These guys know the value of great, HUMAN customer service. The app is great, clean, simple. The service is fast and efficient. What sets them apart is the amazing customer support; fast, friendly, kn... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
MyBTC.ca is the fastest, safest and easiest way I have found to purchase bitcoins. I have tried mining bitcoins, purchasing them online at now-defunct Canadian crypto exchanges, bitcoin atms, localb... See more
Company replied
First transaction went off without a hitch. Easy to get verified and coins were deposited after a very nice phone call to check my identity. All in all very satisfied with the service and being able t... See more
For anyone just getting into crypto, listen up. MyBTC will make your life easy. This exchange uses live customer support, based out of Toronto. It's so refreshing to hear a live human voice at the oth... See more
Company replied
Company details
Written by the company
MyBTC.ca helps Canadian's to buy and sell $20-$500K worth of Bitcoin & Ether with Interac e-Transfer, Bank Wire, Flexepin vouchers and Credit or Debit card payment methods. Try us out today and trade the Canadian way!
Contact info
206-260 Adelaide St. E, M5A1N1, Toronto, Canada
- 647.875.6717
- help@mybtc.ca
- mybtc.ca
You should know
4.9
Excellent
275 reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So when I was first looking into buying…
So when I was first looking into buying bitcoin I was a little unsure until my friend recommend me to MyBTC, and since then I have not looked back as they offer great service and quickly too.
September 14, 2020
Unprompted review
MyBTC.ca is top notch
MyBTC.ca has been my first choice to purchase bitcoin. With tons of payment options and a team authorizing purchases 24hours a day. It's a secure fast company to work with.
August 27, 2020
Unprompted review
Top notch company
Multiple ways to purchase bitcoin, reasonably timely purchases, not too high of fees. Responsive support staff. All in all, trustworth company offering a great service
August 25, 2020
Unprompted review
Friendly staff and rapid deposit of funds.
Friendly staff and rapid deposit of funds. I will buy here again.
August 25, 2020
Unprompted review
Positive experience with MyBTC
I had a positive experience with MyBTC.ca . It was my first experience investing in crypto, and they made it easy. They even called me to help with ID verification, and were very friendly and easy to deal with over the phone.
August 23, 2020
Unprompted review
Quick and easy BTC deposits
Verification was thorough and quick. I’ve made several purchases so far and have noticed the quickest deposit times vs competitors. They also personally asked if they could help with the purchase process which was nice.
August 22, 2020
Unprompted review
Such a much needed service
Such a much needed service. Before myBTC.ca you had to run around town looking for an ATM that was working. Now, you can buy bitcoin from home within a matter of minutes. Response time is always quick and dependable.
August 22, 2020
Unprompted review
Quick and easy to set up account
Quick and easy to set up account. Very helpful to guide you through the process
August 20, 2020
Unprompted review
Reply from MyBTC.ca
Thanks Steve. You've been great!
Fast friendly service
My Bitcoin is always sent very soon after I send them an etransfer. The fees are fair and the customer service is friendly and responsive. Easiest way to buy Bitcoin.
August 19, 2020
Unprompted review
Quick and Painless.
The registration process was Easy. Within the hour, I received a phone call to confirm a few details, and I was verified.
August 11, 2020
Unprompted review
Staff guided me through the entire…
Staff guided me through the entire process of buying my first bitcoin. Fast verification and quick transfers
August 5, 2020
Unprompted review
Would buy again!
I struggled with other services to get bitcoin in Canada but MyBTC made it very easy for me and the entire transaction went well!
July 19, 2020
Unprompted review
Satisfied customer
Professional service and prompt in their replies to queries.
July 7, 2020
Unprompted review
Very professional service offered here
Very professional service offered here. Friendly and knowledgeable staff that will guide you through the very easy setup process.
June 12, 2020
Unprompted review
Mybtc.ca is the bees knees
Mybtc.ca is the bees knees! I get my btc in less than an hour after I send my e-transfer, made a few orders so far and all been smooth.
-Adam
June 10, 2020
Unprompted review
Great !!!
I have had great service with them, it a little while to get everything verified and what not but after that its been quick and when i had a problem they had fast cusyomer support and helped me right away
June 10, 2020
Unprompted review
Site is so easy to use
Site is so easy to use. Having the availability of accepting etransfer purchases is unique and amazing. First purchase which I expected to take a day or 2 to process was done within an hour.
May 28, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.