I'm a retired GM mechanic. In the past year, I replaced all 4 of the O2,sensors. Radiator, alternator, and front grill. I'll be buying new tires this summer. And I also installed the front strut,and I... See more
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Being trying to cancel since purchasing and been getting run around when I was told it would be no problem to do . And yet not done always getting a change that needed to be made in sending emails f... See more
The agent promised me response time on claims wouldn’t be like the OxCar Care company and they gave me a reduced rate which swayed my decision to try Autocare
Company replied
The Salesperson misrepresented the warranty terms. 1. He failed to mention the 1,000 mile waiting period. 2. He stated the deductible was $200 when that is the MINIMUM for the first year and is actua... See more
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Company details
Written by the company
A vehicle service contract from MyAutoGuard shields you from the stress and cost of unexpected and expensive auto repairs, giving you complete peace of mind with your vehicle. Whether you drive a car, truck, SUV or electric vehicle — we have a personalized coverage plan built for you. Buying a car is one of the biggest financial decisions you'll ever make — and the right auto protection plan deserves the same level of care and commitment. What makes MyAutoGuard different? Our dedicated customer service and claims teams are all in-house, right here in America — real people under one roof, ready to support you. No outsourcing. No runaround. Just real people who care. From personalized coverage plans and flexible payment options to 24/7 roadside assistance and your choice of ASE-certified mechanic — MyAutoGuard has your back every mile of the way. With auto repair costs climbing, breakdown protection isn't a luxury — it's essential. MyAutoGuard is here to protect your wallet, your vehicle, and your family from the surprises that come with car ownership. Because at MyAutoGuard, this isn't just a transaction. It's a promise to always have your back on the road.
Contact info
555 Anton Boulevard, Suite 150, 92626, Costa Mesa, United States
- 1-800-230-4614
- info@myautoguard.com
- myautoguard.com
3.0
Average
57 reviews
Replied to 77% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The comfort and ease of switching to My…
The comfort and ease of switching to My Auto Guard...what a relief to have great A-rated coverage for my car. It's worth the cost. Thank you!
March 29, 2026
Reply from MyAutoGuard
Hello,
We really appreciate your thoughtful review! It’s great to hear that your switch was smooth and that you’re enjoying the peace of mind our coverage provides. We look forward to continuing to take care of you!
Kindly,
MyAutoGuard
My experience with My Auto Guard extended warranty car services was the time and effort the employees took and manager himself …to close the sale but deceived me in the end. I don't recommend these
What made my sign up experience great with My Auto Guard extended car warranty service company was the fact the representatives seems very concerned in helping me to obtain the service and they even went as far as following the chain of command to avoid n prevent loss of customer. More importantly, they made me feel they are legit company out to help others maintain their vehicles which in turn saves jobs and lives. I had quite a lot of negativity about these types of services from stories I've heard from experiences of others. I hope when I do need to take advantage of services my experiences are smooth, thorough and complete. As of 4/06/2026, Im very dissatisfied with My Auto Guard.com not refunding me for canceling policy before using services due to their wait time 30 days/1000 miles which my vehicle didn't wait that long & I was told I could cancel n would get refund upon canceling before 30 days. They refused to refund me for down payment and 1st month payment. I'm not a fan of these services nor this system of works within this country are non conducive to life and are making citizens lose their minds and faith in this country and God.
March 21, 2026
Reply from MyAutoGuard
Hello,
Thank you so much for your thoughtful review! Our team truly appreciate your kind words and are glad our team was able to provide support and reassurance throughout your experience. It means a lot to know we could help build your confidence in our service. We’ll be here whenever you need us and look forward to continuing to provide you with smooth and reliable support.
Kindly,
MyAutoGuard
Reliable friendly
March 24, 2026
Reply from MyAutoGuard
Hello,
Thank you for the kind words! Our team is glad to be of service.
Kindly,
MyAutoGuard
Didn’t identify upfront that this was a…
Didn’t identify upfront that this was a replacement for my current plan. I had to ask. Also, I was promised oil changes as part of the plan yet that’s not part of the contract. I also didn’t realize that I would have to wait another thousand miles before the contract would kick in. I’d already done that with my prior company. Just be upfront with information so that I know what I’m getting.
March 23, 2026
Reply from MyAutoGuard
Hello,
Thank you for bringing this to our attention. Our compliance team will review the matter and address accordingly. In the meantime, a copy of the policy will be sent to your email on file for your records. We appreciate your interest in our services.
Kindly,
MyAutoGuard
Customer service is awful
Customer service is awful, i have four cars covered by you're company, been taking money out of my account for a while and time.I get a oil change , I get gypped.. Call process is garbage and customers will know other ways
March 27, 2026
Reply from MyAutoGuard
Hello,
Thank you for bringing this to our attention. Our team strives to provide great customer service to all customers. After looking into the oil change request, we can confirm that the oil change was covered in line with the policy terms.
If there is anything else our team can assist with, please email customerservice@myautoguard.com.
Kindly,
MyAutoGuard
Deductible is variable not flat
Contract shows that the deductible is NOT a flat $200, but rather is a % of the bill or $200, whichever is higher..... That is flat out misrepresentation and so I cancelled during the "Free Looj Period" ....
March 10, 2026
Reply from MyAutoGuard
Hello,
Thank you for the feedback. We strive to be transparent by providing a policy during enrollment, where the deductible terms are clearly outlined. We always encourage our customers to take the time to go over these details and reach out with any questions, as our team is happy to help clarify coverage at any point. Our team appreciates your interest in our services.
Kindly,
MyAutoGuard
better workers answering the phone
better workers answering the phone
always seems like a party going on
March 30, 2026
Reply from MyAutoGuard
Hello,
Thank you for your feedback. We’d like to clarify that our workplace is not a ‘party,’ but rather a positive and supportive environment for our team. We take our responsibilities seriously and strive to provide attentive service at all times. We appreciate you bringing this to our attention.
If there is anything our team can assist with, please email customerservice@myautoguard.com.
Kindly,
MyAutoGuard
I am still waiting to receive the…
I am still waiting to receive the promised paperwork!!!
March 17, 2026
Reply from MyAutoGuard
Hello,
Thank you for the review! The booklet will be provided via email and mail. Please allow 7-10 business days for the hardcopy to be received. We appreciate your patience. Our team looks forward to assisting you in the future!
Kindly,
MyAutoGuard
It was thorough and pleasant
It was thorough and pleasant. I am sorry I need to start the program later if at all. My car broke down yesterday and I need to get that fixed first as the rep told me! I apologize for the inconvenience. Had lots of things come up since the first of the month!
March 24, 2026
Reply from MyAutoGuard
Hello,
Regardless of when you began services, our team is glad to be available to you! There is absolutely no inconvenience on our end, and we completely understand that things come up. I’m sorry to hear about the unexpected car issues. We hope things become smoother for you soon!
Kindly,
My Auto Guard
Lucky me
You guys made me feel important and gave me hope, NOW I feel a lot safer. Thank you 😊
March 17, 2026
Reply from MyAutoGuard
Hello,
Thank you for your kind words! It means a lot to our team that you feel safe and valued with us.
Kindly,
My Auto Guard
The prices and the deductable was good
March 25, 2026
Reply from MyAutoGuard
Hello,
Thank you for the kind review! We’re delighted to hear our services align with your financial needs. Our team looks forward to being of service!
Kindly,
My Auto Guard
Policy was misrepresentative
Policy was misrepresentative. It’s not an extended warranty. It is a maintenance policy and IPolicy was misrepresentative it’s not an extended warranty. It is a maintenance policy and I asked them repeated times. If this is an extended warranty, i’ve sent three emails to cancel. I’ve got no response. good night recommend an inner circumstances.
March 25, 2026
Reply from MyAutoGuard
Hello,
Thank you for bringing this matter to our attention. We will review the file and address it accordingly. Upon review, we confirmed that the policy was canceled on March 19, 2026, and the down payment has been refunded to the card on file. We appreciate your interest in our services.
Kindly,
My Auto Guard
Reply from MyAutoGuard
Hello,
Thank you for your inquiry. Upon reviewing the file, we confirmed that no cancellation request has been submitted at this time. We have sent an email with guidance on how to proceed with submitting a formal cancellation request. We appreciate your cooperation and your interest in our services.
Kindly,
My Auto Guard
I asked for my policy to be cancelled…
I asked for my policy to be cancelled and have not gotten a email from you about it being done and refund ?
March 23, 2026
Reply from MyAutoGuard
Hello,
Thank you for bringing this matter to our attention. After reviewing the file, we can confirm it was successfully canceled on March 23, 2026. A cancel confirmation email has been sent to the provided email. Please allow 7–10 business days for any payments made to be reflected in the account on file. We appreciate your patience and your interest in our services.
Kindly,
My Auto Guard
It was easy and fun.03162026
March 16, 2026
Reply from MyAutoGuard
Hello,
Thank you for your kind review. We’re pleased to hear the process was easy and enjoyable. Our team is happy to be of service!
Kindly,
My Auto Guard
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