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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the beautiful presentation, excellent paper, and vibrant illustrations. Many people found the ordering process simple and hassle-free, appreciating the ease of personalization and the timely, well-packaged delivery. However, some people were dissatisfied with the user experience, mentioning issues with tracking, unexpected delivery delays, or receiving incorrect orders. A few other people also felt that the content of some books was poorly written or contained confusing American grammar, and that the personalization options for character appearance varied inconsistently.

What people talk about most

Product

Customers consistently note positive experiences with product quality and personalization. Many reviewers... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high quality of the books,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the quick and... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and simplicity. Many reviewers... See more

User experience

People report ambiguous experiences with the user experience. Many customers found the ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From moment I ordered the whole process was so simple and hassle free. Updates were available to see of what stage book was at wheter it was printing, or binding or shipping. It was very quick process... See more

Company replied

Rated 5 out of 5 stars

I got my two grandchildren a book each for Christmas, the books are so beautiful, they Children absolutely love reading them and were amazed to find their names in the story. I made the mistake, I d... See more

Company replied

Rated 5 out of 5 stars

I ordered 3 books and they are fantastic! The stories of the ones I chose are just brilliant and It was lovely to read them. They feature 3 on my youngest Grandchildren, all siblings, and their names... See more

Company replied

Rated 5 out of 5 stars

Very good quality for a reasonable price when done on a 241 deal The names were transposed correctly, the stories longer than I thought they would've been so many more pages than I expected, and the... See more

Company replied


Company details

  1. Childrens Book Store
  2. Baby Store
  3. Children's Store

About My Best Book

Written by the company

📚 Personalised Children's Books 📚

Explore together as a family, with your children as the stars of their own adventure. Along with their name, you personalise their skin tone, hair colour and hair style, and other features depending on the book. The books are be ordered online with ease, exciting to read and are a great keepsake

🤩 A Unique Gift for Unique Children 🤩

Our large range of different adventures means you will be able to find the perfect book for your loved one. For the youngest reader, there are books about a trip in the forest and learning colours outside. Older children can explore the Land of Dinosaurs, an underwater odyssey or a quest to help the Winter Queen’s magical lantern glow bright again! br>

Books to help with the big life transitions for a child are also available. It could be that your little hero does not want to say goodbye to their pacifier, they need a good bedtime routine or are soon starting school. Written by a child psychologist, these books aim to provide guidelines and helpful tips to ease the stress of these big changes.

We are very happy to hear from our customers and are always ready to help find the perfect book for your child.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

846 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Highly recommended for any child but especially those who are not keen readers

The book i bought for my nephew who doesnt like reading he absolutely loves it he even took it to school and read it in class !!! I was elated, the book is excellent quality it is personalized with their names and you can choose the,hair style,hair colour, eye colour and skin tone, you can tell it is him and his brother also included a message from us i would highly recommend buying from my best book and will be using them again in the next time the delivery is also quick so thankyou very much

June 3, 2024
Unprompted review
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Reply from My Best Book

Wow! Thank you so much for sharing, Colleen. It's a super cool achievement for us when kids take their books to show off at school :)

Rated 5 out of 5 stars

Good quality and service

The stories for the books are varied with good content. This is the second book I've purchased and have been more than happy with the service.

May 31, 2024
Unprompted review
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Reply from My Best Book

Lovely! Thank you very much for your review, Sharon.

Rated 5 out of 5 stars

Beauiful book

Beautiful book. Very well made. Granddaughter delighted with it. Quick, easy and efficient service, ordering and receiving. Highly recommend.

May 18, 2024
Unprompted review
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Reply from My Best Book

Thank you so much for sharing, Pat. We are super happy to hear your granddaughter loves her book.

Rated 5 out of 5 stars

Amazing Book Helped Our Daughter Ditch the Dummy!

We were at our wit's end trying to get our 3-year-old daughter to give up her dummy. Her teeth were starting to show signs of being affected, and we knew it was time to make a change. We came across this book and decided to give it a try.
Honestly, the results have been incredible! After just one bedtime story, our daughter completely gave up her dummy and hasn't looked back since. The book's approach was gentle but clear. It was very effective, and it clearly resonated with her.
We are very grateful to the author for creating such a helpful resource. It's a lifesaver for any parent struggling with dummy dependence!

May 15, 2024
Unprompted review
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Reply from My Best Book

Wow! We are so happy to hear that our book really helped. Well done to your daughter (and family) with the transition. Thank you for sharing, Stephane.

Rated 5 out of 5 stars

Great stories

Read the stories and all were well written .Great fun for children especially when they realise they are the main characters

May 2, 2024
Unprompted review
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Reply from My Best Book

Thank you for your review, Michelle!

Rated 5 out of 5 stars

Great present for 5 year old football player

Was searching for a present for a football obsessed 5 year old friend of my son when came across mybestbook.uk. The book turned out of very good quality. The story is very engaging. Ordered the 2nd book for my son. Both my son and his friend love the book. Will definitely order more books if I find the suitable theme.

April 11, 2024
Unprompted review
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Reply from My Best Book

Amazing! Thank you very much for your lovely review.

Rated 5 out of 5 stars

Our granddaughter LOVES it.

A good selection of material was available and we liked the extent of customisation possible - right down to glasses and hair style. Purchasing was easy and delivery to the opposite side of the world was very quick. Our granddaughter LOVES the story about herself and will get lots of pleasure around future birthdays.

March 11, 2024
Unprompted review
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Reply from My Best Book

Lovely! Thank you so much for your great review, John. We are very happy to hear that your granddaughter loves her book :)

Rated 1 out of 5 stars

Still haven't received my book

I ordered my book and received an email saying it had been dispatched and would be delivered in the next couple of days . This was 7 days ago .

I have tried emailing them twice and received no reply .

I have tried calling the number and it isn't recognised .

This was a baby shower present which I now do not have in time and is looking like I may not receive .

Not very happy with this service at all! Would not recommend using .

March 27, 2024
Unprompted review
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Reply from My Best Book

Hi Jim.

I am very sorry to hear that this has been your experience. We have not received an email from yourself, so I just want to check that you have emailed info@mybestbook.uk?

Please could you email us again, with your order number so that I can look into what has happened and we can resolve the issue?

Best wishes,
Dan.

Rated 1 out of 5 stars

I gave them a second chance but didn't work

I gave them a second chance but didn't work either. The stories are boring, every page is a description of the illustration below, and the book can't be previewed.

March 12, 2024
Unprompted review
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Reply from My Best Book

Hi Andrea,

I am very sorry to hear that you are not satisfied with your books. I can see that you ordered our book about wild animals (in Spanish), which is designed to be an fun and educational book for younger children. This is why the text is descriptive, rather than an adventure with a heavier plot for older children.

We value that customers are satisfied and enjoy their books. All books can be previewed before buying, if you click/press the book before you add any personalised information. This was explained when you first wrote to us.

Please email us at info@mybestbook.uk as we would like to find a good solution for you.

Best wishes,
Dan.

Rated 5 out of 5 stars

The books are wonderful!

The books are wonderful. We already have 4 pieces at home and plan to order more. It's great that there can be more than one hero in the book, so we always have stories where there is a brother and a sister. And thanks to the book about the Dummy Elf, my son voluntarily gave up the dummy himself at the age of 2.5... completely without crying at all...

March 20, 2024
Unprompted review
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Reply from My Best Book

This is so lovely to read. Thank you so much, Daniela. A BIG well done to your son too, from all of us at My Best Book! 😊

Rated 5 out of 5 stars

Book arrived on time

I’m not an annoyed customer at all, no clue why that’s the title and I can’t change it.. I had a very good experience Book arrived on time, nicely made happy with my purchase

March 9, 2024
Unprompted review
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Reply from My Best Book

Thank you very much for your great review and the clarification that you are not annoyed 😊

Rated 5 out of 5 stars

What a perfectly lovely book my…

What a perfectly lovely book my grandson loves it with his name in it & Daddy's 🤞🤞it helps him with the toilet training 😁

February 23, 2024
Unprompted review
My Best Book logo

Reply from My Best Book

Thank you so much for sharing your lovely review, Debbie.

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect! Easy ordering and the book came right on time! Thank you!

January 12, 2024
My Best Book logo

Reply from My Best Book

Perfect! Thank you so much for your review, Jeannette.

Rated 5 out of 5 stars

Personalized Story Books

Unfortunately the books were
not delivered until January 11. This was supposed to be part of my grandchildren's Christmas gift.
Having said that, the two books I ordered were fabulous. The pages of the book are very thick and the illustrations are lovely. The two stories I chose were age appropriate and as cute as can be. I know my grandchildren will love the books when they actually get them. I would highly recommend these for a gift to any young child.

December 16, 2023
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Reply from My Best Book

Thank you very much for your review, Carol. It's great to hear that you think our books are fabulous.

Rated 5 out of 5 stars

Excellent book

Excellent book. Good size, good quality paper and graphics. This interactive book was the perfect gift for a little 3 year old boy, and the name runs right through the story, which in itself was good. Thoroughly recommend.

December 2, 2023
Unprompted review
My Best Book logo

Reply from My Best Book

Fantastic! Thank you so much for your lovely review.

Rated 1 out of 5 stars

Item not arrived

Ordered my book as per the website within date to get in time for Christmas.
It hadn't even been posted 5 days after the sale and only had any communication when I raised this, it suddenly got shipped.
Now I have no book for Christmas, and an email from the company saying if it doesn't arrive before Christmas then contact us in January.
Very helpful when it's a Christmas present!
Avoid!

December 23, 2023
Unprompted review
My Best Book logo

Reply from My Best Book

I am very sorry to hear this Steve. We always strive to delivery our books on time, but had some delays over the busy period.

It is very strange that you had no communication, as we always send an order confirmation and tracking information, when the order has been shipped

Please email us at info@mybestbook.us with your order number and we will find the best solution for you.

Best wishes,
Dan.

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