PLAYER BEWARE! MYB CASINO / MY BOOKIE SEIZED $210,085.70 WINNINGS FROM PLAYER ACCOUNT, AND DISABLED ACCOUNT WITHOUT ANY NOTIFICATION OR EXPLANATION!
PLAYER BEWARE!
MYB CASINO / MY BOOKIE WILL SEIZE YOUR WINNINGS!
UPDATE: May 26, 2021 - 10:27 PM EDT: SBR is now directly involved with working to get the account and balance back. Betsoft confirms no glitch and nothing wrong with the "Take" slots. MYB refuses to issue evidence to support case. ADR Complaint had been filed.
I would highly recommend EVERY Player to strongly reconsider playing at MYB Casino / My Bookie. What occurred to my account is truly unbelievable and something that NO Player could honestly ever imagine happening. What you will read below is 100% fact and is supported by a large amount of documentation.
Here is what occurred.
On the evening of March 31, 2021, MYB Casino / My Bookie seized my ENTIRE balance of $210,086. Yes, a balance of $210,086! MYB Casino disabled my account, without any notification or information provided to me as to why they took action in disabling my account. After consistently trying to speak with their Casino Management and Casino Security Teams without any success for 3-weeks, I finally received an email notification from them that my account had been reenabled, but with a balance of $0!
MYB Casino / My Bookie cited a "policy" allegedly allowing them to seize my entire winnings. MYB Casino / My Bookie cited that somehow two slot games ran by slot game manufacturer, Betsoft, (Take the Bank and Take Santa's Bank) had "glitches" in those two slot games dating all the way back to June, 2020. This would be over a period of 9 months! MYB Casino / My Bookie stated that Betsoft notified them of the "glitch" in both slot games and asked for an immediate review of my account to take place.
It is incomprehensible that MYB Casino / My Bookie would be notified 9 months later (June, 2020 to March, 2021) about "glitches" that were allegedly found in these two slots games, when these two slot games are being played at thousands of online casino sites around the world. MYB Casino specifically advertises on its website that all of their slot games are consistently audited for fair play, using RNG technology. Betsoft states the same thing on their website. Yet, somehow alleged "glitches" in those two slot games were present as far back as June, 2020, and online casinos around the world were never notified of this until 9 months later?
A TOTAL LIE!
Even though those two slot games use RNG technology like ALL slot games use, which are also consistently reviewed by MYB Casino / My Bookie, Betsoft, and the Curacao Gaming and Gambling bodies; somehow MYB Casino / My Bookie is claiming that there were "glitches" in these two slot games, and I somehow KNEW this and somehow took advantage of these two slot games for nearly a year.
As such, they cited a "policy" that allows them to seize my ENTIRE winnings all the way back beginning in June, 2020.
FRAUD!
Additionally, during the evening of March 31, 2021, MYB Casino / My Bookie reenabled my account, but with a balance of $0, and under my account, they show 43 separate manual debit transactions of -$5,000, thus eliminating my entire balance!
The intent of MYB Casino / My Bookie is very clear. To avoid paying a Player large winnings earned over time, they will seize your winnings ad-hoc and inform you that you somehow "gamed" the slots, giving them the full right to seize your balance.
A COMPLAINT HAS BEEN FILED AGAINST MYB CASINO AND BETSOFT WITH CRACAO GAMING.
SBR IS ALSO INVOLVED.
GO TO SPORTSBOOK REVIEW AND CHECK OUT THE POST UNDER "SPORTSBOOK & THE INDUSTRY". (#1 POST IN THE FORUM!)
What has occurred should be quite clear and obvious to all Players. This matter is nothing more than MYB Casino / My Bookie purposely and illegitimately trying to find a way to avoid paying a Player. All online slots use RNG technology. Players and online casinos know there that is NO possible way for a Player to "rig" or "cheat" any online slot game, period.
It is totally ludicrous, insulting, fraudulent, and criminal what MYB Casino / My Bookie has done. It is completely unfair, unwarranted, and is essentially an illegal way to rip away a Player's winnings to allegedly avoid paying a Player.
MYB Casino / My Bookie allegedly realized that having to pay a Player $210,086 would significantly hurt them financially. This emphasizes the extreme caution that a Player should take before even considering to play at MYB Casino / My Bookie.
In conclusion, I highly recommend ALL Players to use extreme caution and strongly reconsider ever playing at MYB Casino / My Bookie.
It would be very disheartening to learn that other Players with winnings, having their entire balances seized at a moment’s notice, from absolutely no fault from the Player.
Please use my occurrence as a very real and clear example that you, as a Player, should exercise extreme caution before moving forward to play at MYB Casino / My Bookie.
April 12, 2025
Unprompted review