Mybookcart.com Reviews 144

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I finally decided to sell my old textbooks and was surprised they were still worth quite a bit! Mybookcart was easy to sign up, get a shipping label and fast payment! And they use PayPal which you can... See more

Rated 5 out of 5 stars

I was unable remove a prior review that I entered with a 1 star as I had not received payment for the book I sold. This was totally my fault as I had entered my PayPal account info incorrectly. They... See more

Rated 5 out of 5 stars

Selling back my books was simple and easy. Mybookcart sent me emails letting me know when my books had been received and let me know when to expect payment. I will definitely be using mybookcart for f... See more

Rated 5 out of 5 stars

I was skeptical of using Mybookcart because of some of the negative reviews, but I decided to go for it anyway since they offered the most money for my 2 books. The books were in excellent shape. They... See more

Company replied

Company details

  1. Book Store

Information provided by various external sources

Sell Textbooks Online For Cash! Get The Most Money For Your Used College Books. Free Shipping For All Textbook Buybacks. Payment is by Check or PayPal. Type in your books' ISBN numbers into the search box to see how much we are buying your used textbooks for!


Contact info

4.1

Great

TrustScore 4 out of 5

144 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The transaction was easy and they paid…

The transaction was easy and they paid more than any other site. Amazon still has not responded to my inquiry regarding selling my books, which doesn’t matter because I found my book cart. Thank you.

July 26, 2019
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

Thank you for choosing Mybookcart.com to sell back your textbooks. We make very effort to make the textbook selling process easy and fast. Our goal is to issue payment next day after delivery.

Rated 5 out of 5 stars

As advertised

I shipped my book out on a Saturday and had my $ via PayPal Monday, 9 days later, no problem.

July 9, 2019
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

Thank you for choosing Mybookcart.com to sell back your textbooks. We make very effort to make the textbook selling process easy and fast. Our goal is to issue payment next day after delivery.

Rated 1 out of 5 stars

Scam!! Do not deal with them!!

This website is a scam. I shipped them my book in good, usable condition and they rejected it, claiming it had "water damage". It had no water damage when I shipped it and I shipped it in a plastic water-resistant envelope. They are liars. They are now forcing me to pay to have my book shipped back. Ridiculous! If I don't pay them they will probably sell it anyway and cheat me out of the money. Stay FAR FAR AWAY!!!!
P.S. Ignore their reply. They just want to justify their crooked policies. Also if they find water damage they should pay to ship it back if it's so hard to see.

July 2, 2019
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

Thank you for your feedback. Please note we do not purchase books with liquid damage. A lot of times, water or liquid damage can be towards the back of the book, especially in the index. This can be easy to miss if you do not check the whole book for liquid damage.

Rated 5 out of 5 stars

I was skeptical of using Mybookcart…

I was skeptical of using Mybookcart because of some of the negative reviews, but I decided to go for it anyway since they offered the most money for my 2 books. The books were in excellent shape. They received my books and sent me a check for the amount quoted in a timely manner. My experience was great and I will use them again.

June 19, 2019
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

Thank you for choosing Mybookcart.com to sell back your textbooks. We make very effort to make the textbook selling process easy and fast. Our goal is to issue payment next day after delivery.

Rated 5 out of 5 stars

Quick payment!

June 12, 2019
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

Thank you for choosing Mybookcart.com to sell back your textbooks. We make very effort to make the textbook selling process easy and fast. Our goal is to issue payment next day after delivery.

Rated 5 out of 5 stars

Great place to sell book

I received the payment pretty fast. The process overall was also very quick and reliable.

June 11, 2019
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

Thank you for choosing Mybookcart.com to sell back your textbooks. We make very effort to make the textbook selling process easy and fast. Our goal is to issue payment next day after delivery.

Rated 5 out of 5 stars

THE BEST BUY BACK AROUND!

June 10, 2019
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

Thank you for choosing Mybookcart.com to sell back your textbooks. We make very effort to make the textbook selling process easy and fast. Our goal is to issue payment next day after delivery.

Rated 1 out of 5 stars

Beware - Do not sell them your textbooks.

I recently sold a book to them that I had a concern with. Their webpage indicated that the book in question was a paperback and not a loose-leaf edition that I had. I called their customer service line and was assured so long as the ISBN number matched, there would be no problems. A few days later I received about 25% of what I was expecting and was told that the sale was rejected since it was not a paperback edition. I messaged them to cancel the sale and request my book to be shipped back but its been 2 weeks and their customer service are not helpful in resolving this issue.

June 7, 2019
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

Thank you for your review. If you are selling a Loose Leaf textbook, it is extremely important to use the right ISBN for the loose leaf binding. Please do not use the ISBN on the copyright page, as the publishers will re-use the ISBN for the paperback or hardcover version. Do not use this ISBN. The correct ISBN for Loose Leaf version textbooks is located on the front or back cover above the barcode. On every packing slip that is printed from our website it states "If you are selling back a Loose Leaf textbook, please make sure the correct ISBN is used to receive a quote. The correct ISBN is located on the front or back cover above the barcode. Our website will state "Loose Leaf" in the bibliographic data when the correct ISBN is used. The correct ISBN and binding must be mailed to receive the offer quoted".

Rated 5 out of 5 stars

Excellent communication and received…

Excellent communication and received check in a timely manner.

May 15, 2019
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

Thank you for choosing Mybookcart.com to sell back your textbooks. We make very effort to make the textbook selling process easy and fast. Our goal is to issue payment next day after delivery.

Rated 5 out of 5 stars

Didn’t take long at all to get back my…

Didn’t take long at all to get back my money for the books I sold to them. very good website will be using AGAIN!!!!!!!!

May 11, 2019
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

Thank you for choosing Mybookcart.com to sell back your textbooks. We make very effort to make the textbook selling process easy and fast. Our goal is to issue payment next day after delivery.

Rated 5 out of 5 stars

They are FAST and Easy

May 10, 2019
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

Thank you for choosing Mybookcart.com to sell back your textbooks. We make very effort to make the textbook selling process easy and fast. Our goal is to issue payment next day after delivery.

Rated 5 out of 5 stars

Great service!

Got my money within a week!

May 7, 2019
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

Thank you for choosing Mybookcart.com to sell back your textbooks. We make very effort to make the textbook selling process easy and fast. Our goal is to issue payment next day after delivery.

Rated 5 out of 5 stars

Great!

Great experience, quick to pay.

May 7, 2019
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

Thank you for choosing Mybookcart.com to sell back your textbooks. We make very effort to make the textbook selling process easy and fast. Our goal is to issue payment next day after delivery.

Rated 5 out of 5 stars

This is a great way to pass along books…

This is a great way to pass along books that will not be used again. And get back a little of the money invested.

May 6, 2019
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

Thank you for choosing Mybookcart.com to sell back your textbooks. We make very effort to make the textbook selling process easy and fast. Our goal is to issue payment next day after delivery.

Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with trustpilot and mybookcart. I needed to sell my books fast because I was done with my semester and I immediately got the shipping labels sent out my books and received my check in the mail.

May 5, 2019
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

Thank you for choosing Mybookcart.com to sell back your textbooks. We make very effort to make the textbook selling process easy and fast. Our goal is to issue payment next day after delivery.

Rated 1 out of 5 stars

They can say your book is fake - and require you to pay them to get it back!

UPDATE: The sudden "positive 5 star" reviews in short time span on this site appear to be in response to MyBookCart inviting former customers to come leave a review... however if this is done as per TrustPilot the invite must go out to ALL former customers and not just ones who had a good experience. I have not got any such invite from MyBookCart to come give a review on TrustPilot. It does not appear from what I have seen thus far anyone other than a handful of select customers who had perfect experiences with this company have got the invites.

I gave this company a 1 star review.

Here is what happened.

MyBookCart.com agreed to buy my book. I mailed it to them.

Within hours of them getting it they sent me a generic email that they think it is a copy of the book and so will not buy it and if I want it back, I have to pay them.

The book was in good shape and a full color text book in perfect condition. It was not a photocopy of a book. This was not a copy of a book, it was a full color real textbook.

When I found this company, I had never heard of them before. A book selling site listed them as the highest paying site. So I sent MyBookCart my book and they sent me a email to confirm what they would pay me when they got it. I imagine this is a common experience for how customers come to have their first experience with this company.

Of course the book had to be in good shape and no water or fire damage, and not lots of pen underlining and highlighting,etc. That is clearly stated in the email they sent. There was zero disclosure they have a policy they can just in their opinion, even with a very good real full color actual textbook, (not a photocopy or any signs of a copy), just deem it is fake and pay nothing.

Then they stated to get it back, they must be paid via paypal. That policy is not disclosed in the email they sent. Amazon if they do not buy your book, will send it back to you, they do not charge you to get it back.

I wonder how many people who send MyBookCart books who have the same experience, just go along with the "policy" that is not disclosed in the email they were sent and just forget it and tell them to "trash the book".

I wonder if the books are actually "trashed". I have this feeling I have been scammed and fell into a scam. Had they just sent my book back I would never have got so upset and felt so wronged by this company. Why would a company instead of just sending a book back instead of trying to charge for it -- invite what appears to be only select customers who had a perfect experience to come give reviews on a third party website?

When I saw this company was paying more than others, I thought they may just be a really honest good company. I am still shocked how they do business.

Best of luck if you send this company your books and they tell you how much you will get. Unless of course, they deem it is fake, and pay you nothing.

May 4, 2019
Unprompted review
Rated 5 out of 5 stars

Good experience

Good experience. Easy to sell the book. They email the label, send it in...get your $ in the mail soon after! I highly recommend my bookcart.

May 2, 2019
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

Thank you for choosing Mybookcart.com to sell back your textbooks. We make very effort to make the textbook selling process easy and fast. Our goal is to issue payment next day after delivery.

Rated 5 out of 5 stars

Website review

My first time using the website to sell a textbook and I was able to get the highest pay with this website.

April 29, 2019
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

Thank you for choosing Mybookcart.com to sell back your textbooks. We make very effort to make the textbook selling process easy and fast. Our goal is to issue payment next day after delivery.

Rated 5 out of 5 stars

Great!

Smooth transaction, prompt payment. :)

April 29, 2019
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

Thank you for choosing Mybookcart.com to sell back your textbooks. We make very effort to make the textbook selling process easy and fast. Our goal is to issue payment next day after delivery.

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