount but they gave me back my cash back loyalty bonus but guess what they did not give me back my usual 10% of losses back lol how those that make sense absolutely thieves and I was a premium loyal customer but saw when I started winning big ohhh no it all changes but they never get me complaining or making something of it when I was losing large amounts topical of those people and companies 0/10
July 6, 2026
Unprompted review
Reply from MyStake Casino
Greetings,
I hope you are doing well.
We sincerely apologize for the inconvenience and disappointment this situation may have caused. We completely understand your concerns and appreciate you bringing them to our attention.
Please note that each bonus promotion has its own specific eligibility criteria and terms, which determine whether an account qualifies for that particular offer.
To further review your case and provide you with the appropriate assistance, could you please share your username with us? Once we receive it, we will be happy to look into the matter and assist you further.
Thank you for your patience and understanding. We look forward to hearing from you.
Best regards
MyStake Team
Fantastic site great variety of games…
Fantastic site great variety of games ,fast payouts and great support of and when needed on chat
June 28, 2026
Unprompted review
decent casino
June 18, 2026
Unprompted review
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