My partner and I used to have trust issues, which created a lot of tension. This app gave me step by step tools to manage my insecurities. My partner has noticed this difference, we finally feel more... See more
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Review summary
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Reviews shaping this summary
I realized that everything the spoke about applies to how I see myself and my fear of being criticized. It steams from inner work needing to be addressed - shadow work. Excellent
Company replied
The advice given from addmile is already helping me see clearly the right steps to reach my goal. Focus on yourself mixed with steadily and lightly re approach my ex to get back hopefully get back tog... See more
Company replied
The real, certified coaches make this app worth it. I feel like I’m investing in personal growth with someone who truly knows what they are doing.
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Company details
Written by the company
Personal Self-improvement coaching platform with premier educational content and expert chats
Contact info
24 Peiraios Str., 1st. floor, Strovolos, 2023, Nicosia, Cyprus
- support@myaddmile.com
- myaddmile.com
4.1
Great
151 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just starting out
January 2, 2026
Reply from AddMile
Thank you for your feedback, Tom! We’re glad to have you with us and to support you as you’re just getting started on your journey.
Consistent progress
This app helps me deal with my issues and helps me evolve and improve!
January 2, 2026
Reply from AddMile
Thank you for sharing your experience, Rob! We’re happy to hear the app is helping you make consistent progress and support your growth.
Reply from AddMile
Thank you for your feedback, Ram! Wish you a fantastic journey ahead, we are here to support you on every step💙
Absolutely Scam
Absolutely Scam! They book 35€ a month for nearly no benefits and I have never agreed to a subscription!
December 11, 2025
Unprompted review
Reply from AddMile
Jakob, we are really sorry to hear you're feeling this way. AddMile is all about giving you personalized coaching, access to ongoing mentor support if you are interested, and a step-by-step plan to help with relationships, career, and personal growth. All of our materials are written by specialists, ensuring that they incorporate all the learning and insights from our coaches. We strive to ensure that you get value from every aspect of it, and we really hope that you can appreciate our human touch in an era of increasingly automated approaches.
Thank you for your feedback, as it helps us get better.
AddMile Customer Care Team
Cancelled after free trial and they…
Cancelled after free trial and they still are taking payments.3 months now. If I could give you minus 5 stars I would.Stop taking people's money without permission.
November 14, 2025
Unprompted review
Reply from AddMile
Dear Carl,
We're really sorry to hear about your frustration. We understand how stressful unexpected charges can feel. We have checked your account, and it appears that the subscription wasn't canceled on your end, which is why the renewals continued.
We've already reached out to you via email to walk through everything step by step and help clear up any confusion. If anything didn't go as planned, we'll help you sort it out. You can reach us at support@myaddmile.com.
Please feel free to reply to our email at any time — we're here to help and ensure this issue is resolved smoothly.
Best regards,
AddMile Customer Care Team
I cancelled this stupid subscription in…
I cancelled this stupid subscription in October already and I don't know why the hell you're still debiting my account??!!
I'd give - 5 stats if I could because this is absolutely ridiculous and I'm going to copy and past this, on ever platform associated with this nonsense "coaching" platform!
November 14, 2025
Unprompted review
Reply from AddMile
Dear Thabani,
We're genuinely sorry for the frustration this has caused — we understand how upsetting unexpected charges can be. After reviewing your case, we can confirm that it has now been resolved in your favor.
While cancellations must be completed directly through the user's account or app store to take effect, we always strive to review such cases carefully and ensure a fair outcome. We appreciate your patience and the opportunity to help make things right.
Best regards,
AddMile Customer Care Team
PREDATORY BUSINESS PRACTICES!!! AVOID!!!
Absolutely useless app; no real, genuine, practical help. Not "sticky" in terms of engagement, and then use predatory practices to get subscription fees, even though you've never used the app since signing up.
PREDATORY BUSINESS PRACTICES!!! AVOID!!!
October 26, 2025
Unprompted review
Reply from AddMile
Dear Wayne,
We’re really sorry to hear about your experience. We understand how frustrating unexpected charges can feel. Please know that AddMile doesn’t use any hidden or predatory practices — all subscription details and renewal terms are shown clearly before purchase, and you can cancel anytime.
That said, we truly want to make this right and understand what went wrong for you. If you contact us at support@myaddmile.com, we’ll personally review your case and ensure you receive the help you need.
Thank you for sharing your feedback, as it helps us keep improving and supporting our users better.
Subscription charged after I believed it was canceled
I thought I had canceled the subscription after purchasing the app because I found it unhelpful. The cancellation did not go through, and I was charged for the next month anyway. I noticed the charge two days later and explained my situation, requesting a refund. I was told, per their terms and conditions, that refunds aren’t provided. I don’t understand why a service I wasn’t using would be billed, since usage can be seen in the reports. Very disappointing customer service and billing experience.
October 24, 2025
Unprompted review
Reply from AddMile
Dear Rufus,
We’re really sorry for the confusion and we totally understand how stressful this can feel. We reviewed your case and it’s already been resolved in your favor, as we believe it should be. Our support team always takes time to investigate possible cancellation issues and make sure every situation is handled clearly and fairly. Thank you for bringing this to our attention — your feedback helps us improve and support our users better.
AddMile Customer Care Team
SCAM
I know for a fact I never signed up for a subscription, yet I was charged $75.00. I have never once downloaded the app, or logged in to the website.
August 4, 2025
Unprompted review
Reply from AddMile
Dear Grace,
Thank you for bringing this to our attention — we understand how upsetting unexpected charges can be. Please know that our system only activates subscriptions after users give explicit consent and authorize the payment themselves. If there’s been any confusion or error, our support team will be more than happy to help resolve it.
Best wishes,
Holly
AddMile Customer Care Team
They have refund me
They have refund me, all that I have requested, despite my own technical issues. I felt treated with utmost care!
July 14, 2025
Unprompted review
Reply from AddMile
Dear Adrian,
Your feedback made our day! We’re really pleased to hear that our team was able to assist you in a way that felt respectful and thoughtful - that’s exactly the experience we aim to provide every time.
Best wishes,
Holly
AddMile Customer Care Team
1 to 1 communication
Great to know you actually speak to another human being who cares and understands your situation. If you're committed to using this service properly I would thoroughly recommend it
May 27, 2025
Unprompted review
Reply from AddMile
Dear David,
Thank you so much for your kind words! We're really glad to hear that the human connection and care came through — that’s exactly what our trained mentors and certified coaches are here for. Your support means a lot, and we’re grateful you’re part of this journey with us.
Kind regards,
Holly
AddMile Customer Care Team
Scam
Scam. 50 Euro per month?! For what? There is nothing worth that kind of money within this app, really. You will get more beneficial advice from ChatGPT rather then here. Stay away from it.
May 23, 2025
Unprompted review
Reply from AddMile
Dear Karol,
Thank you for your feedback. Just to clarify — every session, course, and personal development plan in the app is created with the insights of certified professional coaches with real credentials and years of experience. We strive to provide expert-guided strategies designed to create real change and have a human touch to every material.
We're sorry to hear it wasn't what you were looking for and would love to understand more so we can improve.
Kind regards,
Holly
AddMile Customer Care Team
The mentor I had kseniya was a absolute…
The mentor I had kseniya was a absolute delight to talk to and hear me out and sympathize with my issues I'm having. She gave me a lot of different approaches to dealing with my relationship I enjoyed visiting with her wonderful women to talk to
April 1, 2025
Unprompted review
Reply from AddMile
Dear Michelle,
Thank you so much for your kind words! 🙏
It truly means a lot to hear that the conversation was helpful for you. As your mentor, Kseniya is really grateful to be part of your journey and to support you through it.
If you ever need to talk again or want to explore anything further, our team is just a message away. You’re not alone—we're here for you! 💙
Kind regards,
Hope
AddMile Customer Care Team
Scam
Scam
I didn’t purchase anything and on Saturday the 22nd of this month £37.05 was taken from my bank account!
I know I didn’t purchase anything, I would like my money returned otherwise I will be in touch with fraud management
March 22, 2025
Unprompted review
Reply from AddMile
Dear Tracy,
We appreciate you reaching out. We would like to point out that our subscription requires active participation upon purchase and cannot be performed without your consent. We take pride in providing coaching services to customers worldwide and ensuring that our product aligns with our mission.
We see that our customer support team has already reached out twice, but if any further assistance is needed, we are only one email away.
Kind regards,
Holly
AddMile Support Team
Doable and practical
It was short, doable and practical. I can recommend it.
February 21, 2025
Unprompted review
Reply from AddMile
Thank you, Alida!
We are happy to hear that you found our format suitable for your self-growth journey. We also appreciate you taking the time to share your recommendations with others. We wish you all the best on your journey and thank you for choosing AddMile as a companion.
Warm wishes,
Hope
AddMile Customer Care Team
Amazing way of explaining everything…
Amazing way of explaining everything that I needed to hear. Not what I wanted, but needed to hear and understand.
February 16, 2025
Unprompted review
Reply from AddMile
Dear Robert,
Thank you for your feedback. At AddMile, we believe that sometimes what you need to hear is not what you would expect, but our professional representatives always strive to give honest and personalized advice.
Kind regards,
Hope
AddMile Customer Care Team
I joined Add Mile thinking you get…more services for the subscription
I joined Add Mile thinking you get automatic sessions with the cost of membership, but you do not. I didnt use the platform at all and paid for three months. I totally forgot about the subscription and until I was charged again for 3-months. I canceled my membership same day but they off zero refunds. Its pay in to pay for more services. Not worth it.
February 2, 2025
Unprompted review
Reply from AddMile
Dear Jessalynne,
We're sorry to hear about your experience and appreciate your feedback. While 1:1 coaching sessions are not included in the subscription, they are available for an additional fee if you ever feel the need for personalized guidance. That said, your membership gives you access to ongoing chat support with mentors, self-coaching programs, and expert-developed resources to help you grow. We understand that unexpected charges can be frustrating, and we encourage checking your subscription settings to avoid surprises. If there’s anything we can do to assist, please reach out—we’re here to help!
Kind regards,
Holly
AddMile Customer Care Team
Scam
Scam. I was charged for the subscription which basically offers nothing and then I was charged for sessions that I never agreed to purchase.
January 27, 2025
Unprompted review
Reply from AddMile
Dear Den,
We're sorry to hear about your experience and appreciate your feedback. To clarify, purchasing sessions requires active confirmation, and all terms and conditions are clearly outlined at the time of purchase. We strive to provide transparency in all transactions. In addition to sessions, your subscription includes 24/7 chat support with mentors, self-coaching programs, and expert-designed resources to support your personal growth. If you have any concerns about your charges, please reach out to our support team—we’re happy to assist!
Warm wishes,
Holly
AddMile Customer Care Team
This is a scam
This is a scam! They do recurring charges just to have app on phone with the option to have a session for additional money. Then don't tell you even need to cancel! No refunds! This is a scam!!!
January 13, 2025
Unprompted review
Reply from AddMile
Dear Christina,
We are sincerely sorry about any misunderstanding. Indeed, our subscriptions are auto-renewable, which is mentioned upon purchase, in the invoice that you receive, as well as in your customer profile.
With our subscription, you receive full access to all of the materials (professionally developed courses and self-development programs), as well as free access to the chat with trained mentors. We also provide coaching sessions with certified professionals if you feel the need to dive deeper into your request, however, their purchase is optional, and you can freely thrive on the contents of the basic subscription.
Please do not hesitate to reach out to us if you need any further assistance.
Kind regards,
Holly
AddMile Customer Care Team
Maryna was great
Maryna was great. Understanding and helpful. I felt more positive after our conversation. Thank you.
December 11, 2024
Reply from AddMile
Dear Daena,
We greatly appreciate your feedback! Maryna is indeed an amazing mentor and we are happy to hear that you enjoyed her chat company. Please do not hesitate to reach back to us for further support!
Wishing you the best holidays ahead,
Holly
AddMile Customer Care Team
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