Good company , email technical support and get genuine help with extra tips to prevent silly mistakes installing spare parts. Bought MI PRO SCOOTER parts spot on they fit and similar prices than if fe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Got exactly what i expected. Seller is friendly and doesn't talk like a programmed robot. The extra accessories come really handy (especially the valve extender). Fast response time and straight to th... See more
TL;DR Excellent and proactive service; fast delivery! I accidentally fried my M365 pro's controller board using medium regen braking. Did a bit of research where to get a new, genuine Xiaom... See more
Company replied
So i ordered a new brake replacement after my electric scooter fell over and it snapped. After waiting over a week i decided to drop a email to find out what was going on, i received an update straigh... See more
Company details
Information provided by various external sources
myBESTscooter focus on delivering best quality products while providing an exceptional customer service. We provide most reviewed and trusted Xiaomi M365/Pro and Segway ES2/ES4 electric scooters, wide range of spare parts and accessories. All products on our platform are located in the UK, shipped within 24 hours and delivered next day for domestic customers (3-5 working days to Europe). Over the last year, we have launched more than 100 new products, served 14000 new customers and successfully expanded into Europe. We now have our items placed in the UK, Germany, Spain, France, Italy, Poland and Czech Republic!
Contact info
United Kingdom
- info@mybestscooter.co.uk
- mybestscooter.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arrived quickly
Arrived quickly. Does what it’s meant to do. No complaints.
The only reason I haven’t left a review…
The only reason I haven’t left a review sooner is I have been having way too much fun on my new scooter! Matas was extremely helpful and honest when it came to what scooter would be best suited for me. Most sellers would make you go for the higher priced item, however, Matas stated the M365 would do everything I wanted. I ended up getting a M365 and M365 Pro (pro for me and M365 for my partner) Great at replying late on a Friday night, ready to pick up early Saturday morning and giving so much information on the scooter itself and the safety of it. Opening the box and explaining to the last detail, a bonus it comes with a rain cover, vibration dampers and other bits. I am not the most technical but I am confident in knowing if I require any help or I have any questions, he will be more than willing to ask or bring to repair. Great value for money! Thank you again Matas 👌🏻👌🏻

Reply from myBESTscooter
Really helpful
Really helpful, great communication and very approachable. Thanks for your help!
Great shop.
This is a second time i have ordered some accessories for my m365 from Mybestscooter and i can totally recommend these guys!
Extremely quick delivery and good quality items. Thank you very much!
I wanted a 360 Pro and couldn’t wait to…
I wanted a 360 Pro and couldn’t wait to get my hands on one. The team at myBestscooter helped setting my delivery up so it arrived next day. The emails I sent past 10pm, I really appreciate your help above and beyond customer service guys. Amazing machine and the app has handled two firmware upgrades without issue.
Thanks.
I will recommend you to anyone who asks.
And thanks for those extra gifts :)
great product very quick shipping
Quick service and good product
Quick service and good product. Very happy overall.
A STAR SERVICE
A star service... there’s as an issue where u writ met address wrong and Matt from mybestscooter immediately messaged me and got the correct info and my scooter was with me the next day after ordering it! Amazing. Since I’ve had it, I’ve had nothing but fun, saved money on petrol and cuz down small commute times by at least half.
Thanks again and I’m happy I brought form you guys!
Thanks
V
Quick delivery and competitive prices
Very reliable guys
Very reliable guys, sent my M365 pro brand new, all sealed within 2 days, post sale assistance of 5*, quick fix to my errors, good advice to my queries. Maybe bit pricey then competition but that's how you jump the queue isn't it? Again Matt is a reliable and nice guy helping on chat line with everything.
Absolutely amazing service
Absolutely amazing service. Will be definitely recommend to all my friends. Thanks!!!
Great company, fast service
Great company, fast service. My rear fender from my Segway ES4 came off. These guys were on it next day. Can't say better than that.
10/10-Product description
10/10-Product description
10/10- Tracking information
10/10- Delivery.
Overall 10/10.
Very very helpful
Scooter Parts
I have purchased scooter parts. I highly recommend myBESTscooter. Keep it up!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







