myBESTscooter Reviews 

264
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Good company , email technical support and get genuine help with extra tips to prevent silly mistakes installing spare parts. Bought MI PRO SCOOTER parts spot on they fit and similar prices than if fe... See more

Rated 5 out of 5 stars

Got exactly what i expected. Seller is friendly and doesn't talk like a programmed robot. The extra accessories come really handy (especially the valve extender). Fast response time and straight to th... See more

Rated 5 out of 5 stars

TL;DR Excellent and proactive service; fast delivery! I accidentally fried my M365 pro's controller board using medium regen braking. Did a bit of research where to get a new, genuine Xiaom... See more

Company replied

Rated 5 out of 5 stars

So i ordered a new brake replacement after my electric scooter fell over and it snapped. After waiting over a week i decided to drop a email to find out what was going on, i received an update straigh... See more

Company details

  1. Motor Scooter Dealer

Information provided by various external sources

myBESTscooter focus on delivering best quality products while providing an exceptional customer service. We provide most reviewed and trusted Xiaomi M365/Pro and Segway ES2/ES4 electric scooters, wide range of spare parts and accessories. All products on our platform are located in the UK, shipped within 24 hours and delivered next day for domestic customers (3-5 working days to Europe). Over the last year, we have launched more than 100 new products, served 14000 new customers and successfully expanded into Europe. We now have our items placed in the UK, Germany, Spain, France, Italy, Poland and Czech Republic!


Contact info

4.9

Excellent

TrustScore 5 out of 5

264 reviews

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4.9

All reviews

(264)

1 review in the last 12 months

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Rated 5 out of 5 stars

The only reason I haven’t left a review…

The only reason I haven’t left a review sooner is I have been having way too much fun on my new scooter! Matas was extremely helpful and honest when it came to what scooter would be best suited for me. Most sellers would make you go for the higher priced item, however, Matas stated the M365 would do everything I wanted. I ended up getting a M365 and M365 Pro (pro for me and M365 for my partner) Great at replying late on a Friday night, ready to pick up early Saturday morning and giving so much information on the scooter itself and the safety of it. Opening the box and explaining to the last detail, a bonus it comes with a rain cover, vibration dampers and other bits. I am not the most technical but I am confident in knowing if I require any help or I have any questions, he will be more than willing to ask or bring to repair. Great value for money! Thank you again Matas 👌🏻👌🏻

August 20, 2019
Unprompted review
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Reply from myBESTscooter

Hey Laura! Thanks a lot for your review and glad you're enjoying your new scooters. Happy riding! :) 🛴🛴🛴

Rated 5 out of 5 stars

Great shop.

This is a second time i have ordered some accessories for my m365 from Mybestscooter and i can totally recommend these guys!

Extremely quick delivery and good quality items. Thank you very much!

August 14, 2019
Unprompted review
Rated 5 out of 5 stars

I wanted a 360 Pro and couldn’t wait to…

I wanted a 360 Pro and couldn’t wait to get my hands on one. The team at myBestscooter helped setting my delivery up so it arrived next day. The emails I sent past 10pm, I really appreciate your help above and beyond customer service guys. Amazing machine and the app has handled two firmware upgrades without issue.
Thanks.
I will recommend you to anyone who asks.

August 10, 2019
Unprompted review
Rated 5 out of 5 stars

A STAR SERVICE

A star service... there’s as an issue where u writ met address wrong and Matt from mybestscooter immediately messaged me and got the correct info and my scooter was with me the next day after ordering it! Amazing. Since I’ve had it, I’ve had nothing but fun, saved money on petrol and cuz down small commute times by at least half.

Thanks again and I’m happy I brought form you guys!

Thanks

V

August 5, 2019
Unprompted review
Rated 5 out of 5 stars

Very reliable guys

Very reliable guys, sent my M365 pro brand new, all sealed within 2 days, post sale assistance of 5*, quick fix to my errors, good advice to my queries. Maybe bit pricey then competition but that's how you jump the queue isn't it? Again Matt is a reliable and nice guy helping on chat line with everything.

August 4, 2019
Unprompted review

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