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My Canada Payday Reviews 1,158

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TrustScore 4.5 out of 5

4.6

Non-Bank Financial Service
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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the efficiency and speed of their processes. Many people appreciate the outstanding customer service, noting the helpfulness and politeness of the staff. The user experience is frequently described as easy and straightforward, with quick response times being a significant positive. However, some customers were dissatisfied with the service, mentioning that their time was wasted and that loan approvals, advertised as quick, took days. A few other people also felt that the application process was time-consuming and invasive, with some experiencing issues like their bank account being locked or their self-employment income not being accepted.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the fast, reliable, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting their helpfulness,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being proficient,... See more

User experience

Reviewers consistently express satisfaction with the user experience, highlighting its ease and efficiency.... See more

Response time

Clients share positive opinions on response time. Many reviewers praise the quick and accurate process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a client with My Canada Payday for a couple of years. This group is super client-focused and supportive while using a platform that is streamlined and efficient. The process is quick an... See more

Rated 5 out of 5 stars

I’ve always had an amazing experience with this company. They’re trustworthy, knowledgeable people. Transparency is wonderful with this company and good thing you can call to speak them if needed!! Th... See more

Rated 5 out of 5 stars

I've been using my canada payday for a few years and never have I ever had an issue. If I need more than 3 payments they allow that. Responding time is amazing. Deposit after papers are signed ate wit... See more

Rated 5 out of 5 stars

My canada payday I give them 5 stars I'm truly bless that I came across them they go above and beyond keep up the wonderful work that u are doing ,and thanks much fir ure tremendous help...

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

Online payday loans in Canada. Borrow up to $1500 and get the funds in your account immediately.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Wasted time

If I could give a lower rating I would even when you are able to cover it just becomes a big waste of time when you put all your info in to be turned away and told to come back in 30 days. Trust me no one's coming back in 30 days you had your chance another long place will do it

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

Approved

My experience was great, it was done quickly and professionally and the customer service is superb website is easy to navigate thank you 😊

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

The Lady on the phone was very patient and guide me through everything I definitely will let people know about your store

December 31, 2024
Unprompted review
Rated 5 out of 5 stars

Very reputable company

Very reputable company. If u need money for any emergency or just extra cash, pay bills, I recommend My Canada Payday. They are friendly, fast service, there response time is so fast.

Ron

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Very easy

Very easy. Don't need to talk to anyone on phone or anything. It was quick and not have to do 3 or 4 references Wich doesn't matter anyways cause it's people you can just ask and answer a few questions. But yeah it was fast and easy no hassles

December 11, 2024
Unprompted review
Rated 1 out of 5 stars

False info on the website or employees who dont know what they are talking about

I phoned before applying to ask if they accepted disability and was told they do. My application was denied. When I called to ask why they told me they dont accept disability. I looked on their FAQ and it specifically said they do accept it. Then they tried to say their policy changed and they hadnt updated the site. They tried to give me several reasons why it was not approved but none of them were applicable. Glad I didnt give them my debit info that they requested. I called them instead.

December 8, 2024
Unprompted review

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