Excellent company, products & service. Thank you so much for your excellent help & service with the purchase of a mattress recently.
Company replied
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Excellent customer service !! Made to order - made and delivered in less than 2 weeks. Kept us informed regularly and they double checked sizes with Bailey. Mattress is excellent. We bought the Imper... See more
Company replied
What a pleasure to deal with Angelo, a true gentleman. Our new mattress for our caravan arrived today and we are over the moon with it. MyBespokeMattress goes above and beyond to honour your order. Co... See more
Company replied
Not quite as described. But a very comfotable mattress never the less. The cool upper layer is not as soft as memory foam. It has taken a couple of weeks to get used to it. This is no complaint but an... See more
Company replied
Company details
Written by the company
MyBespokeMattress specialises in crafting custom mattresses for caravans, campervans, motorhomes, boats, and odd size beds. Our commitment to quality craftsmanship, bespoke solutions, and exceptional customer service guarantees the perfect sleep experience. Whether you're on holiday or sailing the seas, we've got your comfort sorted. Transform your space. Elevate your sleep. Experience MyBespokeMattress.
Contact info
Unit 5 Imex Business Park, Flaxley Road, Stechford, B33 9AL, Birmingham, United Kingdom
- 0121 663 6299
- hello@mybespokemattress.com
- mybespokemattress.com
4.8
Excellent
54 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The service was excellent with a very…
The service was excellent with a very helpful informed sales person. The mattress was delivered on time and I was kept fully informed of the delivery time.
A faultless service'
August 24, 2023
Reply from MyBespokeMattress
Dear Sue,
Thank you for your 5-star review! We're delighted you found our service excellent and timely. Your praise motivates us to continue offering faultless service and top-quality made-to-measure mattresses.
Best,
Customer Service, MyBespokeMattress.com
Motorhome Mattress 5☆
I ordered a replacement mattress for my motorhome as the original was failing. I came across my bespoke mattress after looking online and dropped them a message on messenger then WhatsApp.
The process is made simple by dimension guidelines given in the site, remember to click single or double etc.
I ordered hoping to receivebefore we went on holiday, I wasnt disappointed! the mattress arrived within the week, a very straight forward pleasant transaction and great communication from the seller. 5☆
August 18, 2023
Unprompted review
Reply from MyBespokeMattress
Thank you for sharing your experience with our bespoke mattress service for your motorhome. We're thrilled that our dimension guidelines, prompt delivery, and communication met your expectations. Your satisfaction is our top priority. Safe travels and sweet dreams on your new mattress!
Exactly what we order
We brought our mattress ,but only now getting to use it.we are very happy with it ,it’s very comfortable and our experience with my bespoke mattress was excellent, very helpful when speaking over the phone .would highly recommend this company.Jill and Eric .date 27jun2023.
April 12, 2023
Reply from MyBespokeMattress
Dear Jill and Eric,
Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that you're enjoying your new caravan mattress and found our service helpful and satisfactory. It was a pleasure assisting you over the phone. We strive to deliver excellent customer experience, and your kind words truly make our day. Your recommendation means a lot to us.
Please don't hesitate to reach out if you need anything in the future. We hope you continue to enjoy restful sleep on your new mattress.
Best Wishes,
Paul Baker
My Bespoke Mattress
Excellent product
We ordered out made to measure mattress at the NEC show in February. We’ve just brought it out to our caravan in Spain. It is perfect, thank you for the great service. Thoroughly recommend.
April 13, 2023
Reply from MyBespokeMattress
Dear Trisha,
Thank you so much for your positive feedback and for recommending our mattresses. We're delighted to hear that your made-to-measure mattress has brought comfort to your caravan in Spain. We take pride in our service and are thrilled it met your expectations. Your satisfaction is our top priority.
Enjoy your travels and your new mattress! If you have any other needs in the future, please don't hesitate to reach out.
Best Regards,
MyBespokeMattress
I've ben using this caravan mattress…
I've ben using this caravan mattress for a couple of months now, and I couldn't be happeir with my purchse. The comfort lvl is fab. It feels like sleepin on a high-quality bed at home!
The price was suprisingly resonable, which initially made me question the quality, but I was proven wrong. This matress was not only affordble but also durable and suportive. It's been a fantastic adition to our caravan.
February 1, 2023
Unprompted review
Reply from MyBespokeMattress
Dear Dinkleboo
Thank you for taking the time to share your delightful experience with our caravan mattress! We're thrilled to hear that you're enjoying its exceptional comfort and that it feels like sleeping on a high-quality bed at home.
Your positive feedback on the reasonable price and impressive durability is greatly appreciated. It's wonderful to know that our mattress has exceeded your expectations and has become a fantastic addition to your caravan.
We hope you continue to have restful and enjoyable nights on your new mattress. If you have any questions or need further assistance, please don't hesitate to reach out to us. Thank you for choosing our product and happy caravanning!
Warm regards from MyBespokeMattress - your top choice for exceptional caravan mattresses!
I recently bought a mattress from this…
I recently bought a mattress from this company for my motorhome and I have to say, their attention to detail saved the day! They called to double-check the dimensions I provided, which turned out to be way off. Thanks to their diligence, we sorted it out. Now, I'm in the heart of France, enjoying a perfectly sized and super cosy mattress. Kudos to their amazing customer service and top-notch product! Much appreciated!
April 1, 2023
Unprompted review
Reply from MyBespokeMattress
Thank you so much for taking the time to share your positive experience with our company! We're thrilled to hear that our attention to detail and commitment to customer service made such a difference in your purchase.
It's great to know that our team was able to help you double-check the dimensions and ensure you received the perfect mattress for your motorhome. We always strive to provide the best possible service and products for our customers, and it's wonderful to hear that we succeeded in your case.
We hope you continue to enjoy your cosy mattress as you explore the beautiful French countryside. Your satisfaction is our highest priority, and we're always here to assist you with any future needs.
Thank you once again for your kind words and for choosing our company for your mattress needs. We wish you safe travels and many restful nights in your motorhome!
My mattress order...
Ordered a caravan mattress from here. Smooth process, speedy delivery, and ultra comfortable. Would definitely recommend.
April 15, 2023
Unprompted review
Reply from MyBespokeMattress
It's great to hear that you had a smooth and speedy experience with your order and that the caravan mattress you received was ultra comfortable. Thank you for taking the time to share your positive feedback and recommendation. We are pleased to have provided you with a satisfactory service and hope to serve you again in the future.
The perfect mattress for our caravan!
Our made to measure mattress was perfect for our caravan - it's extremely comfortable and we couldn't be happier. Excellent customer service and communication, would definitely recommend.
March 10, 2023
Unprompted review
Reply from MyBespokeMattress
Dear Kieran,
Thank you so much for taking the time to leave us such a wonderful review! We are absolutely delighted to hear that our made-to-measure mattress met your expectations and provided you with a comfortable experience in your caravan.
Our team is dedicated to offering exceptional customer service and communication, and it means the world to us when we receive positive feedback from our valued customers like you. We truly appreciate your recommendation, and we look forward to continuing to serve you in the future.
Once again, thank you for your kind words, and we hope you enjoy many more comfortable nights in your caravan with your MyBespokeMattress!
Warm regards,
Paul Baker
MyBespokeMattress
Very professional and great…
Very professional and great quality,friendly and quick delivery
April 6, 2023
Unprompted review
Reply from MyBespokeMattress
Thank you for your kind review! We're delighted to know that you found our service professional, and that you're pleased with the great quality of your caravan mattress. We always strive to provide friendly and quick delivery to our customers. Your feedback is truly appreciated, and we look forward to assisting you again in the future!
Very friendly staff
Very friendly staff, not at all pushy. Kept informed throughout the process.
March 15, 2023
Reply from MyBespokeMattress
Thank you so much for your 5-star review! We're thrilled to hear that you had a fantastic experience with our friendly staff while purchasing your custom-sized caravan mattress. We always strive to provide excellent service without being pushy, and we're glad that our commitment to keeping you informed throughout the process met your expectations.
We hope you enjoy many restful nights on your new custom-sized mattress in your caravan. If you have any further questions or need assistance, please feel free to reach out to us. We're always here to help.
Wishing you many happy travels!
Great service
March 15, 2023
Reply from MyBespokeMattress
Thank you for your 5-star review and for your kind words about our service! We're delighted to know that you had a great experience with us. Our team works hard to ensure our customers receive top-notch assistance, and your feedback is truly appreciated.
We're grateful that you chose us for your custom size mattress and bolster cushion, and we hope you continue to enjoy the comfort and support it provides. Please don't hesitate to reach out if you need any further help or have any questions. We're always here for you.
Thank you once again for buying your custom mattress with us!
Kind regards,
P Baker
www.mybespokemattress.com
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