Well, my situation is different from other people's because the payment I made for purchase of Huawei Mate Laptop from Cdiscount ended up at mybackyardgo.com, which is baffling, to say the least. A Ni... See more
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See what reviewers are saying
An invitation was dispatched for you to provide feedback on your recent experience with our Customer Service Team. Your opinion is important to us, and we're keen to receive your input. Did th... See more
IAM so glad that Carmen is handling the issue and the level of professionalism is really TOP thank U so much .from Quanita Hartzenberg
We had a problem because of two accounts with different emal-addresses due to my fault. I paid twice and wanted to have back the money for one account. As a gesture of good will they granted a refund.... See more
4.2
Great
275 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You're responsible and trustworthy
You're responsible and trustworthy, because of the effort you made. But the problem is you guys are taking longer
March 26, 2025
Unprompted review
The team is friendly and prompt in…
The team is friendly and prompt in responding, effectively assisting with issue resolution.
March 17, 2025
Unprompted review
The experience up to so far is good and…
The experience up to so far is good and being able to believe that am welcome as a customer... Thank you
March 13, 2025
Unprompted review
Thank you for the fast and efficient…
Thank you for the fast and efficient service.
March 11, 2025
Unprompted review
from hailey
The team is very approachable and they responded immediately.
March 9, 2025
Unprompted review
my account was cancelled
my account was cancelled, and I will get the refund
March 10, 2025
Unprompted review
Good Service and great customer service
March 7, 2025
Unprompted review
Service rating
The escalation team is in touch and helping to resolve the issue. Thank you, Kurt for your assistance.
March 6, 2025
Unprompted review
Alero is in touch and helping to…
Alero is in touch and helping to resolve the issue
March 4, 2025
Unprompted review
thank you kenny
February 19, 2025
Unprompted review
After-sales service and follow-up are…
After-sales service and follow-up are excellent. Special mention to Bob who was able to respond to my concerns precisely
February 14, 2025
Unprompted review
I dont like it to much money
January 30, 2025
Unprompted review
He understanded My problem and fixed it…
He understanded My problem and fixed it the Best agent
January 23, 2025
Unprompted review
Awaiting for my refund then I would be…
Awaiting for my refund then I would be able to Rate accordingly
January 18, 2025
Unprompted review
Good service good awareness Emily guide…
Good service good awareness Emily guide me good wau.
January 18, 2025
Unprompted review
Stuff service
My experience was as I received efficiency on being assisted quickly.
January 16, 2025
Unprompted review
Thank you escalation team for the help
January 12, 2025
Unprompted review
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