MyBuds Reviews 

81
•
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

This one time I didn't look at reviews so my fault. This company is a fraud. Tracking number doesn't exist. I could go on. AVOID

Rated 1 out of 5 stars

I only ordered airbuds 10 days ago, but after reading the reviews I'm now concerned. I see that the directors are Biodun Adedokun and Jacob Oluwanisola Adedokun. Hopefully they will notice this post... See more

Rated 2 out of 5 stars

The microphone on them to call barely works, i’m having to disconnect them to take a call because the other person can’t hear me. They also keep disconnecting then you have to put them back into the b... See more

Rated 5 out of 5 stars

Great headphones, work perfectly, so much so Ive ordered another pair. Delivery was slower than the 3-5 days but I got sent an email apologising for the slow dispatch which I appreciated. Overall I wo... See more

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2.3

Poor

TrustScore 2.5 out of 5

81 reviews

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2.3

All reviews

(81)

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Rated 1 out of 5 stars

Lies lies lies

I order mine with a 5-10 day delivery time 1 month and 6 emails later with promise after promise I still haven’t received them the last message was if you haven’t received them yet then u will receive them by the end of this week. Well surprise surprise it’s now Saturday and still no earphones. Mybuds biggest problem by far is the fact u cannot contact them by phone it’s only by email which takes 3 days for a reply. I fully understand there is a pandemic going on but this cannot be used as an excuse for bad customer service. I live maybe 30mins from the address on there website I am thinking of going there to get some answers what do u think is there I bet it’s nothing I am so angry now because of the lies

August 1, 2020
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

AVOID AVOID AVOID
They’ve taken my money and I have not received the headphones. They say they can’t find my order... absolute day light robbery.

July 31, 2020
Unprompted review
Rated 5 out of 5 stars

Great headphones

Great headphones, work perfectly, so much so Ive ordered another pair. Delivery was slower than the 3-5 days but I got sent an email apologising for the slow dispatch which I appreciated. Overall I would definitely recommend to others.

July 31, 2020
Unprompted review
Rated 1 out of 5 stars

I made an order 2 weeks ago

I made an order 2 weeks ago, and it still hasn’t arrived. Does anyone here have their customer service number to call ? I’m tired of waiting and I want a refund. I email them several times and I’m not getting a response

July 29, 2020
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking customer service

Absolutely shocking customer service, ordered on 10 of June and I am yet to even receive a tracking number. Their customer service is so rude and unhelpful. Stay away from this company, you will never see your money back or the item you've ordered.

July 28, 2020
Unprompted review
Rated 1 out of 5 stars

Order never arrived and they wont do anything.

On Friday 10th July I placed an order for Matte Black MyBuds 5.0, for which I did not receive an order confirmation. However, payment was taken on July 13th. I contacted their customer service team on July 24th as they still had not arrived, only to be told that they couldn't find an order for me. I gave them all of my information, including a copy of the transaction from my bank and they are still not doing anything. Their customer service is appalling and all emails I received were very rude. Don't waste your money.

July 27, 2020
Unprompted review
Rated 1 out of 5 stars

Fake airbuds and no refund

I was sent fake airbuds, I know of other people who this happened to also. I asked for a refund, was sent a returns number, I returned at my cost (£4.80) and over a month back I am still waiting for refund. The returned item was signed for so I know it got to them. So I am £34.80 out of pocket. I have asked twice where the refund is and have had no reply.

July 26, 2020
Unprompted review
Rated 1 out of 5 stars

Products not received

I placed my order on the 19th June 2020, order # 3798. Expected delivery was supposed to be within 2-4 days. It is now the 6th July 2020 and I am still waiting. Frustrating

July 6, 2020
Unprompted review
Rated 1 out of 5 stars

Sent me the cheaper version of airbuds…

Sent me the cheaper version of airbuds which you can pick up for a fiver from everywhere and they charged me £30 for it. They not helpful at all to resolve my concern. Really disappointed

June 29, 2020
Unprompted review
Rated 5 out of 5 stars

I have had them for about 5 days now…

I have had them for about 5 days now and I love them. They are comfortable to wear, they have great sound quality and are easy to use. The set up was pretty easy and they are in my opinion a great buy.

June 28, 2020
Unprompted review

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