The customer service is great kudos to the team however the item. Is not. It could have been better it you send a proof of the item before you deliver it so the customer knows what to expect a... See more
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Very helpful. I was given all information as regards to the issue. They got back to me very fast. The fact that I didn't SUPCRIBE to your store and was SUPCRIBE automatically after ordering on Faceboo... See more
Elsa helped solved my problem and the escalation team were great
Your fast responsed from my complaint made me at eased. Please continue your good work so that many customers like me will satisfy in the future. Thumbs up! 😊👍
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Its scam don’t give your bank details
Its scam don’t give your bank details
I give negative review and the reply me email
“ Hi Patel, we have recieved your review and it was a negative review, hence we are unable to proceed with your refund.
I totally understand how you feel and we are willing to make things right and also refund 100% of what you paid as membership fees.
I will personally see to it that this is done for you immediately your review is changed, the review comes to me the agent assisting you and not the company.”
Declan was extremely helpful to me in a…
Declan was extremely helpful to me in a very stressful situation. Thank you for listening. Louise
Kanby was a very dedicated employee who…
Kanby was a very dedicated employee who was able to help immediately and resolved the misunderstanding promptly, including confirmation by email. The employee is highly recommended --> Kanby
Excellent Customer support from Emily…
Excellent Customer support from Emily and the team. The team responded promptly and professionally resolving my issue to my satisfaction. The entire process was smooth
customer service helped me out a lot
Thanks to Esmerald
Not sure how they got my card number…
Not sure how they got my card number and now have no record of me but still manage to take money form my account every couple of weeks
Myactivefit Scam Alert
Myactivefit.com engages in deceptive practices that trick users into unknowingly subscribing to their platform. A social media ad may promote branded goods for a €9.99 shipping fee, but instead of receiving any products, you’re unknowingly enrolled for a recurring subscription.
A few days later, you’ll see a large, unauthorized charge from Myactivefit with no goods delivered. When you contact their customer service, they falsely claim you deliberately subscribed to their platform, justifying the monthly charge. However, no products or services are being used/provided.
The payment process is deliberately misleading, with no clear indication of a subscription. How they manage to save card details when you click on the link is fraudulent. Be cautious of such fraudulent links—this is a scam company.
Thank you for your positive response to…
Thank you for your positive response to my enquiry.
How to blackmail for review
My mom who does not speak English has accidentally subscribed so I contacted customer support to cancel her subscription and get her money back. All was confirmed via chat, she received two payments out of three. For the last payment refund she was requested = blackmailed via email by Ahlby (an Escalation Manager) to write this review, take a screenshot of it and send it back to them to receive the remaining money. So I´m doing it...
Great communication thank you Ashley.
My experience is a bit confusing
My experience is a bit confusing, I was automatically being subscribe even I didn't, so I got scared easy, and unsubscribe my membership, but lucky Emily help me
Great service
Great service. I'm really happy with how the management handled the matter. The problem was a miscommunication overall couldn't be more happier⭐⭐⭐⭐⭐
Thanks for your support
Thanks for your support, my issue was solved very quickly, thanks support team 👌😀
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