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Rated 1 out of 5 stars

If I could leave a review without leaving a star I would. I have no idea who this company are, or what they do, or even worse how they got my information, I've had this company try and take 40 odd... See more

Rated 1 out of 5 stars

Beware this is a scam, I’ve had £40 .56 taken out of my bank account from these people based in Nicosia. I’ve no idea what they do or have any interest in them. I contacted my bank who say beca... See more

Rated 1 out of 5 stars

I didn't get wrong in this online subscription business which is SCAMMER!!! And i didn't remember any transactions i did nor share my card details!!! I don't know how u can STEAL the own money of othe... See more

Rated 1 out of 5 stars

Scam theu steal money from our account we had to get all our accounts and cards closed so now we have to fight to get money back talked to our Bank this is from Denmark so alert all you know We don... See more

1.3

Bad

TrustScore 1.5 out of 5

51 reviews

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No history of asking for reviews

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1.3

All reviews

(51)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM SCAM SCAM!!!!

SCAM SCAM SCAM!!!!
Taken money out my account. Apparently signed up to something when I hadn't. Bunch of FRAUDS!!! Tried claiming money back, Customer service is POOR!! Saying email address is invalid AND asking for card details to get it back!! I don't think so!!!

FRAUDSTERS!! NEED TO BE BLOCKED 🚫

April 5, 2025
Unprompted review
Rated 1 out of 5 stars

The company is fraudulent

As all reviews state, my24help.com is fraudulent. I paid £24.99 for nothing. They refuse to reimburse and should be stopped. I wonder why they are based in Nicosia Cyprus. Avoid at all costs.

March 25, 2025
Unprompted review
Rated 1 out of 5 stars

Total scammers in Malta took €39.99 on…

Total scammers in Malta took €39.99 on a 'virtual card number' associated with my bank card. Contacted my bank frozen my card will be in dispute however went to their website and cancelled a subscription for what I do not know using last 4 digits of virtual card number and email. How they can do that beyond me. Hopefully it will be all ok

March 6, 2025
Unprompted review
Rated 1 out of 5 stars

Total Scammers

Total Scammers - BEWARE and check your credit card statements. They have taken 2x £29.99 payments from my account and I have requested a refund. My bank is about to seek recourse for the payments and has totally blocked them. The bank said that they probably accessed my details via Compare The Market's advert for free drinks - DO NOT click on this advert. If you have please raise a dispute via your bank

February 10, 2025
Unprompted review
Rated 1 out of 5 stars

you wont be laughing soon ( my24help.com)

Oh my god, they took €39.99 from my account saying that I authorised this and I didn't. Revolut are unable to get me a refund so hope nobody else gets caught by this crowd of fraudsters. I have emailed several times and got no reply. I don't even know who or what they gave me from my €39.99. I have reported this to the Garda in Ireland and they are looking into this as it is a large organisation for frauded.

February 5, 2025
Unprompted review
Rated 1 out of 5 stars

Signed me up without my knowledge and…

Signed me up without my knowledge and taken two amounts of £29.99 in January. I wrote an email explaining that I’m an old age pensioner and requested an explanation and a refund. They replied saying they had unsubscribed me. No explanation or refund!

January 31, 2025
Unprompted review
Rated 1 out of 5 stars

I caught them first time round and…

I caught them first time round and reported them to my bank who blocked them and now they are back for a second attempt. Fortunately the banks fraud branch were quicker than them but it looks like it is going to be a change of all cards.

February 2, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam - tried to charge £29.99 to my credit card, thankfully bank caught it as potential fraud. Now have to get new credit card.

January 25, 2025
Unprompted review
Rated 1 out of 5 stars

Took £ 29.99 x2 from my bank for what ?

This company deducted 2 amounts from my bank account . I dont recall setting any transaction up My bank have put a stop on further transactions . They advised me to email the company and request a refund . I have done . Awaiting contact from them now. Reading reviews I don't feel confident. Why do trust pilot give 2 stars . Don't see any reviews with more than one ?

January 13, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

Never heard of them till they took 14.99 out of my bank account via my card( bank have stopped my card and now have new account number as well).How they got my card numbers I don't know!!
TOTAL SCAMMERS- Have reported to action fraud

January 9, 2025
Unprompted review
Rated 1 out of 5 stars

I have experienced the same thing as…

I have experienced the same thing as others. Have no clue what this company is about. Have tried to take money out of my account but bank got on to it. Cannot believe it. My account has yet again been targeted. Have only had my new cash card a couple of weeks.🤬😡🤬

January 20, 2025
Unprompted review
Rated 1 out of 5 stars

Scam they steal money from our account…

Scam theu steal money from our account we had to get all our accounts and cards closed so now we have to fight to get money back talked to our Bank this is from Denmark so alert all you know
We don’t know who or what they are and I’m furious and they answer our mails we send their support so next step Police will be contacted

January 14, 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Never heard of them or had any contact with them but they keep trying to hack in to my account and take money for a non-existent subscription service. Steer well clear!

January 12, 2025
Unprompted review

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