Telemarketing nonsense. They found my daycares number via public records since its a licensed daycare in Canada. They used that number to proactively call me and try to offer me services. So i go t... See more
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I wanted to deactivate my account and I was ghosted in chat. The moment I mentioned that had to cancel service I was left to figure out how I would be contacted- googling the internet for answers! Poo... See more
Start up has had some problems, maybe provide more couching on what to do when you have problems with parents being able to get into their child’s account. Some parents, family, pick ups, would get in... See more
As an educator, this software is time consuming and very clunky. In order to create one row of a lesson plan it takes no less than 16 clicks - for one row! Keep in mind that one row includes ONLY Circ... See more
Company details
Written by the company
Easy-to-use preschool & child care management software. Manage classrooms, observe students, collect tuition, communicate with families - all from one app!
Contact info
275 Battery St, 23rd Fl., 94111, San Francisco, United States
- mybrightwheel.com
Hasn’t replied to negative reviews
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I like the idea I can see who is…
I like the idea I can see who is working , and what kids checked in
Great App
I would like to have the calendar available on the website to edit for classrooms.
Overall we love the app. It is making my job as receptionist a-lot easier.
Start up has had some problems
Start up has had some problems, maybe provide more couching on what to do when you have problems with parents being able to get into their child’s account. Some parents, family, pick ups, would get invited but no code/passed to log into the sight. Or couldn’t access multiple children. Maybe a trouble shooting training
It's so great!
I love brighthweel! I love seeing pictures of my kids and getting updates throughout the day!!
My staff and parents both love the user…
My staff and parents both love the user friendly apps & our communication between everyone is much improved. As owner/director it's reports make my job much easier. Do wish they would add a shareable menu feature!
I like doing my documenting this way
I like doing my documenting this way. It is fast and easy.
Brightwheel has met our Family Home…
Brightwheel has met our Family Home Daycare needs. Managing students and billing with ease.
I enjoy brightwheel because it makes…
I enjoy brightwheel because it makes being a teacher easier! I had troubles putting in everything for all my students in a timely matter before, but with brightwheels organization an easy to navigate set up it helps me cut that time in half!
As a teacher
As a teacher, I have found Brightwheel very user friendly. It is a huge timesaver in communicating with parents. I love that all of the information I may need from minute to minute is as my fingertips.
For the most part it’s great
For the most part it’s great. Would like to see improvement in sending pictures, quantity is too small per person. And improvement is needed for some kind of a sign-up sheet for teachers to send out for parents to request items or volunteers
Log in
It took them 1 week to fix my log in connection as a teacher.
Excellent school management program
Excellent school management program that’s user friendly as well. With the ever evolving progress in technology , I want to see an enhancement that includes yearly reviews of child performance at school. Thank you!
Brightwheel has many great features but…
Brightwheel has many great features but is missing a few. The customer service and technical service need a little improvement.
Fortunately, you don't need it much.
Quick Replies
Brightwheel has become a great tool for staff and parents to better communicate any and all needs of children and parents and staff. It has also been a quick learn.
Really great program
Really great program, I just wish that I could use it for bookkeeping as well.
I think it is very user friendly and a…
I think it is very user friendly and a great way to share with parents!
Super easy to use!
Very easy and user friendly
Very easy and user friendly. I like the color schemes too haha
Great app makes communication with…
Great app makes communication with parents so simple to use. Communion in preschool is key and this app makes it so professional and organized.
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