My Beautiful Wigs  

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Rated 5 out of 5 stars

I ordered 2 ultimate custom human hair wigs in April 26 with the help of Jo and Emily. I really appreciated and valued the advice received and they both made me feel confident in the choice of hairp... See more

Company replied

Rated 5 out of 5 stars

Dawn was so helpful at my first wig consultation. Based on the reviews I made the booking and she was so kind and helpful, explaining the different types of wigs with no pressure to purchase. She was... See more

Rated 5 out of 5 stars

I absolutely love shopping with my beautiful wigs they are lovely to talk to and always go the extra mile for me I don't shop with anyone else.

Company replied

Rated 5 out of 5 stars

Stacy is an absolute angel. From my very first phonecall with her, shortly after my breast cancer diagnosis, she showed me nothing but care and compassion and handled my situation so sensitively. She... See more

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Company details

  1. Hair Product Store

Written by the company

My Beautiful Wigs helps you find your perfect wig. We offer great service and know how important it is to have a good shopping experience!


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All reviews

(161)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Jamison

Service was super, no concerns. The wig….just beautiful,hair looking very natural and the colour( chocolate smoke)absolutely number 1for me!!

September 3, 2022
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Reply from My Beautiful Wigs

Hi Ewa, thank you so much for your lovely review. We are so glad you enjoyed shopping with us and love your new wig. Cant wait to help you again soon :-)

Rated 5 out of 5 stars

Stacy is amazing I had my appointment…

Stacy is amazing I had my appointment within a day of calling and I can’t thank you enough. I was given the opportunity to try on a selection of wigs (fell in love with 2nd one I tried on). Stacy made me feel at ease throughout my appointment and is very knowledgeable and understanding. I now have a few more on my wish list that I can’t wait to get. Thanks to Stacy I have a new confidence with my hair I never thought I’d have again.

August 29, 2022
Unprompted review
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Reply from My Beautiful Wigs

Hi Samantha, thank you so much for letting us know you had a great experience at the salon and this has given you confidence moving forward! Can't wait to help you again in the future :) have a great day

Rated 5 out of 5 stars

Fast delivery great service

Fast delivery. Beautifully packaged. Gorgeous quality wig. Unfortunately it just wasn’t for me. That’s where the excellent after sales customer service kicks in. No issues with returning and refund promptly issued.

August 6, 2022
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Reply from My Beautiful Wigs

Thankyou for letting us know know you had a great experience despite the wig not being right this time. Hopefully you will find the right one soon. We are here to help if you need us!

Rated 5 out of 5 stars

OUTSTANDING SERVICE

As ever 5 star service, the girls could not be more helpful answering all my questions and the fast delivery is outstanding. I will never go anywhere else for my wigs. Now I’m off to strut in my new Sutton Silversun Rooted, thank you girls for all your help. X

July 29, 2022
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Reply from My Beautiful Wigs

Hello, thank you so much for your lovely review. We really appreciate you taking the time to let us know you love your new Sutton too! Have a great day x

Rated 5 out of 5 stars

Brilliant

I can't give enough praise about MBW, their customer service is brilliant, Stacy always goes above & beyond to help in any way she can, she's an absolute star. I can highly recommend their wigs, beautiful, good quality & very realistic, I think my only gripe would be their very limited choice of petite wigs, but that goes for all wig companies, none of them stock enough choices in petite size wigs, so please take this on board, there are a lot of wig wearers who have small heads 🙂

July 16, 2022
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Reply from My Beautiful Wigs

Hi Abbi,
Thank you for this lovely review and your kind words. It is always a pleasure to help you and I am sorry that there isn't as much choice as there should be for petite sizes. However they are defiantly improving and i will keep pestering them :-) Thank you for taking the time to leave this review, your positive experience means the world to us. Look forward to seeing you again soon xx

Rated 5 out of 5 stars

Really friendly and helpfl

Really friendly and helpful with fixing one of my wigs (which is now perfect) and organising my purchase of another wig!

July 15, 2022
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Reply from My Beautiful Wigs

Hi Chloe, thank you so much for your kind words and lovely review. Here anytime you need us :-) xx

Rated 5 out of 5 stars

They are amazing!

They are amazing, so happy to answer questions and doubts either by email or in person and so respectful and kind with their clients. I will definitely be back for more!

July 14, 2022
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Reply from My Beautiful Wigs

Hi Patricia,
Thank you so much for your lovely review and kind words, it really does mean alot to us 😊 look forward to helping you again soon x

Rated 5 out of 5 stars

Highly recommend My Beautiful Wigs

I recently had an appointment here for a wig, which I was quite nervous about. Lynn put me at ease straight away, and was very kind and patient whilst I deliberated over style and colours. Even later on that afternoon when I was still trying to decide between two colours Lynn spent 15 minutes on the phone with me discussing. She is very knowledgeable on this subject and knows quite quickly what would suit / work for me and what wouldn't.
Feel very lucky to have this shop on my doorstop. I am already looking to make another appointment for a second wig.

June 22, 2022
Unprompted review
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Reply from My Beautiful Wigs

Hi, thank you so much for this lovely review :-) it means the world to us you have had a positive experience and thank you for taking the time to share your experience with other. We absolutely loved helping you find your beautiful new wig and look forward to seeing you again soon xx

Rated 5 out of 5 stars

Amazing service

Went for a consultation with Lynn for my first wig…. She was amazing. So helpful and made to feel completely at ease. I’ve come away with a wig that makes me feel like I’ve just walked out of the hairdressers. Can’t recommend My Beautiful Wigs enough x

June 15, 2022
Unprompted review
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Reply from My Beautiful Wigs

Thank you so much for letting us know you had a great experience with Lynn. It makes us very happy to hear you have a wig you love and can feel confident in!

Rated 5 out of 5 stars

Absolutely great service

Absolutely great service, great communication and fab wig.... I purchased the Estetica Sutton and I love it. Will definitely be back!! X

June 11, 2022
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Reply from My Beautiful Wigs

Thanks for leaving a positive review and happy with the service you received. We are glad to hear you will be back, we are here anytime you need help! Have a great day x

Rated 5 out of 5 stars

Amazing experience!

My mum went for a consultation at My Beautiful Wigs in Hayes and I accompanied for moral support. We arrived rather apprehensive due to the nature of the appointment but our consultant Lynn (an absolute angel!) put us immediately at ease. We had a private consultation room and my mum was made to feel that she could take her time, try on as many different products as she liked and ask all the questions she wanted. Lynn was professional, knowledgeable but also very friendly, warm and kind. All the staff seemed very polite and friendly. Absolutely no judgement was felt in any way at all. It's a safe environment for a sensitive and often emotional experience. My mum will definitely be returning and we 100% recommend My Beautiful Wigs to all that need support, advice and assurance during their search for hair pieces whether they are new or experienced.

June 9, 2022
Unprompted review
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Reply from My Beautiful Wigs

Thanks for taking the time to let us know about your time with us. It is great to hear that you had a positive experience and Lynn made you feel at ease. We look forward to helping you and your mum again in the future!

Rated 5 out of 5 stars

Absolutely brilliant service by Stacy…

Absolutely brilliant service by Stacy from day 1. I spoke to her 3 times and She helped me with my choice of wig which I have now received and am really happy with.
I am feeling much more confident after losing my hair whilst having chemo.
Thank you

June 1, 2022
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Reply from My Beautiful Wigs

Hi Lesley,
Thankyou so much for your kind comments. So glad you are happy and feeling confident again! :)

Rated 5 out of 5 stars

Such amazing customer service

Such amazing customer service, nothing is too much trouble. Great help during the ordering process and fast discreet delivery. Will definitely shop here again, products are of amazing quality. 😊

June 1, 2022
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Reply from My Beautiful Wigs

Thank you so much for your lovely review. Its so thoughtful of you to take the time to share your positive experience with others and it means a lot to us. Cant wait to help you again soon :-) xxx

Rated 5 out of 5 stars

Second Trip to My Beautiful Wigs

Second trip to My Beautiful Wigs ~ and, as before, it was an absolute pleasure!
Stacy was able to answer all my questions and concerns.
My wig fitting was unhurried, professional and lots of fun!
Will definitely be going back!
Many thanks
Karine C

May 31, 2022
Unprompted review
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Reply from My Beautiful Wigs

Hi Karine, thank you so much for another lovely review :-) its always lovely to see you and it is always a lot of fun. cant wait till next time xx

Rated 5 out of 5 stars

I can’t fault they ladies at my…

I can’t fault they ladies at my beautiful wigs. Always there to answer my questions. Love my first wig from here and now ordered my second haha!

Thank you 😊

May 28, 2022
Unprompted review
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Reply from My Beautiful Wigs

Hi Lucy, thank you so much for this lovely review. Its so kind of you to take the time to leave it. Thank you for choosing to shop with us, we are so glad you loved your experience and your wig an we cant wait to see you again soon xx

Rated 5 out of 5 stars

Cameron palm spring blonde

After contacting my beautiful wigs asking them to advise me me on different styles and colours I finally chose Cameron in palm spring blond it exceeded my expectation, I always think its difficult to choose when you don't actually see it,they were so so helpful and patient, nothing was too much trouble,also sending me videos of different wigs was great......thank you all so much at beautiful wigs...I would definitely recommend.....you were brilliant

May 26, 2022
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Reply from My Beautiful Wigs

Hi Lindsay, Thanks so much for letting us know how happy you are with the service and Cameron! Its means a lot to us. We hope to help you again in the future :)

Rated 5 out of 5 stars

Hudson wig in silver sun rt8

Order my lovely Hudson wig in silversunrt8 website was easy to access and pick a lovely wig delivery was fast amd received my wig which is perfect with a lovely note thank you so much my beautiful wigs x

May 25, 2022
Unprompted review
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Reply from My Beautiful Wigs

Thankyou so much for letting us know you had a great service and are happy with your new Hudson! Have a great day x

Rated 5 out of 5 stars

Really wonderful service

Really wonderful service! Before puchasing I sent an email to get some clarification on colours between wig brands and Stacy went above and beyond and sent me photos so I could see the visual difference between the colours on wigs in the same lighting situation. The order arrived in good time, well packaged with no damage to the box and the wig looks amazing!

May 25, 2022
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Reply from My Beautiful Wigs

Hi, thank you so much for taking the time to tell us that you had a great experience. Its important that you are able to choose the right wig and we love to help anyway we can. We look forward to helping you again in the future x

Rated 5 out of 5 stars

Fantastic Service !

Fantastic service, friendly and helpful.
I spoke to Dawn and she explained and answered all my questions, putting my mind to rest. Lynn then spent time emailing me asking for photos to help choose the correct colour wig. Robyn was just so on the ball with posting and keeping me up to date with everything. Thank you girls for the best service ever, I have found myself again and cannot believe how happy I feel wearing my Jamison in silver sunset rooted. There will definitely be more orders from me very soon, just which wig to go for next!!

May 24, 2022
Unprompted review
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Reply from My Beautiful Wigs

Hi Natalie, thank you so much for your lovely review, it really does mean the world to us, and we are so glad you found the experience helpful and have taken your time to share this positive experience with others :-) Cant wait to speak to you again soon. All the best :-) from the whole team xx


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