myBESTscooter Reviews 

264
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Good company , email technical support and get genuine help with extra tips to prevent silly mistakes installing spare parts. Bought MI PRO SCOOTER parts spot on they fit and similar prices than if fe... See more

Rated 5 out of 5 stars

Got exactly what i expected. Seller is friendly and doesn't talk like a programmed robot. The extra accessories come really handy (especially the valve extender). Fast response time and straight to th... See more

Rated 5 out of 5 stars

TL;DR Excellent and proactive service; fast delivery! I accidentally fried my M365 pro's controller board using medium regen braking. Did a bit of research where to get a new, genuine Xiaom... See more

Company replied

Rated 5 out of 5 stars

So i ordered a new brake replacement after my electric scooter fell over and it snapped. After waiting over a week i decided to drop a email to find out what was going on, i received an update straigh... See more

Company details

  1. Motor Scooter Dealer

Information provided by various external sources

myBESTscooter focus on delivering best quality products while providing an exceptional customer service. We provide most reviewed and trusted Xiaomi M365/Pro and Segway ES2/ES4 electric scooters, wide range of spare parts and accessories. All products on our platform are located in the UK, shipped within 24 hours and delivered next day for domestic customers (3-5 working days to Europe). Over the last year, we have launched more than 100 new products, served 14000 new customers and successfully expanded into Europe. We now have our items placed in the UK, Germany, Spain, France, Italy, Poland and Czech Republic!


Contact info

4.9

Excellent

TrustScore 5 out of 5

264 reviews

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4.9

All reviews

(264)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb

Ordered twice from the company now and they have always despatched and delivered within the next working day.
A good selection of accessories for your scooter at reasonable prices.
Highly recommended and will be ordering from them in the near future.

April 20, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, really quick to answer any questions might have, also once ordered it’s a very quick delivery service, brilliant company would recommend

April 20, 2020
Unprompted review
Rated 4 out of 5 stars

Service and parts are fine

Service and parts are fine, except rain cover, which transparent part is scratched (most likely from the factory). But it is cheap part, so I dont want to bother you and myself with sending it back and forward

April 11, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent website with good service to match highly recommended

A good website with a variety of spares for my xiaomi M365 Pro scooter. The ordering process was easy and quick. I ordered two Honeycomb Solid Rubber Tyres - Black. The order arrived within one working day of ordering and the quality of the product is excellent.
I shall definitely be ordering another set of tyres for my other scooter. Excellent service with an easy to navigate site

March 31, 2020
Unprompted review
Rated 5 out of 5 stars

Royal Mail lost my package but I got…

Royal Mail lost my package but I got refunded 100% from mybestscooter... Three weeks later.

During this time my package was lost, I email mybestscooter and got very quick replies. Always the next working day. And very honest/kind replies.

March 17, 2020
Unprompted review
Rated 5 out of 5 stars

MyBestscooters are as the name says the BEST!

MyBestscooters have gone above and beyond for me. After having my Xiaomi pro controller fail on me and the dashboard. Matt was so helpful and didn’t just help source a controller he gave me his personal controller, which was sent out the next day. He also helped me troubleshoot the whole repair of my scooter. My scooter is now up and running but without this company I was looking at a new scooter also would cost me more in parts from other Rip off companies. He also reset the millage and was quick to respond at anytime to my emails. Today we don’t get this customer service it’s all just money. I will use this company above any other. They are genuine and extremely customer focused.

March 13, 2020
Unprompted review
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Reply from myBESTscooter

Hey! Very glad to read this review, thank you and all the best! :)

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